SysRq mapped to PrntScrn (DELL LATITUDE E6400)

[Nicolò Chieffo]

In my laptop the SysRq is in Fn+F10.
Unfortunately it does not do SysRq, but print.
Also when using showkey, the output is the same for the print key:
keycode 99 press
keycode 99 release

ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: yelo3 1337 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:111d76b2,10280233,00100302 HDA:80862802,80860101,00100000'
   Controls : 24
   Simple ctrls : 15
Date: Tue Mar 23 15:01:38 2010
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=/dev/sda6
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: Dell Inc. Latitude E6400
Package: linux-image-2.6.32-16-generic 2.6.32-16.25
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=90d246d5-da82-4d9a-a121-8e6f7b7e1124 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
TestedUpstream: No
Uname: Linux 2.6.32-16-generic x86_64
dmi.bios.date: 12/21/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A20
dmi.board.name: 0RX493
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA20:bd12/21/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0RX493:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: yelo3 1373 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:111d76b2,10280233,00100302 HDA:80862802,80860101,00100000'
   Controls : 24
   Simple ctrls : 15
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=/dev/sda6
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: Dell Inc. Latitude E6400
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=90d246d5-da82-4d9a-a121-8e6f7b7e1124 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout dip fax floppy fuse lpadmin plugdev sambashare tape video
dmi.bios.date: 12/21/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A20
dmi.board.name: 0RX493
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA20:bd12/21/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0RX493:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.

[Jeremy Foshee (jeremyfoshee)]

Hi Nicolò,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 545112

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

Yes, this is still a problem in lucid. I'll try with an upstream kernel.

[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

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[Nicolò Chieffo (yelo3)]

To tell the truth, also in windows this key acts as prntscrn, so I think it's a BIOS bug.

[Po-Hsu Lin (cypressyew)]

Closing this bug with Won't fix as this kernel / release is no longer supported.
Please feel free to open a new bug report if you're still experiencing this on a newer release (Bionic 18.04.3 / Disco 19.04)
Thanks!