ZTE-MF633 3G modem isn't detected Ubuntu 9.10

[Mantas Kriaučiūnas]

ZTE-MF633 3G modem isn't detected Ubuntu 9.10 until I create a file named /etc/modprobe.d/zte-mf633.conf with this content:
options usbserial vendor=0x19d2 product=0x0031

When I add "options usbserial vendor=0x19d2 product=0x0031" then ZTE-MF633 3G modem is detected by Network-Manager but only if modem is plugged-in during Ubuntu startup. If I plug in ZTE-MF633 3G modem when Ubuntu is started, then it doesn't appear in Network-Manager even if file /etc/modprobe.d/zte-mf633.conf exists.

See http://www.opensourcetutor.com/2010/03/07/bigpond-nextg-zte-mf633-modem-with-ubuntu-9-10/ for more info.

Btw, this bug may be related to bug #408555 (ZTE MF636 3G modem cannot used in Karmic) - it seems both modems (MF633 and MF636) has the same USB ID: 19d2:0031

[Mantas Kriaučiūnas (mantas)]

Btw, ZTE-MF633 3G modem works only if PIN code is turned off in SIM card - Ubuntu 9.10 doesn't offer to enter PIN code even if file /etc/modprobe.d/zte-mf633.conf with line "options usbserial vendor=0x19d2 product=0x0031" exist.

I'm attaching the zte-mf633.conf file to this bugreport - it seems I should include this file into baltix-default-settings package for Baltix 9.10 (Karmic)

Ubuntu developers, please tell me if "options usbserial vendor=0x19d2 product=0x0031" setting in /etc/modprobe.d/ can cause any problems in Ubuntu 10.04, because I don't wanna to create problems for our users when they will upgrade Baltix 9.10 to Ubuntu 10.04.

[Jeremy Foshee (jeremyfoshee)]

Hi Mantas,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 542902

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[John Nelson (phoenix-122333)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: root 1734 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 22'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10431339,00100001 HDA:10573055,10431316,00100700'
   Controls : 23
   Simple ctrls : 15
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: ASUSTeK Computer Inc. F3Sg
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-22-generic root=/dev/sda2 loop=/ubuntu/disks/root.disk ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-22.63-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-22-generic N/A
 linux-firmware 1.26
Uname: Linux 2.6.31-22-generic i686
UserGroups: root
dmi.bios.date: 01/11/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: F3Sg
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr304:bd01/11/2008:svnASUSTeKComputerInc.:pnF3Sg:pvr1.0:rvnASUSTeKComputerInc.:rnF3Sg:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: F3Sg
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 542902

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Po-Hsu Lin (cypressyew)]

Closing this bug with Won't fix as this kernel / release is no longer supported.
Please feel free to open a new bug report if you're still experiencing this on a newer release (Bionic 18.04.3 / Disco 19.04)
Thanks!