[Lucid Beta1] hiw-001 Test Picture failed with Acer CrystalEye Webcam 064e:a101

[Claudio Nicolotti]

During lapotp test hiw-001, after running Cheese the picture is blank.
The webcam light is turned on but no image in visible inside the window of Cheese.
The same problem was present in Karmic stable release.

Typing cheese in the terminal I get the error:

libb4l2: error turning on stream: protocol error

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: claudio 1307 F.... pulseaudio
CRDA: Error: [Errno 2] Nessun file o directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x98400000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1025011e,00100003 HDA:14f12c06,1025011e,00100000'
   Controls : 11
   Simple ctrls : 8
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=9400bacf-b69e-4e72-ad81-165b42ed022a
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: Acer Aspire 5720
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=38060ba1-0b67-4364-95c7-e072122dcbd3 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
Tags: lucid
TestedUpstream: Yes
Uname: Linux 2.6.32-16-generic i686
UserGroups:

dmi.bios.date: 05/17/2007
dmi.bios.vendor: Acer
dmi.bios.version: V1.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Nattiling
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.06:bd05/17/2007:svnAcer:pnAspire5720:pvrV1.05:rvnAcer:rnNattiling:rvrV1.05:cvnAcer:ct1:cvrV1.05:
dmi.product.name: Aspire 5720
dmi.product.version: V1.05
dmi.sys.vendor: Acer

[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Claudio Nicolotti (claudio-nicolotti)]

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[Sergio Zanchetta (primes2h)]

https://wiki.ubuntu.com/Testing/Laptop/Reports/AcerAspire5720

[Reece (reece)]

Same symptoms here on HP NW8440 laptop with Logitech QuichCam Pro and Lucid alpha3 and beta1.

The camera works fine upon initial boot. After suspend/resume, behavior is as described in this bug: camera light illuminates but cheese preview pane is black. This is repeatable across reboots. I'm not certain that it occurs on all suspend/resume cycles or that this is the cause.

I've tried replugging and manually unloading/reloading pwc, videodev, and v4l1_compat.

[penalvch (penalvch)]

Claudio Nocolotti, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]