This issue still exists in the current Ubuntu version; when plugging in a USB head set the volume in alsamixer is at zero. Note that the volume can NOT be increased through any GUI panel, the only way to use the head set is to open a terminal, type alsamixer and then hit the F6 function key, select the head set and then increase the volume to maximum. Best Regards, Han Thomas Aware Corporation Limited www.aware.co.th Office: +66 (0)5326 3350 ext. 407 Cell : +66 (0)8102 20006 Skype : Aware-Han.T On 12 Aug 2010, at 07:33, Jeremy Foshee