Aspire 5315-2713 overheats shuts down using Ubuntu 9.10

Bug #525756 reported by christopher on 2010-02-22
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

I'm using Aspire 5315-2713 with Ubuntu 9.10
I have: intel celeron dual-core processor T1400
1.73 Ghz, 533 Mhz FSB, 512 KB L2 Cache
2 GB DDR2
I installed Ubuntu 9.10 on an external usb 20 GB hard drive Western Digital so I could use and test Ubuntu 9.10

I did a clean full install of Ubuntu 9.10 (no problems)
I did all the updates in Update Manager (no problem)
After everything was complete, the mouse wasn't working properly. It had a delayed response when I used the touch pad or the external mouse. When I rebooted, everything seemed fine at first. Then about 15 or 20 minutes later computer overheated then shut down.

Aspire 5315-2713 cpu overheats (because fans wont function normally or at all using Ubuntu 9.10) then computer shuts off.

Aspire 5315-2713 works fine with Windows Vista (fans work normally) no problem
Aspire 5315-2713 works fine with Ubuntu 8.10 (fans work normally) no problem

It's now February 22, 2010
Have you guys made an update to fix this problem yet? I'm still waiting for the update.

ONLY USE LAYMENS TERMS!!

I know how to enter information in the terminal. I just don't know what information to enter in Terminal to stop the computer from overheating. (Also, there's the issue of will I have time enough to enter in information before the computer overheats then shuts off.)

christopher (twigs1a) wrote :

It's February 23, 2010 at 10:26 am
I recently updated Ubuntu 9.10 with the latest updates. The overheating problems continues to persist. It seems that no amount of Updates will fix the problem. I'm unable to review Ubuntu 9.10 because of overheating then shut downs.

When I turn on computer and go to Bios, (fans work normally.)
When I turn on computer and go to Boot Manager, (fans work normally)

I then select which operating system to boot up.
When I select Ubuntu 9.10 or the external hard drive where Ubuntu 9.10 and the Grub is housed,
THE FANS TURN OFF AND STAY OFF FOR THE DURATION.
I ACTUALLY HEARD THE FAN TURN OFF.
WITH MY BARE HAND, I FEEL THE COMPUTER HEATING UP RIGHT WHERE THE TOUCH PAD IS!

This puzzles me because how was I able to install the Operating System Ubuntu 9.10 complete without the computer overheating and shutting down? Is this because the Operating System hadn't taken over yet?
This suggest to me that the problem is in the Source Code. Something in the Source Code for Ubunto 9.10 had to be completely overlooked or just plain left out. It could be that the order in which the information is lined up was altered when the change happened from 8.10 to 9.04 then the same problem was carried over to 9.10.

As I said before, at one point Ubuntu 9.10 did, in fact, work (fan forking) but something else was wrong: THE MOUSE PAD AND THE EXTERNAL MOUSE HAD A DELAYED REACTION. Also I was no longer able to flip the Cube with the wheel on the mouse.
I'm not sure what the pair of Keys were on the task bar, That is still a mystery.

(Ubuntu 8.10 is flawless and work without a glitch. The computer works normally. Fans work normally.) I'm able to review and learn about Linux. I enjoy working with Ubuntu 8.10. It responds quickly. It's easy to navigate. It's even user friendly. Seldom do I need to look up information to get 8.10 to do anything. Updates are easy. Useful software is only a click away and they are always the complete versions.

Windows Vista (As hard as it is to admit this) lol, is flawless and works without a glitch. (OF COURSE I HAD TO MAKE SOME MINOR CHANGES FOR THE OPERATING SYSTEM TO FUNCTION PROPERLY FOR ME.

At this time, Ubuntu 9.04 and 9.10 are unstable, I cannot suggest anyone use these Operating Systems. If you take the chance, (DO SO AT YOUR OWN RISK) (WARNING: MORE OFTEN THAN NOT, AS SOON AS 9.04 OR 9.10 OPERATING SYSTEM TAKE CONTROL, YOUR FANS WILL TURN OFF)

You only have about fifteen to twenty minutes before your computer overheats then shuts down. I suggest you only use Ubuntu 8.10 if you want a true representation of what Ubuntu can do and do it well.

There has been no fix for 9.04 or 9.10 which works (that I'm aware of). If the overheating happens one time, IMMEDIATELY DOWNGRADE TO UBUNTU 8.10. Keep it up to date and your PC should work fine.

Pere Ubu (pereubu) wrote :

I have the same problem and it is a SEVERE SHOWSTOPPER!!!!!!:

I had Ubuntu 9.10 installed on my Acer 5315 laptop.The cooling fan didn't start so after 10-15 min. the laptop overheats and shut down.

Is it an Ubuntu issue or a Debian issue? Or is it a kernel issue that will affect every distro???
For your information, I have tried Ubuntu 9.04 and 9.10, Linux Mint 8 and Sidux 2009-4 without any luck.

Running Debian Lenny, Linux Mint 6 or Ubuntu 8.10 and it is working fine.

Here's some info on my laptop:
------------------------------------------------------------------------

uname -r
2.6.31-16-generic

------------------------------------------------------------------------

lspci
    00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
    00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
    00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
    00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
    00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
    00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
    00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
    00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
    00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
    00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
    00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
    00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
    00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
    00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
    00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
    00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
    00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
    00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
    00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
    00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
    05:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5906M Fast Ethernet PCI Express (rev 02)
    06:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01)
------------------------------------------------------------------------

If you need more info please ask!

Best regards
PereUbu

tags: added: kernel-series-unknown
Dezemerel (dezemerel) wrote :

Hi

Im also affected by this bug.

I think this could be a Kernel bug, because I have done some tests in Debian.

The laptop would work fine if started from a older kernel, however, if a relatively new kernel is selected in the grub boot menu, the fan will not work correctly.

Also I have found a workaround to this issue, but its a very bad one: let the computer overheat (!!) until it shutdowns, and then turn it on immediately. The fan will remain set at 100% speed, so it wont overheat again.

This makes me believe that maybe the issue is that the computer temperature / fan speed is fixed at boot, so if the temperature at boot is cool, the fan wont be turned on, and if the temperature at boot is hot, the fan will be set to run at 100% until the system is halted.

Sorry for my bad english, and for not providing more data. If there is anything I could add, please let me know.

Dezemerel (dezemerel) wrote :

Hi Again,

I have performed an update of the laptops bios (to version 1.45), and the trouble seems to be fixed.

Hopefully this info could be useful to someone.

Kind regards,
Dezemerel.

silvan (silvan-silvanonline) wrote :

I also have an travelmate 5315 that shuts down suddenly every now and then. The fan seems to work fine. Infact it is spinning continuous. The notebook starts to react slow and just powers off.
I opened the laptop and replaced the thermal compound but it didn't fix the problem.
Under system profiler, the TZ01 sensor reads 99 degrees celcius, but the status can only updated after reboot. After the reboot, the notebook functions fine for a while.

-Computer-
Processor : Intel(R) Celeron(R) CPU 530 @ 1.73GHz
Memory : 1016MB (410MB used)
Operating System : Linux Mint 8 Helena - Main Edition
User Name :
Date/Time : za 24 apr 2010 08:23:06 CEST
-Display-
Resolution : 1280x800 pixels
OpenGL Renderer : Mesa DRI Intel(R) 965GM GEM 20090712 2009Q2 RC3 x86/MMX/SSE2
X11 Vendor : The X.Org Foundation
-Multimedia-
Audio Adapter : HDA-Intel - HDA Intel
-Input Devices-
 Power Button
 Power Button
 Lid Switch
 Sleep Button
 Macintosh mouse button emulation
 AT Translated Set 2 keyboard
 MosArt Optical Mouse
 Video Bus
 PS/2 Mouse
 AlpsPS/2 ALPS GlidePoint
 HDA Digital PCBeep
-Printers (CUPS)-
Print_to_PDF
-SCSI Disks-
ATA Hitachi HTS54161
HL-DT-ST DVDRAM GSA-T20N

Jeremy Foshee (jeremyfoshee) wrote :

Hi christopher,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 525756

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
ceg (ceg) wrote :

This looks like a duplicate of Bug #370173, see there for possible workarounds.

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