ATI display drivers (both free and fglrx) doesn't work under Karmic/Lucid for HD 4330

Bug #518802 reported by Dmitry Tantsur on 2010-02-08
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

Binary package hint: xserver-xorg-video-ati

I have Acer Aspire 5810TG with 2 video adapters: built-in Intel's G45 and ATI Mobility Radeon HD 4330.
Only built-in one is used:
divius@divius-laptop:~$ glxinfo | grep OpenGL
OpenGL vendor string: Tungsten Graphics, Inc
OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset GEM 20091221 2009Q4
OpenGL version string: 2.1 Mesa 7.7
OpenGL shading language version string: 1.20
OpenGL extensions:

I've found following lines in dmesg:
[ 11.774019] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 11.836343] [drm] radeon defaulting to kernel modesetting.
[ 11.836347] [drm] radeon kernel modesetting enabled.
[ 11.836437] radeon 0000:01:00.0: power state changed by ACPI to D0
[ 11.836446] radeon 0000:01:00.0: enabling device (0000 -> 0003)
[ 11.836455] radeon 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 11.836464] radeon 0000:01:00.0: setting latency timer to 64
[ 11.839295] [drm] radeon: Initializing kernel modesetting.
[ 11.839355] [drm] register mmio base: 0xE4400000
[ 11.839358] [drm] register mmio size: 65536
[ 11.839386] radeon 0000:01:00.0: Invalid ROM contents
[ 11.839463] radeon 0000:01:00.0: Invalid ROM contents
[ 11.839514] [drm:radeon_get_bios] *ERROR* Unable to locate a BIOS ROM
[ 11.839559] [drm:radeon_driver_load_kms] *ERROR* Fatal error while trying to initialize radeon.

If I install fglrx drivers, X no longer starts. Manually creating xorg.conf doesn't help.

ProblemType: Bug
Architecture: amd64
Date: Mon Feb 8 15:30:21 2010
DistroRelease: Ubuntu 10.04
 vboxnetadp, 3.1.2, 2.6.32-12-generic, x86_64: installed
 vboxnetflt, 3.1.2, 2.6.32-12-generic, x86_64: installed
 vboxdrv, 3.1.2, 2.6.32-12-generic, x86_64: installed
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100113)
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100113)
MachineType: Acer Aspire 5810T
Package: xserver-xorg-video-radeon 1:6.12.99+git20100126.e5933fd7-0ubuntu1
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-12-generic root=UUID=b5de0c34-5c56-414c-8544-abedc2785ac4 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.32-12.17-generic
 xserver-xorg 1:7.5+1ubuntu2
 libgl1-mesa-glx 7.7-0ubuntu8
 libdrm2 2.4.17-0ubuntu2
 xserver-xorg-video-intel 2:2.9.1-1ubuntu4
SourcePackage: xserver-xorg-video-ati
Uname: Linux 2.6.32-12-generic x86_64 05/27/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: V1.15
dmi.board.asset.tag: Base Board Asset Tag Aspire 5810T
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrV1.15:bd05/27/2009:svnAcer:pnAspire5810T:pvrV1.15:rvnAcer:rnAspire5810T:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: Aspire 5810T
dmi.product.version: V1.15
dmi.sys.vendor: Acer
 distro: Ubuntu
 architecture: x86_64kernel: 2.6.32-12-generic

Dmitry Tantsur (divius) wrote :
Bryce Harrington (bryce) on 2010-02-25
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
Bryce Harrington (bryce) wrote :

Looks like an issue with the kernel drm code. Bumping over to kernel team.

Meanwhile, you could try either booting with KMS off or try installing the mainline kernel build which has newer drm.

affects: xserver-xorg-video-ati (Ubuntu) → linux (Ubuntu)
tags: added: xorg-needs-kernel-fix
Dmitry Tantsur (divius) wrote :

Where can I find newer kernel? Should I build it manually?

Anton Anikin (anton-anikin) wrote :

Same problem for me with kernel 2.6.32 and 2.6.34-rc1 on HP tm2 laptop

Dmitry Tantsur (divius) wrote :

New version of fglrx, still no progress...

dcelasun (dcelasun) wrote :

This is an Ubuntu specific problem. It works fine for me with X.Org 1.7.6, kernel 2.6.32 on Arch Linux.

yomisma (ladypunk39) wrote :

It affects me too. I have a 4810TG acer aspire with ATI radeon HD 4330 running under Lucid beta2. When I had activated the privative controllers I couldn't start the system again, so for now I'm only with the intel graphics.

Marcus Ilgner (milgner) wrote :

Same here. I just upgraded from 2.6.31-20 to 2.6.34-020634rc6 from the mainline repository and now neither radeon nor fglrx work.

cnk (cenk-g) wrote :

I've got a question. how did you deactivate the ATI graphics? I used the lenovo script to do so, but if i look vids on youtube or somewhere its gettin a bit more hot underneath. this is strange..
so can anybody tell me how to get fully deactivated the ati graphix? i use lucid lynx with acer aspire 4810TG.
thanks alot

Bryce Harrington (bryce) on 2011-06-28
tags: removed: xorg-needs-kernel-fix
tags: added: kernel-handoff-graphics

Dmitry "Divius" Tantsur, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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