Ubuntu
linux package

MSI PR200 computer freezes a while atkbd.c error PS2 touchpad stop working

Bug #517653 reported by Pablo Estigarribia on 2010-02-05

This bug report is a duplicate of: Bug #34501: touchpad lockup/drag and lost scroll. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	New	Undecided	Unassigned

Bug Description

There is one big issue that I can't fix, sometime when I startup the computer, keyboard and touchpad stops working without any reason, if I press all keys and mouse keys at the same time sometimes keys response again. When it happens also power button does not response. This issue happens only with tocuhpad and native keyboard for laptop but does not happens with external USB keyboard or mouse.

Also when it happens, sometimes the computer becomes to be freeze for some minutes stop working everything included keyboard and processes.

Really extrange issue, something that I can't understand why it happens.

Any idea?

[ 3493.166056] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 4
[ 3493.167003] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3493.167952] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3493.168908] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3493.169862] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3493.169868] psmouse.c: issuing reconnect request
[ 3507.299630] atkbd.c: Unknown key pressed (translated set 2, code 0xf7 on isa0060/serio0).
[ 3507.299634] atkbd.c: Use 'setkeycodes e077 <keycode>' to make it known.
[ 3507.300549] atkbd.c: Unknown key released (translated set 2, code 0xf7 on isa0060/serio0).
[ 3507.300552] atkbd.c: Use 'setkeycodes e077 <keycode>' to make it known.
[ 3507.301169] atkbd.c: Unknown key pressed (translated set 2, code 0xf8 on isa0060/serio0).
[ 3507.301173] atkbd.c: Use 'setkeycodes e078 <keycode>' to make it known.
[ 3507.302038] atkbd.c: Unknown key released (translated set 2, code 0xf8 on isa0060/serio0).
[ 3507.302041] atkbd.c: Use 'setkeycodes e078 <keycode>' to make it known.
[ 3715.057524] atkbd.c: Unknown key pressed (translated set 2, code 0xf8 on isa0060/serio0).
[ 3715.057529] atkbd.c: Use 'setkeycodes e078 <keycode>' to make it known.
[ 3715.058440] atkbd.c: Unknown key released (translated set 2, code 0xf8 on isa0060/serio0).
[ 3715.058444] atkbd.c: Use 'setkeycodes e078 <keycode>' to make it known.
[ 3726.984638] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3726.985584] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3726.986553] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3726.987512] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3726.988451] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3726.988453] psmouse.c: issuing reconnect request
[ 3738.917070] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3738.918008] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3738.918960] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3738.993915] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3738.994857] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3738.994864] psmouse.c: issuing reconnect request
[ 3742.509098] atkbd.c: Unknown key pressed (translated set 2, code 0xe4 on isa0060/serio0).
[ 3742.509107] atkbd.c: Use 'setkeycodes e064 <keycode>' to make it known.
[ 3742.762849] atkbd.c: Unknown key released (translated set 2, code 0xe4 on isa0060/serio0).
[ 3742.762858] atkbd.c: Use 'setkeycodes e064 <keycode>' to make it known.
[ 3743.259932] atkbd.c: Unknown key pressed (translated set 2, code 0xe4 on isa0060/serio0).
[ 3743.259941] atkbd.c: Use 'setkeycodes e064 <keycode>' to make it known.
[ 3743.523430] atkbd.c: Unknown key released (translated set 2, code 0xe4 on isa0060/serio0).
[ 3743.523439] atkbd.c: Use 'setkeycodes e064 <keycode>' to make it known.
[ 3744.454519] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3744.455456] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3744.456375] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3744.457337] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3744.494928] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3744.494936] psmouse.c: issuing reconnect request
[ 3747.324174] Unable to query Synaptics hardware.
[ 3749.130466] __ratelimit: 12 callbacks suppressed
[ 3749.130470] atkbd.c: Spurious ACK on isa0060/serio0. Some program might be trying access hardware directly.
[ 3749.329521] atkbd.c: Spurious ACK on isa0060/serio0. Some program might be trying access hardware directly.
[ 3749.739592] input: PS/2 Synaptics TouchPad as /devices/platform/i8042/serio4/input/input13
[ 3756.253069] CE: hpet increasing min_delta_ns to 33750 nsec
[ 3758.408152] psmouse.c: TouchPad at isa0060/serio4/input0 lost synchronization, throwing 2 bytes away.
[ 3761.033497] atkbd.c: Spurious ACK on isa0060/serio0. Some program might be trying access hardware directly.
[ 3761.034858] hda-intel: IRQ timing workaround is activated for card #0. Suggest a bigger bdl_pos_adj.
[ 3761.438701] psmouse.c: resync failed, issuing reconnect request
[ 3762.160315] Synaptics Touchpad, model: 1, fw: 6.2, id: 0xa5a0b1, caps: 0xa04713/0x0
[ 3762.189924] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio4/input/input14
[ 3765.703219] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3765.704161] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3765.705082] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3765.706062] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3765.706988] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3765.706996] psmouse.c: issuing reconnect request
[ 3768.084908] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 4
[ 3768.085869] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3768.086815] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3768.087871] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3768.088722] psmouse.c: TouchPad at isa0060/serio4/input0 lost sync at byte 1
[ 3768.088728] psmouse.c: issuing reconnect request
[ 3772.584577] Unable to query Synaptics hardware.
[ 3772.719369] atkbd.c: Spurious NAK on isa0060/serio0. Some program might be trying access hardware directly.
[ 3773.547267] Synaptics Touchpad, model: 1, fw: 6.2, id: 0xa5a0b1, caps: 0xa04713/0x0
[ 3773.577319] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio4/input/input15

ProblemType: Bug
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: pablodav 2045 F...m pulseaudio
/dev/snd/controlC0: pablodav 2045 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfdcf8000 irq 20'
   Mixer name : 'Silicon Image SiI1392 HDMI'
   Components : 'HDA:10ec0888,14622fb3,00100001 HDA:11c11040,11c10001,00100200 HDA:10951392,ffffffff,00100000'
   Controls : 28
   Simple ctrls : 15
CheckboxSubmission: 6f06e30d09a12205caac862637a2396b
CheckboxSystem: 541faccbc95727ce16da92de0db5c2b7
Date: Fri Feb 5 14:10:28 2010
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=fc82bb51-cef8-4bdc-8ab5-6719ee3053e7
MachineType: Micro-Star International MSI Notebook PR200
Package: linux-image-2.6.31-19-generic 2.6.31-19.56
ProcCmdLine: root=UUID=6a16c92d-b2f7-42ca-a384-f91ba8345a5f ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=es_UY.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
RelatedPackageVersions:
linux-backports-modules-2.6.31-19-generic 2.6.31-19.21
linux-firmware 1.25
SourcePackage: linux
Tags: ubuntu-unr
Uname: Linux 2.6.31-19-generic i686
WpaSupplicantLog:

dmi.bios.date: 03/09/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A1221IMS V1.5
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-1221
dmi.board.vendor: MSI
dmi.board.version: Ver 1.000
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA1221IMSV1.5:bd03/09/2009:svnMicro-StarInternational:pnMSINotebookPR200:pvrVer1.000:rvnMSI:rnMS-1221:rvrVer1.000:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: MSI Notebook PR200
dmi.product.version: Ver 1.000
dmi.sys.vendor: Micro-Star International

Tags:

Revision history for this message

Pablo Estigarribia (pablodav) wrote on 2010-02-05:

AlsaDevices.txt Edit (642 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (381 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (47.5 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.8 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (10.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (141 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec.2.txt Edit (984 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (11.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.2 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (632 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (13.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (670 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (616 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.5 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (100.5 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (211.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (125.3 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (877 bytes, text/plain; charset="utf-8")

Revision history for this message

papukaija (papukaija) wrote on 2010-02-19:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 34501, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.