Erratic sound support with SBx00 Azalia(IDT 92HD88B1, 103c:1475)

Bug #513069 reported by Joe_Linux
52
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Baltix
Invalid
Undecided
Unassigned
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

There are sound issues with computers that have ATI chipsets.
Several brands of computers are affected, including the HP 625 which is sold as a Linux laptop.
Issues include: internal laptop speakers do not work, or one speaker works. Jack sense does not work.

There are issues with sound support with the following ATI audio chipsets,

00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]

PCI IDs:

00:14.2 0403: 1002:4383 (rev 40)
 Subsystem: 103c:1475
--
01:05.1 0403: 1002:970f
 Subsystem: 103c:1475

From old bug description: HP dv4 2049us Audio is very erratic. Speaker works but then the headphones out don't. Headphones work but then the speaker won't work after the headphones are removed from the jack. Playing with the various audio preferences does more or less nothing other than breaks it at times. I'm only using 10.04 because audio on this machine doesn't work at all in 9.10, and 9.04 won't even install. Please ask for more information, and i will try to supply it as I'm giving this machine to my son who is a music major, and I'd hate to see him forced onto Windows 7.

See relevant Alsa-info output at http://www.alsa-project.org/db/?f=1b9fc2afdf29af113a34dd520752fb16fddfaae7

ProblemType: Bug
Architecture: amd64
Date: Tue Jan 26 17:11:12 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/gnome-terminal
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100113)
Package: gnome-terminal 2.29.1-0ubuntu2
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-11.15-generic
SourcePackage: gnome-terminal
Uname: Linux 2.6.32-11-generic x86_64

Revision history for this message
Joe_Linux (joelinux-earthlink) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

I'm sorry but that's not a gnome-terminal issue.

affects: gnome-terminal (Ubuntu) → ubuntu
Revision history for this message
adriangoodyer (adriangoodyer) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. I have assigned this bug to the correct package so that the right person can solve it for you. I have also subscribed the Ubuntu Audio team. Many thanks.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
adriangoodyer (adriangoodyer) wrote :

I think this bug has enough information provided for a developer to
begin work so I'm actually going to mark it as confirmed and let them
handle it from here.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Surbhi Palande (csurbhi)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
adriangoodyer (adriangoodyer) wrote :

Awaiting status to be changed to Triaged

Revision history for this message
Daniel T Chen (crimsun) wrote :

Please install linux-alsa-driver-modules-$(uname -r) from ppa:ubuntu-audio-dev (https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules) and reboot.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
tmerriam (tmerriam87) wrote :

I have a very similar problem on an HP g62 with 10.04 x86_64. Same Radeon HD 4200 sound device too. It appears that Intel's HDA driver gets loaded for it.

01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
 Subsystem: Hewlett-Packard Company Device 1444
 Flags: bus master, fast devsel, latency 0, IRQ 19
 Memory at d0310000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 3
 Capabilities: [a0] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

Full output of lspci -v attached.

tmerriam (tmerriam87)
Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
pickle (dylan-b-town) wrote :

Similar issue, Lucid Lynx and64 on a Toshiba 235.

00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
 Subsystem: Toshiba America Info Systems Device fda0
 Flags: bus master, slow devsel, latency 32, IRQ 16
 Memory at ff700000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

Revision history for this message
jslabonte (jslabonte) wrote :

I had similar issus on HP G62-224-CA Notebook. linux-alsa-driver-modules solved it. Fix is upstream, Thanks.

Revision history for this message
markusd112 (markusd112) wrote :

I have a problem with my HP 625 laptop: sound output and input only via headphones, the builtin speakers doesn't work...

Revision history for this message
tmerriam (tmerriam87) wrote :

This is still a problem in Maverick. I'm unable to get sound from the mic in the internal webcam or an external mic on the mic jack.

Revision history for this message
Abdel Khalifa (wahabkhalifa) wrote :

This is exactly my main concern now.I just started to deal with ubuntu one month ago with difficulty. Tried to read hard enough to explor this new world .I downloaded ubuntu 10.10.Unfortunately ,encountering with this problem.

wahab@ubuntu:~$ sudo lshw -c sound
[sudo] password for wahab:
  *-multimedia
       description: Audio device
       product: RS880 Audio Device [Radeon HD 4200]
       vendor: ATI Technologies Inc
       physical id: 5.1
       bus info: pci@0000:01:05.1
       version: 00
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi bus_master cap_list
       configuration: driver=HDA Intel latency=0
       resources: irq:19 memory:fdffc000-fdffffff
  *-multimedia
       description: Audio device
       product: SBx00 Azalia (Intel HDA)
       vendor: ATI Technologies Inc
       physical id: 14.2
       bus info: pci@0000:00:14.2
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: driver=HDA Intel latency=32
       resources: irq:16 memory:fe024000-fe027fff
wahab@ubuntu:~$
 please help
Abdel

Revision history for this message
Knori (andrea-cittadini) wrote :

I have the same problem with an Acer Aspire 5542 and Ubuntu 10.10 and Gnome
Using 10.4 I was able to talk into microphone, now I cannot have in work.
I tried using Alsamixer but when the microphone seems to be active (I can hear my voice out of speakers), Audacity or recorder give no signal.
The main problem seems to be that its behavior is absolutely erratic (suddenly it worked for some seconds in Audacity, then opening skype, it stopped).
lshw -c sound gives exactly the same result as the last post
Andrea

Revision history for this message
piero bonatti (bonatti) wrote :

Similar problem with a dell inspiron and Ubuntu 10.04. Audio card:
Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]

Output is ok, microphones do not work (neither internal nor external)

Piero

Revision history for this message
akhyari (akhyari) wrote :

I have the same problem with Ubuntu 10.04 on Compaq CQ41-110AU
-----
$ lspci | grep Audio
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
----
When I connect headphones, internal speakers won't mute. The headphones works when I restart ubuntu. But when I disconnect headphones, no sound out from internal speakers.
I hope ubuntu Audio Team solve this issue as soon as possible.
Thanks.

Revision history for this message
Eric Chlebek (chlebek) wrote :

I have this device (RS880) on a Gateway laptop. I can't set the capture mode on the mic with amixer or alsamixer.

~$ sudo amixer
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch pswitch-joined penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 74
  Mono:
  Front Left: Playback 64 [86%] [-10.00dB] [on]
  Front Right: Playback 63 [85%] [-11.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 252 [99%] [0.60dB]
  Front Right: Playback 252 [99%] [0.60dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958 Default PCM',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Docking Mic',0
  Capabilities: volume pswitch penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 80
  Front Left: 68 [85%] [-6.00dB] Playback [on]
  Front Right: 68 [85%] [-6.00dB] Playback [on]
Simple mixer control 'External Mic',0
  Capabilities: volume pswitch penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 80
  Front Left: 68 [85%] [-6.00dB] Playback [on]
  Front Right: 68 [85%] [-6.00dB] Playback [on]
Simple mixer control 'Internal Mic',0
  Capabilities: volume pswitch penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 80
  Front Left: 68 [85%] [-6.00dB] Playback [on]
  Front Right: 68 [85%] [-6.00dB] Playback [on]

# amixer set "Internal Mic" capture
amixer: Invalid command!

I'm not sure why amixer considers that command to be invalid. Perhaps the control does not support capture mode. (Why not?)

In alsamixer, pressing spacebar on the control does nothing. It is also worth noting that alsamixer considers all the *Mic devices to be outputs as well as inputs. A little odd.

Revision history for this message
WangLu (coolwanglu) wrote :

I have the same hardware on my laptop, with Ubuntu 10.10 installed.
Weeks before I could not make my mic working, but the speaker and headphone work well.
And I had no luck with the latest alsa in the PPA.

Once I thought this should be a bug in pulseaudio, because I found I can record through the command arecord
But the problem still existed after upgrading pulseaudio...After that even arecord could not work (maybe because of some packages upgraded during that period, probably kernel image)

Recently I built the 2.6.38 kernel for other reasons, I found my mic magically works! There seems still some problem with speaker/headphone auto switching, but at least this van be controlled in the 'sound preferrence' from the panel applet.

I would like to provide more info if needed.

Revision history for this message
Swashy (this-is-rolland) wrote :

Installed Natty Narwhal unity/netbook version onto my asus 1215t netbook. Sound worked great, played music and everything until I realized my microphone wasn't working, and I tried messing around with sound preferences in pulseaudio. Nows my speakers are broken to shit and they sound like a rats punching my speakers. I would greatly appreicate a solution..

Changed in baltix:
status: New → Invalid
summary: - ATI Technologies Inc RS880 Audio Device [Radeon HD 4200] very erratic
+ Erratic sound support with SBx00 Azalia(IDT 92HD88B1, 103c:1475)
description: updated
Revision history for this message
Per Hallgren (per-c-hallgren) wrote :

I have a HP 625 with
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
It worked well on Ubuntu 11.04 but internal speakers stopped working after uppgrading to 11.10 while
head phone output works if RS880 (Radeon HD 4200) HDMI is disabled.

peha@phratora-4:~$ uname -a
Linux phratora-4 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:56:25 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Richard Ayotte (rich-ayotte) wrote :

I'm having problems with the headphone jack sensing. Linux 3.3 on Precise.

http://www.alsa-project.org/db/?f=028705a3e657b0bce0ac57c1dcc9d2ce4b5aeb17

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

@Richard Ayotte: you have a different codec (VIA VT2020) than the one in this bug report (IDT 92HD88..)

Lots of jack sensing issues for VIA codecs were fixed in ALSA 1.0.25, so try using the latest alsa kernel module:

sudo apt-add-repository ppa:ubuntu-audio-dev/alsa-daily
sudo apt-get update
sudo apt-get install alsa-hda-dkms

If the jack sensing does not work on the next boot, please file a new bug report.

Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Joe_Linux, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

tags: added: kernel-sound needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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