Toshiba Tecra doesn't resume from suspend

[Duarte Garin]

Hello,
I am running Ubuntu 9.10 on a Toshiba Tecra S5 labtop and an Nvidia Quadro NVS GFX.

The problem is when I suspend my computer it lights up a VERY dimm light and does nothing. CPU fan seems to comeback as well as the hard drive (from the sounds I hear at least).

I have search millions of forums but found no answer.

Hibernate works fine.

This is very important since I am deciding between many linux distributions to integrate on the labtops we sell to customers and ofcourse suspend funcionality is a must.

Please provide me some guidance,
Best regards,

[Yosef Karo (yos)]

Thank you for reporting this bug and helping to make ubuntu better for all of us. Please open up a terminal (Applications-->Accessories-->Terminal) and type the following: apport-collect 502376 then hit enter. That will provide us with enough information to get started on fixing this bug.

-Yos

[Yosef Karo (yos)]

Additionally, this bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux (Ubuntu).
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

[Duarte Garin (duarte-garin)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: duarte 2379 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x8a000000 irq 22'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:10ec0262,11790588,00100100 HDA:11c13026,11790001,00100700'
   Controls : 22
   Simple ctrls : 15
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=2f489e3d-2270-4070-a23c-2deb11fbf1cb
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: TOSHIBA TECRA S5
NonfreeKernelModules: nvidia
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-16-generic root=UUID=5711db9c-2a31-443d-bbae-6f1005d0a301 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-16-generic N/A
 linux-firmware 1.25
Uname: Linux 2.6.31-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/25/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.80
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.80:bd12/25/2007:svnTOSHIBA:pnTECRAS5:pvrPTS53E-08901YEP:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA S5
dmi.product.version: PTS53E-08901YEP
dmi.sys.vendor: TOSHIBA

[Duarte Garin (duarte-garin)]

Any news?
I just discovered something interesting.

1. I plugged a second monitor do my labtop (my TV) to watch a movie.
2. After it ended i closed the lid suspending my labtop.
3. A few hours later i detached it from the TV (still suspended) and plugged it into the AC Power.
4.When i opened the lid...it resumed!!!

I went to the Nvidia configuration utility and noticed it still assumed the TV as second monitor.

Clicked suspend again from the gnome menu...when I clicked a key...resumed properly again!!

After that i logged out..to assume again the single monitor..and when i tried again the suspend stopped working..

Dont know if that helps...
Best regards,

[Igor Vuk (ivuk)]

For what it is worth, in Lucid (10.04) Toshiba Tecra S5 suspends and resumes without any tweaks using nouveau.

For nvidia-current (195.36.15), I modified "/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler" and added "--quirk-s3-mode" and "--quirk-s3-bios" to "elif using_nvidia" and "elif have_nvidia_g80" sections. Without those quirks, this machine (despite the Quadro NVS 130M being G80 class hardware) would not resume from suspend.

I attached the modified file as well.

[Igor Vuk (ivuk)]

Also, i think this should be assigned to pm-utils, as it seems trivial to fix.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.