Creative Zen MicroPhoto 8GB only works correctly when plugged in with Rhythmbox already running

[Jack Leigh]

If Rhythmbox is running when the Zen is plugged in it will appear correctly in the sidebar. No desktop icon appears but it is shown in 'lsusb'
If Rhythmbox is not running the desktop icon will appear and a pop-up asking what to open it with. Choosing 'open in rhythmbox' opens the program but the Zen is not listed.

Please let me know what other info I can provide

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jack 2288 F.... pulseaudio
 /dev/snd/controlC1: jack 2288 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0b40000 irq 22'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,11791205,00100001 HDA:11c13026,11790001,00100700'
   Controls : 15
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'U0x46d0x9c1'/'USB Device 0x46d:0x9c1 at usb-0000:00:1d.7-3, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:09c1'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 3072
   Mono: Capture 1090 [35%] [18.00dB] [on]
Date: Mon Dec 7 18:35:42 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=56559668-04a6-4e69-9d24-5571506db173
MachineType: TOSHIBA Satellite A100
Package: linux-image-2.6.31-16-generic 2.6.31-16.52
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=d1c27540-49ad-4002-8a84-9eba9c413cf1 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-16-generic N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
Uname: Linux 2.6.31-16-generic i686
WpaSupplicantLog:

dmi.bios.date: 07/12/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: CAPELL VALLEY(NAPA) CRB
dmi.board.vendor: Intel Corporation
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/12/2007:svnTOSHIBA:pnSatelliteA100:pvrPSAANE-02C02EEN:rvnIntelCorporation:rnCAPELLVALLEY(NAPA)CRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: Satellite A100
dmi.product.version: PSAANE-02C02EEN
dmi.sys.vendor: TOSHIBA
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jack 1936 F.... pulseaudio
 /dev/snd/pcmC0D0p: jack 1936 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0b40000 irq 22'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,11791205,00100001 HDA:11c13026,11790001,00100700'
   Controls : 13
   Simple ctrls : 9
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=5a06c5ef-3185-48be-92c1-53ce42563ad1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: TOSHIBA Satellite A100
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic-pae root=UUID=d1c27540-49ad-4002-8a84-9eba9c413cf1 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic-pae 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-21-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/12/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: CAPELL VALLEY(NAPA) CRB
dmi.board.vendor: Intel Corporation
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/12/2007:svnTOSHIBA:pnSatelliteA100:pvrPSAANE-02C02EEN:rvnIntelCorporation:rnCAPELLVALLEY(NAPA)CRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: Satellite A100
dmi.product.version: PSAANE-02C02EEN
dmi.sys.vendor: TOSHIBA

[yeticannotski (yeticannotski)]

I confirm that I am having the same problem.

[Jeremy Foshee (jeremyfoshee)]

Hi leighman,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 493701

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

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[Jack Leigh (leighman)]

Connecting it with Rhythmbox closed: shows it on the desktop and opens the 'Open with...' dialog. Browsing with nautilus works fine, opening it with RB displays 'Unknown Device', 0 tracks. It then disconnects after 1 or 2 minutes.
Connecting with RB open: does not display on desktop or under 'Computer' but shows in RB as 'My Zen' with all tracks visible. It has not yet disconnected.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.