Karmic Koala x64 will disconnect from wifi and "forget" wifi keys and will not connect with any access point

[Cory Albrecht]

Every so often, randomly, it seems, Karmic Koala x64 will disconnect from an access point. After thinkinga bout it for sever minutes, it will throw up an empty password dialog asking for the wifi key. Enter it, karmic will "think" for a few more minutes and ask for the password again. Lather, rinse, repeat. It's as if Karmic "forgets" the passwords for any and all APs saved in Network Manager. Karmic will not connect to any AP without rebooting. Signal strength does not seem to matter as it happens sitting right next to the AP or several rooms away.

[cory@redbarchetta] 18:28:32 [3]~> uname -a
Linux redbarchetta 2.6.31-15-generic #50-Ubuntu SMP Tue Nov 10 14:53:52 UTC 2009 x86_64 GNU/Linux

[cory@redbarchetta] 18:28:38 [4]~> cat /proc/version_signature
Ubuntu 2.6.31-15.50-generic

[Cory Albrecht (bytor)]

Output of 'lshw -C network' when Karmic goes stupid (notice how it no longer knows that my atheros wifi adapter is actually a network device - I thinks it's just some unknown PCIe device with a bad vendor ID):

[cory@redbarchetta] 20:40:21 [6]~> cat lshw.log
  *-network
       description: Ethernet interface
       product: NetXtreme BCM5764M Gigabit Ethernet PCIe
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 10
       serial: 00:1d:72:f9:1c:66
       capacity: 1GB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.99 firmware=5764m-v3.34 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:28 memory:f0300000-f030ffff
  *-generic
       description: Wireless interface
       product: Illegal Vendor ID
       vendor: Illegal Vendor ID
       physical id: 0
       bus info: pci@0000:06:00.0
       logical name: wmaster0
       version: ff
       serial: 00:17:c4:60:d2:19
       width: 32 bits
       clock: 66MHz
       capabilities: bus_master vga_palette cap_list logical ethernet physical wireless
       configuration: broadcast=yes driver=ath9k latency=255 maxlatency=255 mingnt=255 multicast=yes wireless=IEEE 802.11bgn
       resources: irq:18 memory:f0400000-f040ffff
  *-network
       description: Ethernet interface
       physical id: 1
       logical name: tap0
       serial: 4e:9c:65:75:a0:f4
       size: 10MB/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full firmware=N/A ip=172.23.0.2 link=yes multicast=yes port=twisted pair speed=10MB/s

Output of 'lshw -C network' after a reboot when things are working properly:

[cory@redbarchetta] 20:42:23 [7]~> cat lshw-reboot.log
  *-network
       description: Ethernet interface
       product: NetXtreme BCM5764M Gigabit Ethernet PCIe
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 10
       serial: 00:1d:72:f9:1c:66
       capacity: 1GB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.99 firmware=5764m-v3.34 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:28 memory:f0300000-f030ffff
  *-network
       description: Wireless interface
       product: AR928X Wireless Network Adapter (PCI-Express)
       vendor: Atheros Communications Inc.
       physical id: 0
       bus info: pci@0000:06:00.0
       logical name: wmaster0
       version: 01
       serial: 00:17:c4:60:d2:19
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list logical ethernet physical wireless
       configuration: broadcast=yes driver=ath9k ip=1...

[Cory Albrecht (bytor)]

Output of 'dmesg' after karmic goes stupid.

[Cory Albrecht (bytor)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cory 6261 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250177,00100101 HDA:11c11040,10250100,00100200'
   Controls : 17
   Simple ctrls : 11
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=4b0f070c-3c59-4786-aad8-d5929f37da7d
MachineType: Acer Aspire 5535
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcCmdLine: root=UUID=65391e8a-427c-4cf0-a21d-41c3693b4140 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 SHELL=/bin/tcsh
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.26
Uname: Linux 2.6.31-17-generic x86_64
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev pulse pulse-access root sambashare staff tape video vmware
WpaSupplicantLog:

dmi.bios.date: 11/04/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.04
dmi.board.name: Aspire 5535
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.04:bd11/04/2008:svnAcer:pnAspire5535:pvr0100:rvnAcer:rnAspire5535:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5535
dmi.product.version: 0100
dmi.sys.vendor: Acer

[Zaphod (vilppu777)]

I am also effected by this as are manny other users the wireless forums are filled with this.

Please FIX ASAP!

http://ubuntuforums.org/showthread.php?p=8592288#post8592288

this is my log right after a disconect and reconnect

Jan 2 00:53:49 zaphod kernel: [51988.861701] wlan0: deauthenticated from 00:1d:73:8e:de:98 (Reason: 6)
Jan 2 00:53:51 zaphod kernel: [51990.843290] wlan0: direct probe to AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:53:51 zaphod kernel: [51991.045484] wlan0: direct probe to AP 00:1d:73:8e:de:98 (try 2)
Jan 2 00:53:51 zaphod kernel: [51991.057015] wlan0: direct probe responded
Jan 2 00:53:51 zaphod kernel: [51991.057026] wlan0: authenticate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:53:51 zaphod kernel: [51991.128126] wlan0: authenticated
Jan 2 00:53:51 zaphod kernel: [51991.128185] wlan0: associate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:53:51 zaphod kernel: [51991.161978] wlan0: RX ReassocResp from 00:1d:73:8e:de:98 (capab=0x431 status=0 aid=1)
Jan 2 00:53:51 zaphod kernel: [51991.161987] wlan0: associated
Jan 2 00:53:54 zaphod kernel: [51994.172671] wlan0: deauthenticated from 00:1d:73:8e:de:98 (Reason: 2)
Jan 2 00:53:54 zaphod kernel: [51994.349911] wlan0: direct probe to AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:53:55 zaphod kernel: [51994.427173] wlan0: direct probe responded
Jan 2 00:53:55 zaphod kernel: [51994.427185] wlan0: authenticate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:53:55 zaphod kernel: [51994.469813] wlan0: authenticated
Jan 2 00:53:55 zaphod kernel: [51994.469867] wlan0: associate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:53:55 zaphod kernel: [51994.487290] wlan0: RX ReassocResp from 00:1d:73:8e:de:98 (capab=0x431 status=0 aid=1)
Jan 2 00:53:55 zaphod kernel: [51994.487300] wlan0: associated
Jan 2 00:53:58 zaphod kernel: [51997.594034] iwlagn 0000:0b:00.0: iwl_tx_agg_start on ra = 00:1d:73:8e:de:98 tid = 0
Jan 2 00:55:53 zaphod kernel: [52112.576819] wlan0: deauthenticated from 00:1d:73:8e:de:98 (Reason: 6)
Jan 2 00:55:55 zaphod kernel: [52114.468044] wlan0: direct probe to AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:55:55 zaphod kernel: [52114.542968] wlan0: direct probe responded
Jan 2 00:55:55 zaphod kernel: [52114.542979] wlan0: authenticate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:55:55 zaphod kernel: [52114.610508] wlan0: authenticated
Jan 2 00:55:55 zaphod kernel: [52114.610577] wlan0: associate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:55:55 zaphod kernel: [52114.618293] wlan0: RX ReassocResp from 00:1d:73:8e:de:98 (capab=0x431 status=0 aid=1)
Jan 2 00:55:55 zaphod kernel: [52114.618302] wlan0: associated
Jan 2 00:55:58 zaphod kernel: [52117.632166] wlan0: deauthenticated from 00:1d:73:8e:de:98 (Reason: 2)
Jan 2 00:55:58 zaphod kernel: [52117.806273] wlan0: direct probe to AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:55:58 zaphod kernel: [52117.841472] wlan0: direct probe responded
Jan 2 00:55:58 zaphod kernel: [52117.841483] wlan0: authenticate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:55:58 zaphod kernel: [52117.870337] wlan0: authenticated
Jan 2 00:55:58 zaphod kernel: [52117.870395] wlan0: associate with AP 00:1d:73:8e:de:98 (try 1)
Jan 2 00:55:58 zaphod kernel: [52117.874692] wlan0: RX ReassocResp ...

[Pau Iranzo (paugnu)]

Same annoying problem here, on different computers, with different access points. Even also with other distros like Chakra or Fedora.

[Zaphod (vilppu777)]

I don't know about you but it seams more frequent when I am downloading torrents.

[Hephaestus Malleus (hephaestus-malleus)]

I'm having this exact same wifi problem on Ubuntu Karmic 32-bit. You can check my bug report here: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/490107

[Kitt F (fookitt)]

having the same exact wifi problem

[Jeremy Foshee (jeremyfoshee)]

Hi Cory,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 483322

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Zaphod (vilppu777)]

it still happens a lot for me in lucid RC usually when downloading torrents.

uploading info now

[Zaphod (vilppu777)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nvilppu 1548 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 21'
   Mixer name : 'SigmaTel STAC9228'
   Components : 'HDA:83847616,1028022e,00100201'
   Controls : 39
   Simple ctrls : 24
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
Frequency: Once a day.
HibernationDevice: RESUME=UUID=05c3e6d4-b624-48a8-8739-e74a5cce05d4
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: Dell Inc. XPS M1530
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=76010ab0-4006-4698-b0e3-7cc2352a2a37 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: No
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid networking needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/19/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0XR148
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd11/19/2008:svnDellInc.:pnXPSM1530:pvr:rvnDellInc.:rn0XR148:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: XPS M1530
dmi.sys.vendor: Dell Inc.

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Zaphod (vilppu777)]

apport information

[Fernando D. (fdbozzo)]

I have the same problem in Ubuntu 10.04 and DHCP, *but* I find that if I don't use DHCP and use a manual IP address then problems dissapear. So far no problems with this.

[Jose Gómez (adler-dreamcoder)]

This bug is also affecting me very often. Using Ubuntu Maverick.

I have updated some information to this bug: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/490107 which might be a duplicate of this one.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.