Ubuntu

Asus F3JV hotkeys are not detected when pressed or throws kernel ACPI Error (psargs-0359) and (psparse-0537)

Reported by Binnette on 2009-11-11
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Zhang Rui

Bug Description

== Troubles summary ==
= Hotkeys that don't run =
* Fn+F2 (Wifi on/off) don't run
* Fn+F5 (Brightness down) don't run & thows kernel ACPI Error
* Fn+F6 (Brightness up) don't run & thows kernel ACPI Error
* Fn+F9 (Touchpad on/off) don't switch on/off touchpad

= Hotkeys doing a wrong thing =
* Fn+Suppr (Scroll lock) led doesn't switch on/off, but touch "scroll lock" is recognized
* Fn+Space (power4gear / power manager) lock the screen. But it should run power manager

=== Config ===
* PC : Asus F3JV (alias Z53JV-AP030M)
* OS : Ubuntu 9.10 Karmic Koala
* acpid : 1.0.6-9ubuntu8
* acpi-support : 0.129
* linux-generic : 2.6.31.14.27
* x11-utils : 7.4+1build1
* gsynaptics (for touchpad) : 0.9.16-2

=== No event in xev ===
* Fn+F2 (Wifi on/off)
* Fn+F5 (Brightness down)
* Fn+F6 (Brightness up)
* Fn+F9 (Touchpad on/off)

=== Errors in log file ===
* Fn+F2
no error message

* Fn+F5
kernel: [ 2569.550813] ACPI Error (psargs-0359): [\_SB_.PCI0.P0P2.VGA_.LCDD] Namespace lookup failure, AE_NOT_FOUND
kernel: [ 2569.550831] ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PCI0.SBRG.EC0_._Q0E] (Node f701acf0), AE_NOT_FOUND

* Fn+F6
kernel: [ 2656.167994] ACPI Error (psargs-0359): [\_SB_.PCI0.P0P2.VGA_.LCDD] Namespace lookup failure, AE_NOT_FOUND
kernel: [ 2656.168036] ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PCI0.SBRG.EC0_._Q0F] (Node f701ad08), AE_NOT_FOUND

* Fn+F9
no error message

=== acpi_listen events ===
* Fn+F1 (Zzzz) : button/sleep SLPB 00000080
* Fn+F2 (Wifi on/off) : nothing
* Fn+F3 (Mail) : hotkey ATKD 00000050
* Fn+F4 (Internet) : hotkey ATKD 00000051
* Fn+F5 (Brightness down) : nothing
* Fn+F6 (Brightness up) : nothing
* Fn+F7 (Screen light off) : hotkey ATKD 00000034
* Fn+F7 (Screen light on) : hotkey ATKD 00000033
* Fn+F8 (LCD/CRT) : hotkey ATKD 00000061
* Fn+F9 (Touchpad on/off) : hotkey ATKD 0000006b
* Fn+F10 (Mute) : hotkey ATKD 00000032
* Fn+F11 (Volume down) : hotkey ATKD 00000031
* Fn+F12 (Volume up) : hotkey ATKD 00000030
* Fn+Suppr : nothing
* Fn+espace (Power4gear) : hotkey ATKD 0000005c
* Fn+← (previous) : hotkey ATKD 00000040
* Fn+→ (next) : hotkey ATKD 00000041
* Fn+↑ (stop) : hotkey ATKD 00000043
* Fn+↓ (play/pause) : hotkey ATKD 00000045

== Note ==
Just tell me, if you don't understand my troubles or if you want more informations :-)

If you are french (like me), you can read my post on forum.ubuntu-fr.org
http://forum.ubuntu-fr.org/viewtopic.php?id=356201

------------------------------------------------------------------------------------------------------------------------------------

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: binnette 1713 F.... pulseaudio
                      binnette 20520 F.... Downloader_for_
                      binnette 20543 F.... explorer.exe
 /dev/snd/pcmC0D0p: binnette 1713 F...m pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebfc000 irq 16'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10430000,00100001 HDA:15433155,10431335,00100700'
   Controls : 23
   Simple ctrls : 15
Date: Wed Nov 11 23:31:40 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=26a4cba2-2da3-4379-90fb-54ec5d6ab747
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: ASUSTeK Computer Inc. F3JV
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=267ff93e-7b4b-42a2-9995-e4a1ba1ea60c ro vga=788 quiet splash
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
SourcePackage: linux
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 09/27/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: F3JV
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/27/2006:svnASUSTeKComputerInc.:pnF3JV:pvr1.0:rvnASUSTeKComputerInc.:rnF3JV:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: F3JV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Binnette (binnette) wrote :
Binnette (binnette) on 2009-11-11
description: updated
description: updated
description: updated
description: updated
Steve Langasek (vorlon) on 2009-11-11
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Binnette (binnette) wrote :

Add some reports :
* udevadm info --export-db > udev-db.txt
* dmesg > dmesg.log
* xkbcomp -xkb :0 - > xkbcomp.txt
* setxkbmap -print > xkbmap.txt

Andy Whitcroft (apw) on 2009-11-30
tags: added: kernel-karmic
Keng-Yu Lin (lexical) on 2010-01-06
description: updated
Rolf Leggewie (r0lf) wrote :

Can somebody affected by this bug please report it upstream to http://bugzilla.kernel.org/

I don't think Ubuntu can fix this bug as fast as upstream can. Please test the steps lined out in https://wiki.ubuntu.com/Hotkeys/Troubleshooting against a lucid live CD. Let me know if you need help.

When you're done, please post the link to the ticket here.

Binnette (binnette) wrote :

Hello Rolf,

I've done every steps in the Hotkeys Troubleshooting (https://wiki.ubuntu.com/Hotkeys/Troubleshooting) with 9.10 live cd. The result is :
6. b. if there is neither an ACPI event nor an input event, this is probably also a kernel bug, though probably harder to diagnose (WMI, perhaps?)

So now, i'm going to report bug on http://bugzilla.kernel.org/

Thanks you for your help. ;-)

Binnette (binnette) wrote :

It's done ! I have report a new bug on http://bugzilla.kernel.org/
You can find it here :
http://bugzilla.kernel.org/show_bug.cgi?id=15249

Tell me, if you want more informations =;-)

Binnette (binnette) on 2010-03-29
Changed in linux (Ubuntu):
status: Triaged → In Progress
assignee: nobody → Zhang Rui (rui-zhang)
Binnette (binnette) wrote :

Bug is finally RESOLVED, but will not be fixed ! :p

It seem to be a BIOS bug. You have two possibility to patch it. Upgrade/flash the BIOS. Or compile the Linux Kernel with the custom DSDT.

== To upgrade your BIOS ==
Go on the Asus website, download the new BIOS with optionally the BIOS upgrade utility. But keep in mind, there is a little risk to damage your computer !

== Compile Linux Kernel with custom DSTS ==
Download the custom DSDT (attachment). Download the Linux Kernel 2.6.33.1 or newest and utilities in order to compile it. Then follow steps 5, 6 and 7 on this website : http://www.lesswatts.org/projects/acpi/overridingDSDT.php

(Don't forget to place DSDT.hex in the include folder of Linux Kernel source.)

Binnette (binnette) wrote :

I'm back again :-)

I have upgraded to Ubuntu 10.04 and there is some improvements :

* Fn+F9 (Touchpad on/off) is Ok without installing anything ! It's nice ^^
* Fn+F5/F6 (Brightness down/up) don't run, but we Zhang Rui discover that there in a bug in the Azus F3JV bios. So it's OK because it's not a bug in Linux.
* Fn+F2 (Wifi on/off) don't run, still no event in xev, no errors in log and nothing in acpi_listen

So can I do something in order to help developers fixing my Fn+F2 bug ?

See you :-)

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: In Progress → Won't Fix
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