Gateway Sound not working in Hardy

Bug #450665 reported by dunstvangeet
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Ubuntu Audio Team

Bug Description

On a Gateway E4500S, sound does not come out of the Green Speaker port on the back. It comes out at half-volume of the Blue Line-In port. It comes out of the headphone jack at full volume. Would like to know a solution to this problem, if it is fixable on anything but "Plug port into blue port."

ProblemType: Bug
Architecture: i386
Date: Tue Oct 13 12:34:03 2009
Dependencies:

DistroRelease: Ubuntu 8.04
Package: linux None [modified: /var/lib/dpkg/info/linux.list]
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-meta
Uname: Linux 2.6.24-24-generic i686

Revision history for this message
Andy Whitcroft (apw) wrote :

This is a real sound issue, and therefore should be against linux proper. Also assigning to autdio team for visibility.

affects: linux-meta (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
assignee: nobody → Ubuntu Audio Team (ubuntu-audio)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi dunstvangeet,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 450665

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Kristopher Phillips (kris-d-phillips) wrote :

This affects myself as well. Sound still not working on my E4500S on Ubuntu 10.04 with the latest stable released kernel. Even attempted to compile latest asla, pulse, etc. and install them, not realizing this was a kernel issue. No avail.

Revision history for this message
Kristopher Phillips (kris-d-phillips) wrote :

As mentioned, the front headphone port does function. Been using that for now. Would like both ports to be mapped, however, if possible. I can provide any command outputs requested.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Closing this bug with Won't fix as Hardy is no longer supported.
Please feel free to open a new bug report if you're still experiencing this on a newer release (Bionic 18.04.3 / Disco 19.04)
Thanks!

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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