[Hewlett-Packard HP Compaq nx6125 (EH369LA#ABM)] suspend/resume failure

[EJGC]

When the laptop lid is closed it appears to be suspended but when pressing the button again to wake up, the screen stays complete black, and the computer hangs up.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0p: Slmodemd 1081 F...m slmodemd
 /dev/snd/controlC1: Slmodemd 1081 F.... slmodemd
 /dev/snd/pcmC1D0c: Slmodemd 1081 F...m slmodemd
 /dev/snd/controlC0: enrique 1572 F.... pulseaudio
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 2 with Cx20468-31 at 0xd8404000, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 22
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 2 at 0xd8405000, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
Date: Thu Oct 8 18:02:13 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=ce325ef4-e183-478a-9353-8b100eb1e9dd
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Compaq nx6125 (EH369LA#ABM)
Package: linux-image-2.6.31-12-generic 2.6.31-12.41
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=80dd4956-605b-4614-98d9-f1e6e9260e40 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-12.41-generic
RelatedPackageVersions: linux-firmware 1.21
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [Hewlett-Packard HP Compaq nx6125 (EH369LA#ABM)] suspend/resume failure
Uname: Linux 2.6.31-12-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 08/29/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTT Ver. F.11
dmi.board.name: 308B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 45.26
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTTVer.F.11:bd08/29/2006:svnHewlett-Packard:pnHPCompaqnx6125(EH369LA#ABM):pvrF.11:rvnHewlett-Packard:rn308B:rvrKBCVersion45.26:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nx6125 (EH369LA#ABM)
dmi.product.version: F.11
dmi.sys.vendor: Hewlett-Packard

[David Johnston (backspace)]

I see you are using BIOS version F.11, so was I. BIOS versions F.11 and earlier cause Vista and Win 7 to fail on resume, so I though that there may be a chance that a BIOS upgrade would fix the problem on Ubuntu 9.10. I upgraded to version F.13, but the problem still persists.

Here is a link to the F.13 BIOS in case it happens to help someone somehow:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=ob-66850-1

[Molnár Gábor (csirkus)]

Thanks for the suggestion, I will try it!
By the way, i am affected by bug #484937 too , just like you, so it seem to me that the root of the two bugs is the same thing, something that affects all nx6125 machines.

[Jeremy Foshee (jeremyfoshee)]

Hi EJGC,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 446775

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[David Johnston (backspace)]

I had to sell the machine because of this bug, it was too annoying to live with.

[Molnár Gábor (csirkus)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: darkelf 1558 F.... pulseaudio
 /dev/snd/pcmC0D0p: darkelf 1558 F...m pulseaudio
CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 2 with Cx20468-31 at 0xd0804000, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 22
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 2 at 0xd0805000, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=05ad337f-5e9e-449e-90be-59625aab451c
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
Lsusb:
 Bus 003 Device 003: ID 093a:2510 Pixart Imaging, Inc. Hama Optical Mouse
 Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Compaq nx6125 (PY421EA#AKC)
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=197442ef-cff4-4837-9ac1-bf6b23b06dde ro quiet splash
ProcEnviron:
 LANG=hu_HU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-19-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/01/2005
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTT Ver. F.07
dmi.board.name: 308B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 45.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTTVer.F.07:bd07/01/2005:svnHewlett-Packard:pnHPCompaqnx6125(PY421EA#AKC):pvrF.07:rvnHewlett-Packard:rn308B:rvrKBCVersion45.23:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nx6125 (PY421EA#AKC)
dmi.product.version: F.07
dmi.sys.vendor: Hewlett-Packard

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Molnár Gábor (csirkus)]

apport information

[Michael (mick3-de)]

I installed 10.04 32 bit on my nx6125 and run into the same or similar issue with kernel 2.6.32-22. I found a workaround for getting suspend/resume to work at http://ubuntuforums.org/showthread.php?t=1371844&page=2 .

1) Disabling KMS for radeon with "radeon.modeset=0"
2) Suspend with "pm-suspend --quirk-radeon-off"

I just added 1) to the grub boot options. I guess a better place to set it would be /etc/modeprob.d/radeon-kms.conf. I had to run 2) pm-suspend manually as adding "--quirk-radeon-off" to /usr/lib/pm-utils/video-quirks/20-video-quirk-pm-hp.quirkdb and using suspend from the menu didn't work for me. This workaround does enable hibernation which also didn't work before.

So is this an upstream problem with the kernel mode settings for the radeon driver and the "quirk" settings in pm-utils? Does this effect other machines with the xpress 200m/RS480 or similar chipsets?

[madbiologist (me-again)]

This should be fixed upstream in kernel 2.6.35-rc4. From the changelog:

commit 580b4fffbbdc3c899ee1f8189ba321bd60b48840
Author: Dave Airlie
Date: Wed Jun 30 13:26:11 2010 +1000

    drm/radeon: add quirk to make HP nx6125 laptop resume.

    For some reason on resume, executing the BIOS scripts locks up the whole chipset, by avoiding the dynclk table the machine resumes properly and seems to function okay.

    Signed-off-by: Dave Airlie

[madbiologist (me-again)]

A PPA of the abovementioned kernel can be found at http://kernel.ubuntu.com/~kernel-ppa/mainline/

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]