Softreset failed (device not ready)

[Joshua Lückers]

When booting Ubuntu 9.04 I receive 2 errors telling me that a softreset failed because the device is not ready.

Sep 25 15:39:30 vivi kernel: [ 2.264359] ata1: failed due to HW bug, retry pmp=0
Sep 25 15:39:30 vivi kernel: [ 2.428279] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Sep 25 15:39:30 vivi kernel: [ 2.428763] ata1.00: ATA-8: TOSHIBA MK3252GSX, LV011C, max UDMA/100
Sep 25 15:39:30 vivi kernel: [ 2.428770] ata1.00: 625142448 sectors, multi 16: LBA48 NCQ (depth 31/32)
Sep 25 15:39:30 vivi kernel: [ 2.429371] ata1.00: configured for UDMA/100
Sep 25 15:39:30 vivi kernel: [ 3.316346] ata2: failed due to HW bug, retry pmp=0
Sep 25 15:39:30 vivi kernel: [ 3.480274] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
Sep 25 15:39:30 vivi kernel: [ 3.482509] ata2.00: ATAPI: Optiarc BD ROM BC-5500S, 1.83, max UDMA/100
Sep 25 15:39:30 vivi kernel: [ 3.484940] ata2.00: configured for UDMA/100

I have a HP Pavilion DV5 1020ed

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in the linux package which provides the kernel.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Leann Ogasawara (leannogasawara)]

Hi Joshua,

Would you be able to confirm if this issue remains with the latest Karmic 9.10 Beta release? The reason I ask is because it contains a much newer 2.6.31 kernel ISO CD images are available at http://cdimage.ubuntu.com/releases/karmic/ . Please let us know your results.

[Joshua Lückers (joshualuckers)]

The issue still remains and some other errors show up too.
I'll provide the log as attachment.

Currently running:
Linux vivi 2.6.31-11-generic #36-Ubuntu SMP Fri Sep 25 06:37:23 UTC 2009 x86_64 GNU/Linux

[Harry (harry33)]

I can confirm this same error message with Ubuntu 64-bit, latest kernel 2.6.31-11.36.
It seems to be connected with AMD motherboard and especially its southbridge sata controller (incompatibility issues with linux kernel).

[Armando (armando-araujo)]

Architecture: amd64
CurrentDmesg:
 [ 26.250006] eth0: no IPv6 routers present
 [ 26.350005] eth1: no IPv6 routers present
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=bc771348-a6e4-4ce8-8e9a-2a8547d8ea7b
MachineType: System manufacturer System Product Name
Package: linux-image-2.6.28-16-server 2.6.28-16.55
PackageArchitecture: amd64
ProcCmdLine: root=/dev/mapper/vgroup001-lvol001 ro verbose nosplash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=pt_BR.UTF-8
 LANGUAGE=pt_BR:pt:en
ProcVersionSignature: Ubuntu 2.6.28-16.55-server
Uname: Linux 2.6.28-16-server x86_64
UserGroups: