[TOSHIBA PORTEGE R500] suspend/resume failure

Bug #434515 reported by alex.2
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

It happens sometimes, not always.
The pc suspends. When I wake it up, the pc wakes up, remains active for 2-3 seconds, then it suspends automatically. If I wake it up another time, it repeats the same steps. The only way I found is hard reboot.

alex

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 2381 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xffc3c000 irq 22'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:10ec0262,11790508,00100100'
   Controls : 20
   Simple ctrls : 13
Date: Mon Sep 21 23:15:42 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=9153c909-bc7d-495d-acce-447a4f864cd5
InterpreterPath: /usr/bin/python2.6
MachineType: TOSHIBA PORTEGE R500
Package: linux-image-2.6.31-10-generic 2.6.31-10.34
PccardctlIdent:
 Socket 0:
   product info: "MoGo Mouse BT", " ", "", ""
PccardctlStatus:
 Socket 0:
   5.0V 16-bit PC Card
   Subdevice 0 (function 0) [unbound]
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-10-generic root=UUID=b0f082b6-c1bf-4fd5-85ca-23a5c13464ad ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-10.34-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-10-generic N/A
 linux-firmware 1.19
SourcePackage: linux
Tags: resume suspend
Title: [TOSHIBA PORTEGE R500] suspend/resume failure
Uname: Linux 2.6.31-10-generic x86_64
UserGroups:

dmi.bios.date: 03/04/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd03/04/2008:svnTOSHIBA:pnPORTEGER500:pvrPPR50E-06U068IT:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R500
dmi.product.version: PPR50E-06U068IT
dmi.sys.vendor: TOSHIBA

Revision history for this message
alex.2 (c-tamburrino) wrote :
Revision history for this message
^_Pepe_^ (jose-angel-fernandez-freire) wrote :

Hi all,

Can you please fill a little form, with questions contained in this wiki? https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume

It will definitely help developers to find the fix or help you to detect that you don't really have real bug. Please, pay special attention to the "Encrypted Home-Swap" issue and the flashing caps-lock.

Information below, will also help you

https://wiki.ubuntu.com/UnderstandingSuspend

I'd also encourage you to try this tests https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting to gather more information to developers

Thank you in advance.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Goddard (kinggoddard) wrote :

I will take over this bug in terms of reporting.

It is happening to me as well on the Razer Blade 2015.

I'm running wily werewolf right now.

Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Goddard (kinggoddard) wrote :
Revision history for this message
Goddard (kinggoddard) wrote :

It looks like it has been fixed partially. Although for some reason after waking up plugging in head phones doesn't work. Sound still plays through the internal speakers.

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