kernel panic on boot medion akoya p8610

Bug #430747 reported by wouter215 on 2009-09-16
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
Declined for Karmic by Jeremy Foshee
Declined for Lucid by Jeremy Foshee
Declined for Maverick by Jeremy Foshee

Bug Description

i am using Ubuntu 9.04 on a Medion akoya p8610.
what i expect: put cd in laptop. boot. choose try ubuntu... ubuntu starts up. done
what happend: put cd in laptop. boot. choose try ubuntu... kernelpanic.
my work around: (from a ubuntu help forum) boot with cd. hit f6. replace quiet splash with acpi=off nopic pnpbios=off
that way ubuntu boots without the splash screen an all kinds of letters and stuff comes raining down. after that i can work with live cd.
(edit: medion akoya p8610 md96853)

affects: ubuntu → linux (Ubuntu)

Hi wouter215,

Could you try the newer Karmic 9.10 Alpha release? It contains a much newer 2.6.31 based kernel. I'd actually recommend maybe waiting a day or two since the newest Alpha6 is scheduled to be released tomorrow. Please let us know your results.

http://cdimage.ubuntu.com/releases/karmic/

Changed in linux (Ubuntu):
status: New → Incomplete

i'll try it. i don't have any cd's to burn so i'll use my usb drive.

2009/9/16 Leann Ogasawara <email address hidden>

> Hi wouter215,
>
> Could you try the newer Karmic 9.10 Alpha release? It contains a much
> newer 2.6.31 based kernel. I'd actually recommend maybe waiting a day
> or two since the newest Alpha6 is scheduled to be released tomorrow.
> Please let us know your results.
>
> http://cdimage.ubuntu.com/releases/karmic/
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> kernel panic on boot medion akoya p8610
> https://bugs.launchpad.net/bugs/430747
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> i am using Ubuntu 9.04 on a Medion akoya p8610.
> what i expect: put cd in laptop. boot. choose try ubuntu... ubuntu starts
> up. done
> what happend: put cd in laptop. boot. choose try ubuntu... kernelpanic.
> my work around: (from a ubuntu help forum) boot with cd. hit f6. replace
> quiet splash with acpi=off nopic pnpbios=off
> that way ubuntu boots without the splash screen an all kinds of letters and
> stuff comes raining down. after that i can work with live cd.
>

wouter215 (wouter215) wrote :

I've tried ubuntu karmic 9.10 alpha 6 via mu usb drive.
boot usb, choose first option. kernel panic?

this time it's a different kind of kernel panic, it just hangs after 2 seconds.
the workaround i used with 9.04 still works an karmic boots the same.
should i include screen shots(screen photos with my digital camera) to show the difference in kernel panics?

wouter215 (wouter215) on 2009-09-26
description: updated
wouter215 (wouter215) wrote :

i have burned a cd with ubuntu karmic alpha 6 and tried to boot.
close cd tray, boot laptop, choose nederlands(dutch), choose first option
then 2 lines of text appear for .01 seconds, then blank for 10 minutes! then kernel panic...
still the ubuntu 9.04 work around works just fine.
i expect to see a nice ubuntu logo with a loading bar, not text.

wouter215 (wouter215) wrote :

pics: kernel panic ubuntu 9.04 and workaround.

wouter215 (wouter215) wrote :

screenshots 9.04 kernelpanic on medion akoya p8610

onny (onny) wrote :

This bug is still present in the newest Ubuntu 9.10 Beta! It boots with disabling "acpi=off" and "noacpi" but of course, pnpbios doesn´t work too ... Hope this gets fixed with a newer ACPI/Kernel-version.

wouter215 (wouter215) wrote :

I'll try 9.10 beta. using an usb drive.

wouter215 (wouter215) wrote :

ubuntu 9.10 beta gets a kernel panic on boot.
the acpi=off noapic pnpbios=off workarond still works.

wouter215 (wouter215) wrote :

ubuntu 9.10 does boot with: acpi=off noapic pnpbios=off quiet splash --
2 lines of text, then a glowing white ubuntu logo(just a white logo, no text and no movement. black background), screenstatic, then a screen with a background ubuntu logo(white with text) and a loading bar, live desktop.
this is good enough for me...

onny (onny) wrote :

i've got still the same bug with ubuntu 10.04 alpha 1

wouter215 (wouter215) wrote :

i will test 10.04 alpha1 on live usb today.

wouter215 (wouter215) wrote :

startup disc creator fails to format my usb.. i click "format" after 5 minutes the program is clickable again, but still an orange triangle at the usb location.. unetbootin in linux installs the live usb image to my usb drive no problem, i reboot, select usbkey in the bios menu, reboot, boot error.
i install the live usb with unetbootin on windows, install takes 2 hours?, reboot, choose usbkey in bios, reboot, i get a unetbootin screen with three options: default, HELP, oem something. (why doesn't unetbootin use the ubuntu cd bootloader? )
i select default, kernelpanic
i secelt default, press tab, change quiet splash -- to acpi=off noapic pnpbios=off quiet splash --.
unetbootin bootloader sais it unpacks something(this takes 2 secconds), something (what i think is the splash screen) that looks like my screen is burning a brown spot(ubuntulogo shaped), the screen flashes 2 times and the live cd desktop starts, i open firefox and write this comment.
default setting results in kernel panic. the acpi=off noapic pnpbios=off quiet splash -- workaround still works.

(off topic:what happend to the colour in the ubuntu logo? why is it all white in virtualbox?)

wouter215 (wouter215) wrote :

just tested Ubuntu 10.04 alpha2 on a usb. startup disc creator just works like normal this time.
ubuntu logo on live cd is white, why?
choose try ubuntu(first option), kernel panic.
reboot. boot error, reboot, live cd starts.
press F6, press Esc, change quiet splash -- to acpi=off noapic pnpbios=off quiet splash --, press Enter
workarond works, posted this from lucid alpha 2.

(off topic: what's up with the text balloons top right?(Screenshot-lucid-alpha-2-live-cd-error.zip))

wouter215 (wouter215) wrote :

i think this is useful:
just noticed the sticker on the bottom of my laptop, it has a model number,
Medion Akoya p8610 MD96853

wouter215 (wouter215) wrote :

i've tried ubuntu lucid 64bit alpha2 on live usb.
boot, live cd starts, choose try without install, kernelpanic.(the numbers are longer?)
reboot, livecd starts, F6, change quiet splash to acpi=off noapic pnpbios=off, live cd boots normal
workarond works.

onny (onny) wrote :

could someone please try "acpi=force" as bootup option?

wouter215 (wouter215) wrote :

@onny:
Ubuntu karmic 9.10 live cd.
try without change > kernelpanic
F6, replace quiet splash with acpi=force > kernelpanic
F6, replace quiet splash with acpi=force noapic pnpbios=off > kernelpanic
F6, replace quiet splash with acpi=off noapic pnpbios=off > normal boot
"acpi=force" does not work.

onny (onny) wrote :

thanks wouter215 for testing this!
if i could find some time, i'll try this tutorial for writing an own acpi-driver: http://lwn.net/Articles/367630/

wouter215 (wouter215) wrote :

I would like to know why I have to boot with acpi=off noapic pnpbios=off?
and what does acpi-off do?
what does noapic do?
what does pnpbios=off do?
does it help if I upload pictures of my kernelpanic(and the different ones I get with different options)?

onny (onny) wrote :

wouter215: the acpi-daemon just don't work with this phoenix-bios. thats why you need to disable acpi, so that your pc don't crash at booting up.
well, it should be good to have the debug-output of the crash, but i think a screenshot won't show all the output ... maybe it's somewhere logged (dmseg?), i don't know (but would be rly usefull).

wouter215 (wouter215) wrote :

onny: where would the live-cd save files?(log) on the hdd or in RAM?

wouter215 (wouter215) wrote :

will test licid alpha-3 today. via usb.

wouter215 (wouter215) wrote :

alpha3:
boot, try ubuntu, black screen for 2 sec, kernelpanic.

boot, F6, quiet splash to acpi=off noapic pnpbios=off, white text raining down fast for 5 sec, black screen for 4 sec, cursor appears loads for 3 sec, desktop.

still a kernel panic, workaround still works.

onny (onny) wrote :

@wouter215: thank you very much for testing the newest alpha-versions! keep on trying!

wouter215 (wouter215) wrote :

@onny: I will.
downloading lucid α-3 64-bit
kubuntu lucid α-3 32-bit and xubuntu lucid α-3 32-bit.

wouter215 (wouter215) wrote :

Ubuntu lucid alpha 3 64-bit:
boot, first option, kernel panic,

boot, F6, change quiet splash to acpi=off noapic pnpbios=off, flickering rapidly between white text and a "green" screen for 5 sec, loading curser on black screen, desktop.

64-bit fails on boot, workaround still works.

next: kubuntu 32 bit.

wouter215 (wouter215) wrote :

ps on ubuntu alpha 3 64bit, on shutdown the top and bottom panels disappear, then the computer hangs forever(the default background keeps on screen).

wouter215 (wouter215) wrote :

Xubuntu lucid alpha 3
boot, first option, kernelpanic

boot, F6, change quiet splash to acpi=off noapic pnpbios=off, some white text, desktop.

workaround works.

(kubuntu is downloading really slow...)

wouter215 (wouter215) wrote :

kubuntu lucit alpha 3
boot, first option, kernelpanic

boot, F6, change quietsplash to acpi=off noapic pnpbios=off, some white text for 5 sec, black screen for 4 sec, K boot? for 6 sec, desktop, took me 30 minutes to figure out that konqueror was the internet browser...

(downloaded kubuntu via mirror site)

so none of the distros work..

now I wait for beta 1...

wouter215 (wouter215) wrote :

started download of ubuntu-10.04-beta1-desktop-i386.iso.

wouter215 (wouter215) wrote :

ubuntu-10.04-beta1-desktop-i386.iso on usb:
boot, wait(purple screen), kernelpanic.
boot, press space bar, first option, kernel panic
boot, press space bar, F6, replace quiet splash with acpi=off noapic pnpbios=off,(white scrolling text) normal startup.

workaround still works.
(the minimize-expand-close buttons are on the left now? why?)

wouter215 (wouter215) wrote :

waiting for beta2 now...

wouter215 (wouter215) wrote :

why is this bug still "incomplete"?
what do i need to add?

wouter215 (wouter215) wrote :

will test Ubuntu lucid beta 2 today.

wouter215 (wouter215) wrote :

Ubuntu lucid beta 2:
boot, do nothing, kernel panic
boot, spacebar on purple screen, F6, add: acpi=off noapic pnpbios=off, boot normal

workaround still works.

i've also notised that when i shutdown my laptop will hang on a black screen, when i press the power button, it shuts down immediately. reboot however works normally. has this something to do with the acpi thing?

wouter215 (wouter215) wrote :
onny (onny) wrote :

@wouter215: Ubuntu 10.04 RC1 is released now!

Changed in linux (Ubuntu):
assignee: nobody → Ubuntu Drivers (ubuntu-drivers)
assignee: Ubuntu Drivers (ubuntu-drivers) → Ubuntu Kernel ACPI Team (ubuntu-kernel-acpi)
wouter215 (wouter215) wrote :

started download of 10.04 RC1
(my internet connection is very slow now for some reason...)

wouter215 (wouter215) wrote :

tested rc1
boot, do nothing, kenelpanic
boot, spacebar, f6, type workaround, boot.
boot 64bit, do nothing, kernelpanic
boot 64bit, spacebar, f6, workaround, boot

still a kernelpanic, workaround still works.

wouter215 (wouter215) wrote :
Download full text (7.5 KiB)

found this site:http://www.linux-mag.com/cache/7768/1.html
output:
root@wouter-desktop:~# biosdecode
# biosdecode 2.9
SMBIOS 2.5 present.
 Structure Table Length: 989 bytes
 Structure Table Address: 0x8FEE1000
 Number Of Structures: 21
 Maximum Structure Size: 142 bytes
BIOS32 Service Directory present.
 Revision: 0
 Calling Interface Address: 0x000FDBB0
ACPI 2.0 present.
 OEM Identifier: PTLTD
 RSD Table 32-bit Address: 0x8FEC4DD0
 XSD Table 64-bit Address: 0x000000008FEC4E30
PNP BIOS 1.0 present.
 Event Notification: Not Supported
 Real Mode 16-bit Code Address: E6C6:8D5C
 Real Mode 16-bit Data Address: 0040:0000
 16-bit Protected Mode Code Address: 0x000FC415
 16-bit Protected Mode Data Address: 0x00000400
output2:
root@wouter-desktop:~# sudo dmidecode
# dmidecode 2.9
SMBIOS 2.5 present.
21 structures occupying 989 bytes.
Table at 0x8FEE1000.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
 Vendor: Phoenix Technologies Ltd.
 Version: M1.02
 Release Date: 10/25/2008
 Address: 0xE67B0
 Runtime Size: 104528 bytes
 ROM Size: 1024 kB
 Characteristics:
  PCI is supported
  PNP is supported
  BIOS is upgradeable
  BIOS shadowing is allowed
  ESCD support is available
  Boot from CD is supported
  Selectable boot is supported
  EDD is supported
  Print screen service is supported (int 5h)
  8042 keyboard services are supported (int 9h)
  Serial services are supported (int 14h)
  Printer services are supported (int 17h)
  CGA/mono video services are supported (int 10h)
  ACPI is supported
  USB legacy is supported
  LS-120 boot is supported
  ATAPI Zip drive boot is supported
  Smart battery is supported
  BIOS boot specification is supported
  Targeted content distribution is supported

Handle 0x0001, DMI type 1, 27 bytes
System Information
 Manufacturer: Medion
 Product Name: P8610
 Version: REFERENCE
 Serial Number: 0123456789
 UUID: FFFFFE60-FFFF-FE60-FFFF-FE60FFFFFE60
 Wake-up Type: Power Switch
 SKU Number: Not Specified
 Family: Not Specified

Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
 Manufacturer: Medion
 Product Name: P8610
 Version: REFERENCE
 Serial Number: 0123456789
 Asset Tag: Not Specified
 Features: None
 Location In Chassis: Not Specified
 Chassis Handle: 0xFFFF
 Type: Unknown
 Contained Object Handles: 0

Handle 0x0003, DMI type 3, 19 bytes
Chassis Information
 Manufacturer: Medion
 Type: Notebook
 Lock: Not Present
 Version: Not Specified
 Serial Number: Not Specified
 Asset Tag: Not Specified
 Boot-up State: Unknown
 Power Supply State: Unknown
 Thermal State: Unknown
 Security Status: Unknown
 OEM Information: 0x00000000

Handle 0x0004, DMI type 4, 40 bytes
Processor Information
 Socket Designation: Socket 479
 Type: Central Processor
 Family: <OUT OF SPEC>
 Manufacturer: Intel
 ID: FD 06 00 00 FF FB EB BF
 Version: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz
 Voltage: 1.6 V
 External Clock: 133 MHz
 Max Speed: 2000 MHz
 Current Speed: 2000 MHz
 Status: Populated, Enabled
 Upgrade: None
 L1 Cache Handle: 0x0005
 L2 Cache Handle: 0x0006
 L3 Cache Handle: Not Provided
 Serial Number: Not Specified
 Asset Tag: Not Specified
 Part Number: Not Specifie...

Read more...

wouter215 (wouter215) wrote :

Ubuntu LTS 10.04 lucid 32/64 bit
boot, do nothing, kernelpanic.
boot, spacebar to bringup menu, f6, workaround, boot normal

Fedora 13 64bit
boot, do noting, kernelpanic
boot, TAB, add acpi=off noapic pnpbios=off, kernelpanic
boot, TAB, remove all options, add acpi=off noapic pnpbios=off, kernelpanic
Fedora will not boot...

Jeremy Foshee (jeremyfoshee) wrote :

removed Kernel ACPI team as that team is deprecated.

~JFo

Changed in linux (Ubuntu):
assignee: Ubuntu Kernel ACPI Team (ubuntu-kernel-acpi) → nobody
wouter215 (wouter215) wrote :

started download of Ubuntu 10.10 Maverick 32/64 bit

wouter215 (wouter215) wrote :

Ubuntu 10.10 alpha 1 32 bit
boot, do nothing, nice splash screen, install screen, click try Ubuntu, wait 5 min, screen flicker, desktop. with battery indicator, all works out of the box. the Fn keys (turn wlan on/off, turn bluetooth on/off, lock screen, dim buttons, sleep mode, mute, that one that looks like a pause button?) now all work out of the box. the media buttons (back, forward, stop, play/pause, Medion) also work (in rythembox). everything works as it should.

i hope nothing will screw this up...

on to the 64 bit.

wouter215 (wouter215) wrote :

Ubuntu 10.10 alpha 1 64 bit
same as 32 bit, everything works as it should.

will try an installed version soon.

onny (onny) wrote :

@wouter215: awesome news! is it possible to use this acpid-version in ubuntu 10.04?

wouter215 (wouter215) wrote :

@onny: I don't know, havn't seen it in the system updates..
let me try rebooting and removing the work around in grub2.

wouter215 (wouter215) wrote :

nope doesn't work..

wouter215 (wouter215) wrote :

i've searched for acpid in Bestandssysteem (dutch for file system) one of the results was acpid_1.0.10-5ubuntu2.1_amd64.deb
is this the latest version?

onny (onny) wrote :

@wouter215: ubuntu 10.04 has the same acpid-version :/ maybe the the new kernel-version is responsible for the functionality?

wouter215 (wouter215) wrote :

current kernel: 2.6.32-22-generic

wouter215 (wouter215) wrote :

reboot, press e in grub 2 menu, remove acpi=off noapic pnpbios=off, kernelpanic.
system still won't boot normaly..

wouter215 (wouter215) wrote :

I installed 10.10 alpha1 64bit to an 8 gb usb drive with bootloader on the 8 gb drive.
first boot: boot, splash screen, black screen. waited 20 min, give up.
2nd: boot, remove quiet splash, watch lines of text go by, black screen, give up.
3rd: boot, workaround, boot normal, updated the system, reboot, do nothing, everything works.

perhaps it's the new kernel...

wouter215 (wouter215) wrote :

waiting for 10.10 alpha 2...

wouter215 (wouter215) wrote :

tested alpha 2.
works out of the box.

guess iĺl just have to wait for 10.10 to come out and upgrade..

wouter215 (wouter215) wrote :

one week until alpha3..

onny (onny) wrote :

wow, it really seems to be fixed in ubuntu 10.10! i was able to install the nvidia proprietary nvidia binary-driver without any problems on a medion akoya p8610 - thanks to the now working acpid :)

wouter215 (wouter215) wrote :

started download of ubuntu 10.10 alpha3 32 and 64 bit

wouter215 (wouter215) wrote :

both the 32 and64 bit versions worked fine

Changed in linux (Ubuntu):
status: Incomplete → Fix Committed
wouter215 (wouter215) wrote :

beta works fine too.
(ugly wallpaper if you ask me...)

Changed in linux (Ubuntu):
status: Fix Committed → Fix Released

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