Sound hears from laptop speakers but when i'm connecting my headphones, speakers don't stop !!!

Bug #427980 reported by overlord
32
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
Nominated for Karmic by overlord

Bug Description

This is a f*c*ing nightmare bug!!! This post is for all users who had this problem and tried to solve it on their own ;)

Preview: I have a laptop computer HP Compaq nx6325 (owners know ;) )

Step 1: Power up my pc, boot in Ubuntu 9.04.(2.6.28-15), headphones jack IS NOT plugged in, in hear the login sound in pc speakers. Start rhythmbox player, play a song, works fine. !! NOW, when i plug in my headphones sound hearing from them but still hearing from pc speakers too !! No possible mixer setting or else would make pc speakers shut down, only the mute setting which mutes all sound.

Step 2: Reboot, boot in Ubuntu 9.04.(2.6.28-15), headphones jack IS plugged in this time, i hear the login sound in my headphones and this time not in pc speakers (which is good). Start rhythmbox player, play a song, it hears from headphones (from speakers hears nothing). So far so good. !! I've plugged out the headphones but nothing happened, no sound from speakers as expected... :-s !! Again, no mixer setting or else would make pc speakers turn on, nothing at all.

NOTE: I'VE TRIED ANY POSSIBLE DEBUGING: MIXER SETTING, INSTALLING NEW ALSA DRIVERS, NOOB ADVICES, ALL. NOTING WORKED.

ATTENTION: The following fix was tested by me only on my laptop so far, so if you want this to work for you too you must make the required adjustments. You can consider this link as a good help: http://ubuntuforums.org/showthread.php?t=806620 (didn't worked for me.. :( )

Fix : After long time browsing the web i've finally found the solution.

 - browse into file system to /etc/modprobe.d/ like this: "cd /etc/modprobe.d/"
 - then : "ls" -> you should have "alsa-base.conf" file there
 - next do: "sudo gedit alsa-base.conf" and you will have write access now to that file.
 - go to the bottom of the file and add the following line: "options snd-hda-intel model=hp position_fix=1 enable=yes"
 - save the file.
 - reboot your pc

Now, you may choose to boot Ubuntu with or without the headphones plugged in, when you'll plug in/out the headphones speakers will work as they should.

overlord (lazamarius1)
Changed in alsa-driver (Ubuntu):
status: New → Confirmed
overlord (lazamarius1)
tags: added: alsa headphones hp laptop nx6325 sound-problem
overlord (lazamarius1)
Changed in alsa-driver (Ubuntu):
assignee: nobody → Ubuntu Audio Team (ubuntu-audio)
overlord (lazamarius1)
Changed in alsa-driver (Ubuntu):
status: Confirmed → Fix Released
status: Fix Released → Confirmed
Revision history for this message
Daniel T Chen (crimsun) wrote :

(Please don't assign bugs to teams/people.)

To properly fix this symptom, we need some additional information. Using Applications> Accessories> Terminal, please use: apport-collect -p alsa-base 427980

affects: alsa-driver (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
assignee: Ubuntu Audio Team (ubuntu-audio) → nobody
status: Confirmed → Incomplete
overlord (lazamarius1)
tags: added: audio jack output
Revision history for this message
overlord (lazamarius1) wrote : apport-collect data

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marius 3719 F.... pulseaudio
                      marius 3990 f.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0x8c080000 irq 16'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30b0,00100200 HDA:14f12bfa,103c30b0,00090000'
   Controls : 9
   Simple ctrls : 8
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: wl
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Uname: Linux 2.6.28-15-generic i686
UserGroups:

overlord (lazamarius1)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
overlord (lazamarius1) wrote :

Why is my bug duplicate of #115637 ??!!! Please change that status now!!

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 427980] Re: Sound hears from laptop speakers but when i'm connecting my headphones, speakers don't stop !!!

On Mon, Nov 9, 2009 at 4:10 AM, overlord <email address hidden> wrote:
> Why is my bug duplicate of #115637 ??!!! Please change that status now!!

Choose the "See full activity log" link, and you'll see this:

2009-10-15 14:05:08 Prodigious Penguin changed duplicate marker
 210854 115637

By the way, you can undupe this bug yourself.

overlord (lazamarius1)
description: updated
Revision history for this message
Ferdo (frantisek-jamrich) wrote : apport-collect data

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ferdo 1879 F.... pulseaudio
 /dev/snd/pcmC0D0c: ferdo 1879 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 31
   Simple ctrls : 21
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=sk_SK.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
Uname: Linux 2.6.31-15-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

tags: added: apport-collected
Revision history for this message
Liam Thompson (dejmail) wrote : apport-collect data

Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D6c', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D6p', '/dev/snd/timer', '/dev/snd/seq', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0b00000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,152d0763,00100003 HDA:10573055,10573055,00100700'
   Controls : 13
   Simple ctrls : 10
CheckboxSubmission: e579fb78a8ced324db53c214acdf1966
CheckboxSystem: 17aa63ad74e823e972cd66d701ec443c
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
Uname: Linux 2.6.31-19-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare

Gary M (garym)
tags: added: hda-jack-sense
penalvch (penalvch)
tags: added: jaunty kernel-sound needs-upstream-testing
removed: alsa audio hda-jack-sense headphones hp jack laptop nx6325 output sound-problem
tags: removed: apport-collected
Revision history for this message
penalvch (penalvch) wrote :

overlord, thank you for reporting this and helping make Ubuntu better. Jaunty reached EOL on October 23, 2010.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue on a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Gary M (garym)
tags: added: hda-jack-sense karmic
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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