[karmic] Unable to use WDC WD10 USB storage devices on 2.6.31 kernels

[Wesley Schwengle]

Karmic, kernel 2.6.31-6 (uname -a and apt-cache policy on linux-image* will follow)

Aug 22 14:53:44 eniac kernel: [ 690.215401] usb-storage: device found at 23
Aug 22 14:53:44 eniac kernel: [ 690.215407] usb-storage: waiting for device to settle before scanning
Aug 22 14:53:49 eniac kernel: [ 695.213198] usb-storage: device scan complete
Aug 22 14:53:49 eniac kernel: [ 695.213696] scsi 8:0:0:0: Direct-Access WDC WD10 EAVS-00D7B0 PQ: 0 ANSI: 2 CCS
Aug 22 14:53:49 eniac kernel: [ 695.214091] sd 8:0:0:0: Attached scsi generic sg2 type 0
Aug 22 14:53:49 eniac kernel: [ 695.232347] sd 8:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
Aug 22 14:53:49 eniac kernel: [ 695.233426] sd 8:0:0:0: [sdb] Write Protect is off
Aug 22 14:53:49 eniac kernel: [ 695.233430] sd 8:0:0:0: [sdb] Mode Sense: 34 00 00 00
Aug 22 14:53:49 eniac kernel: [ 695.233432] sd 8:0:0:0: [sdb] Assuming drive cache: write through
Aug 22 14:53:49 eniac kernel: [ 695.237799] sd 8:0:0:0: [sdb] Assuming drive cache: write through
Aug 22 14:53:49 eniac kernel: [ 695.237805] sdb: sdb1 sdb2
Aug 22 14:53:49 eniac kernel: [ 695.250788] sd 8:0:0:0: [sdb] Assuming drive cache: write through
Aug 22 14:53:49 eniac kernel: [ 695.250794] sd 8:0:0:0: [sdb] Attached SCSI disk
Aug 22 14:53:49 eniac kernel: [ 695.456285] usb 2-2: reset high speed USB device using ehci_hcd and address 23
Aug 22 14:53:49 eniac kernel: [ 695.580303] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:49 eniac kernel: [ 695.808285] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:50 eniac kernel: [ 696.024297] usb 2-2: reset high speed USB device using ehci_hcd and address 23
Aug 22 14:53:50 eniac kernel: [ 696.149175] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:50 eniac kernel: [ 696.376574] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:50 eniac kernel: [ 696.592304] usb 2-2: reset high speed USB device using ehci_hcd and address 23
Aug 22 14:53:51 eniac kernel: [ 697.008178] usb 2-2: device not accepting address 23, error -71
Aug 22 14:53:51 eniac kernel: [ 697.120197] usb 2-2: reset high speed USB device using ehci_hcd and address 23
Aug 22 14:53:51 eniac kernel: [ 697.537164] usb 2-2: device not accepting address 23, error -71
Aug 22 14:53:51 eniac kernel: [ 697.537661] usb 2-2: USB disconnect, address 23
Aug 22 14:53:51 eniac kernel: [ 697.649168] usb 2-2: new high speed USB device using ehci_hcd and address 24
Aug 22 14:53:51 eniac kernel: [ 697.772201] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:52 eniac kernel: [ 698.001166] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:52 eniac kernel: [ 698.216285] usb 2-2: new high speed USB device using ehci_hcd and address 25
Aug 22 14:53:52 eniac kernel: [ 698.348043] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:52 eniac kernel: [ 698.576288] usb 2-2: device descriptor read/64, error -71
Aug 22 14:53:52 eniac kernel: [ 698.792173] usb 2-2: new high speed USB device using ehci_hcd and address 26
Aug 22 14:53:53 eniac kernel: [ 699.209282] usb 2-2: device not accepting address 26, error -71
Aug 22 14:53:53 eniac kernel: [ 699.320129] usb 2-2: new high speed USB device using ehci_hcd and address 27
Aug 22 14:53:53 eniac kernel: [ 699.736187] usb 2-2: device not accepting address 27, error -71
Aug 22 14:53:53 eniac kernel: [ 699.736225] hub 2-0:1.0: unable to enumerate USB device on port 2
Aug 22 14:53:54 eniac kernel: [ 700.004210] usb 5-2: new full speed USB device using uhci_hcd and address 18
Aug 22 14:53:54 eniac kernel: [ 700.124231] usb 5-2: device descriptor read/64, error -71
Aug 22 14:53:54 eniac kernel: [ 700.348244] usb 5-2: device descriptor read/64, error -71
Aug 22 14:53:54 eniac kernel: [ 700.564193] usb 5-2: new full speed USB device using uhci_hcd and address 19
Aug 22 14:53:54 eniac kernel: [ 700.685063] usb 5-2: device descriptor read/64, error -71
Aug 22 14:53:54 eniac kernel: [ 700.909329] usb 5-2: device descriptor read/64, error -71
Aug 22 14:53:55 eniac kernel: [ 701.124245] usb 5-2: new full speed USB device using uhci_hcd and address 20
Aug 22 14:53:55 eniac kernel: [ 701.537211] usb 5-2: device not accepting address 20, error -71
Aug 22 14:53:55 eniac kernel: [ 701.648241] usb 5-2: new full speed USB device using uhci_hcd and address 21
Aug 22 14:53:56 eniac kernel: [ 702.064203] usb 5-2: device not accepting address 21, error -71
Aug 22 14:53:56 eniac kernel: [ 702.064234] hub 5-0:1.0: unable to enumerate USB device on port 2
Aug 22 14:54:49 eniac kernel: [ 755.508329] usb 2-4: new high speed USB device using ehci_hcd and address 28
Aug 22 14:54:49 eniac kernel: [ 755.642135] usb 2-4: configuration #1 chosen from 1 choice
Aug 22 14:54:49 eniac kernel: [ 755.656580] scsi9 : SCSI emulation for USB Mass Storage devices

Same hardware, running Hardy

Linux eniac 2.6.24-24-generic #1 SMP Tue Aug 18 17:04:53 UTC 2009 i686 GNU/Linux
linux-image-2.6.24-24-generic:
  Installed: 2.6.24-24.59
  Candidate: 2.6.24-24.59
  Version table:
 *** 2.6.24-24.59 0
        500 http://nl.archive.ubuntu.com hardy-updates/main Packages
        500 http://security.ubuntu.com hardy-security/main Packages
        100 /var/lib/dpkg/status

Aug 22 23:59:19 eniac kernel: [23438.686033] usb 7-4: new high speed USB device using ehci_hcd and address 5
Aug 22 23:59:20 eniac kernel: [23438.782042] usb 7-4: configuration #1 chosen from 1 choice
Aug 22 23:59:20 eniac kernel: [23438.782732] scsi6 : SCSI emulation for USB Mass Storage devices
Aug 22 23:59:20 eniac kernel: [23438.783162] usb-storage: device found at 5
Aug 22 23:59:20 eniac kernel: [23438.783168] usb-storage: waiting for device to settle before scanning
Aug 22 23:59:25 eniac kernel: [23443.013224] usb-storage: device scan complete
Aug 22 23:59:25 eniac kernel: [23443.013899] scsi 6:0:0:0: Direct-Access WDC WD10 EAVS-00D7B0 PQ: 0 ANSI: 2 CCS
Aug 22 23:59:25 eniac kernel: [23443.028551] sd 6:0:0:0: [sdb] 1953525168 512-byte hardware sectors (1000205 MB)
Aug 22 23:59:25 eniac kernel: [23443.029442] sd 6:0:0:0: [sdb] Write Protect is off
Aug 22 23:59:25 eniac kernel: [23443.029452] sd 6:0:0:0: [sdb] Mode Sense: 34 00 00 00
Aug 22 23:59:25 eniac kernel: [23443.029457] sd 6:0:0:0: [sdb] Assuming drive cache: write through
Aug 22 23:59:25 eniac kernel: [23443.030569] sd 6:0:0:0: [sdb] 1953525168 512-byte hardware sectors (1000205 MB)
Aug 22 23:59:25 eniac kernel: [23443.031437] sd 6:0:0:0: [sdb] Write Protect is off
Aug 22 23:59:25 eniac kernel: [23443.031444] sd 6:0:0:0: [sdb] Mode Sense: 34 00 00 00
Aug 22 23:59:25 eniac kernel: [23443.031449] sd 6:0:0:0: [sdb] Assuming drive cache: write through
Aug 22 23:59:25 eniac kernel: [23443.031456] sdb: sdb1 sdb2
Aug 22 23:59:25 eniac kernel: [23443.042378] sd 6:0:0:0: [sdb] Attached SCSI disk
Aug 22 23:59:25 eniac kernel: [23443.042461] sd 6:0:0:0: Attached scsi generic sg2 type 0
Aug 22 23:59:26 eniac kernel: [23444.592858] kjournald starting. Commit interval 5 seconds
Aug 22 23:59:26 eniac kernel: [23444.593046] EXT3-fs warning: maximal mount count reached, running e2fsck is recommended
Aug 22 23:59:26 eniac kernel: [23444.676208] EXT3 FS on sdb2, internal journal
Aug 22 23:59:26 eniac kernel: [23444.676225] EXT3-fs: mounted filesystem with ordered data mode.

I will retest this bug with all available kernels from 2.6.31 on karmic, as I only tested it on rc6, and I hope rc7 comes out soon to verify this bug on that kernel as well.

[Wesley Schwengle (wesleys)]

lshw from Hardy on USB storage device

     *-scsi
          physical id: 1
          bus info: usb@7:4
          logical name: scsi6
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-disk
             description: SCSI Disk
             product: EAVS-00D7B0
             vendor: WDC WD10
             physical id: 0.0.0
             bus info: scsi@6:0.0.0
             logical name: /dev/sdb
             serial: 152D20329000
             size: 931GiB (1TB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=2 signature=1c45195d
           *-volume:0
                description: Windows FAT volume
                vendor: MSWIN4.1
                physical id: 1
                bus info: scsi@6:0.0.0,1
                logical name: /dev/sdb1
                logical name: /media/ADDY01
                version: FAT32
                serial: 287d-1dfa
                size: 465GiB
                capacity: 465GiB
                capabilities: primary bootable fat initialized
                configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,nosuid,nodev,noatime,relatime,uid=1000,fmask=0022,dmask=0022,codepage=cp437,iocharset=iso8859-1,utf8 state=mounted
           *-volume:1
                description: EXT3 volume
                vendor: Linux
                physical id: 2
                bus info: scsi@6:0.0.0,2
                logical name: /dev/sdb2
                logical name: /media/disk
                version: 1.0
                serial: edd7b32c-6cc9-4152-ae36-0821d325cd73
                size: 465GiB
                capacity: 465GiB
                capabilities: primary journaled extended_attributes large_files huge_files recover ext3 ext2 initialized
                configuration: created=2009-08-06 00:23:37 filesystem=ext3 modified=2009-08-22 23:59:26 mount.fstype=ext3 mount.options=rw,nosuid,nodev,relatime,data=ordered mounted=2009-08-22 23:59:26 state=mounted

[Wesley Schwengle (wesleys)]

Linux eniac 2.6.31-5-generic #24-Ubuntu SMP Sat Aug 1 12:48:18 UTC 2009 i686 GNU/Linux

linux-image-2.6.31-5-generic:
  Installed: 2.6.31-5.24
  Candidate: 2.6.31-5.24
  Version table:
 *** 2.6.31-5.24 0
        500 http://archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

linux-image-2.6.31-6-generic:
  Installed: 2.6.31-6.26
  Candidate: 2.6.31-6.26
  Version table:
 *** 2.6.31-6.26 0
        500 http://archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

Issue is also present on rc5 btw

[Brian Murray (brian-murray)]

Reassigning to linux which is the correct package for kernel bug reports.