ata4: exception Emask 0x73 SAct 0x0 SErr 0xffffffff action 0xe frozen

Bug #399240 reported by jmb0007
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi,

I have install ubuntu 9.04 on a asus A7SV notebook and I have hundred of error messages in kernel.log.
I have no error in any applications but the computeur is really slowing down and becomes not usable.
My root partition use ext4. I haven't trying an installation with ext3.
I have also trying with an 2.6.31-r2 kernel from PPA but i have the same error messages

ata4: exception Emask 0x73 SAct 0x0 SErr 0xffffffff action 0xe frozen
ata4: irq_stat 0xffffffff, unknown FIS 00000000 00000000 00000000 00000000, host bus
ata4: SError: { RecovData RecovComm UnrecovData Persist Proto HostInt PHYRdyChg PHYInt CommWake 10B8B Dispar BadCRC Handshk LinkSeq TrStaTrns UnrecFIS DevExch }
ata4: hard resetting link
ata4: SATA link down (SStatus FFFFFFFF SControl FFFFFFFF)

I upload serval kernel.log with 2.6.28-13 and 2.6.31-2

regards
jm

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jmb0007 (baudetjm) wrote :
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jmb0007 (baudetjm) wrote :
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jmb0007 (baudetjm) wrote :
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xuanyou (xuanyou) wrote :

I have had this similar problem since 8.04, 8.10 and 9.04 also experience the same issues.
The problem arises when the graphics card is active and disk access is performed.
I have tried nvidia-glx 180, 173, but not 96 or 71.
Disabling the nvidia module makes the problem go away.

The main suspect is the fact that ahci and nvidia share the same interrupt, seen here from /proc/interrupts on my machine.
 16: 6514 6483 IO-APIC-fasteoi ahci, uhci_hcd:usb3, ohci1394, nvidia

It seems to be restricted to Asus platforms, as no one else seems to have the same problem.

Platform: Asus G2S, nVidia GeForce 8600M GT

Thanks
ecks

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Tormod Volden (tormodvolden) wrote :
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Jeremy Foshee (jeremyfoshee) wrote :

Hi jmb0007,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 399240

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
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xuanyou (xuanyou) wrote :

Hi,

There has only been one occurrence of the bug over the past 6 months of usage. Currently using 2.6.28-18 on 9.04.

I think we can safely close this, unless jmb0007 has anything further to add?

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Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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