WALTOP tablets not supported anymore

Bug #392825 reported by Francis Bacon
88
This bug affects 15 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned
xf86-input-wacom (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Binary package hint: wacom-tools

X crashes if a Aiptek Media Tablet 10000U is plugged in. Ideally it should just work. Or fail gracefully.
WALTOP tablet support has been dropped upstream afaik. It still works on my tablet with a little patch of src/xdrv/wcmUSB.c:

------------
529c529
< if (sID[1] == 0x056A)
---
> if (sID[1] == 0x056A || sID[1] == 0x172F)
905c905
< else if (common->wcmLastToolSerial) /* serial number should never be 0 */
---
> else
-----------

You were probably aware of this but i thought this quick fix could be interesting for people looking for a short term solution.
Of course I have no idea if this impedes wacom tablet functionality, looks innocent enough though

ProblemType: Bug
Architecture: amd64
Date: Sat Jun 27 10:01:35 2009
DistroRelease: Ubuntu 9.10
MachineType: System manufacturer P5K-E
NonfreeKernelModules: nvidia
Package: wacom-tools (not installed)
ProcCmdLine: root=UUID=f2e0d791-3f6e-46f5-8252-68bdbb279d41 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.30-10.12-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4~5ubuntu21
 libgl1-mesa-glx 7.4.1-1ubuntu6
 libdrm2 2.4.11-0ubuntu1
 xserver-xorg-video-intel 2:2.7.99.1+git20090602.ec2fde7c-0ubuntu2
 xserver-xorg-video-ati 1:6.12.2-2ubuntu2
SourcePackage: wacom-tools
Uname: Linux 2.6.30-10-generic x86_64
dmi.bios.date: 09/08/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1202
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5K-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1202:bd09/08/2008:svnSystemmanufacturer:pnP5K-E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5K-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5K-E
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: x86_64kernel: 2.6.30-10-generic

[lspci]
01:00.0 VGA compatible controller [0300]: nVidia Corporation GeForce 8800 GT [10de:0611] (rev a2)

Revision history for this message
Francis Bacon (fb-launchpad) wrote :
Bryce Harrington (bryce)
Changed in wacom-tools (Ubuntu):
status: New → Confirmed
Bryce Harrington (bryce)
tags: added: karmic
Bryce Harrington (bryce)
description: updated
Revision history for this message
Frogger (froggo313) wrote :

I can't do the quickfix. If you know how to, please let me know.

Revision history for this message
Mark Edgington (edgimar) wrote :

I'm not sure if it is relevant to this bug or not, but the procedure I outline at http://ubuntuforums.org/showpost.php?p=8684100&postcount=124 solved problems with crashing / button-events that I was having with the WALTOP tablet under Karmic.

Revision history for this message
gypsy_roadhog (neil-turner) wrote :

Mark I have two PCs running 64-bit Ubuntu 9.10 and I am trying to connect an Aiptek 14000U. Out of the box I can draw lines but get no mouse clicks. I followed you advice and - hey presto - everything worked fine.

I then tried to replicate the success on the second PC but found that I had introduced the bug in which the X-server crashes when the tablet is plugged-in.

Could you perhaps give just a little more detail about what you did? It would be nice if we could tie-down the fix/work-around as I think there are quite a lot of people affected by this problem. (at the moment I am having to keep a dual boot with 9.04 in order to use the Aiptek which doesn't seem right somehow).

Thanks

Neil

Revision history for this message
gypsy_roadhog (neil-turner) wrote :

Following some advice from Bryce I have tried using my Aiptek 14000U with the alpha2 release of 10.4 Lucid Lynx 64-bit. I did a standard installation and then plugged the tablet into the usb port. Everything seems ok - the X-server didn't crash, the pointer moves and the mouse clicks seem to work.

I realise that not everyone will be able to use alpha software but this solves my problem with the aiptek/waltop drivers. If I find any problems when I try to use the tablet in earnest than I will log them as new bugs.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

It's using evdev on lucid, not wacom.

affects: wacom-tools (Ubuntu) → xf86-input-wacom (Ubuntu)
summary: - [Koala] WALTOP tablets not supported anymore (with quickfix)
+ WALTOP tablets not supported anymore (with quickfix)
Revision history for this message
klerfayt (klerfayt-deactivatedaccount) wrote : Re: WALTOP tablets not supported anymore (with quickfix)

There are supposedly WALTOP linux drivers available for download from waltop.com.tw site:
http://www.waltop.com.tw/download.asp?lv=0&id=2

Revision history for this message
gypsy_roadhog (neil-turner) wrote :

Hmm there are indeed linux drivers available from Waltop with quite detailed compilation and installation instructions. I will give them a try and report back. Thanks.

Revision history for this message
OberonKing (oberonking) wrote :

My tablet died in lucid.... if I uninstall xserver-xorg-input-wacom the tablet start to move like a mouse managed by udev... with xserver-xorg-input-wacom do nothing.....
I can't compile the linuxwacom or waltop driver because an error on the "make" step.

Revision history for this message
OberonKing (oberonking) wrote :
Revision history for this message
OberonKing (oberonking) wrote :
Revision history for this message
OberonKing (oberonking) wrote :
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

I've merged the waltop kernel driver functionality with the wacom driver, but it still needs upstream review and feedback from the vendor (which is hard, since their email server doesn't accept my emails). The X driver has a waltop branch which refactors the code to allow other vendor id's more easily. Note that just changing that one check is _not_ enough.

I can provide the modules/binaries so you can test it, and get the proper x/y max values from the device.

Changed in xf86-input-wacom (Ubuntu):
importance: Undecided → Medium
status: Confirmed → In Progress
Timo Aaltonen (tjaalton)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → In Progress
summary: - WALTOP tablets not supported anymore (with quickfix)
+ WALTOP tablets not supported anymore
Revision history for this message
gypsy_roadhog (neil-turner) wrote : Re: [Bug 392825] Re: WALTOP tablets not supported anymore (with quickfix)

Thanks for your e-mail - I'm really grateful that this driver is getting
the attention it needs, I would be very interested to try out the
binaries/modules.

Thanks

Neil

On Fri, 2010-04-09 at 08:31 +0000, Timo Aaltonen wrote:
> I've merged the waltop kernel driver functionality with the wacom
> driver, but it still needs upstream review and feedback from the vendor
> (which is hard, since their email server doesn't accept my emails). The
> X driver has a waltop branch which refactors the code to allow other
> vendor id's more easily. Note that just changing that one check is _not_
> enough.
>
> I can provide the modules/binaries so you can test it, and get the
> proper x/y max values from the device.
>
>
> ** Changed in: xf86-input-wacom (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: xf86-input-wacom (Ubuntu)
> Status: Confirmed => In Progress
>
> ** Also affects: linux (Ubuntu)
> Importance: Undecided
> Status: New
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: New => In Progress
>
> ** Summary changed:
>
> - WALTOP tablets not supported anymore (with quickfix)
> + WALTOP tablets not supported anymore
>

--
Neil Turner (<email address hidden>)

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Revision history for this message
Boniek (boniek12p) wrote :

On Karmic this guide helped me: http://ubuntuforums.org/showthread.php?t=1261407, but it need to be reviewed on Lucid

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

Boenik: like I said it doesn't work anymore.

I've uploaded a package that doesn't claim to support WALTOP devices anymore so it would fall back to evdev. We'll see if it's accepted for lucid or not.

Revision history for this message
Bradley Tompkins (bradleytompkins) wrote :

This appears to have been fixed... new update came thru today and now my WALTOP device appears to be working.

Revision history for this message
OberonKing (oberonking) wrote :

@Bradley what method use to make it work???
Or only with xserver-xorg-input-wacom instaled???

or the xf86 thing.......

Revision history for this message
Boniek (boniek12p) wrote :

It's fixed for me too. I have xserver-xorg-input-wacom installed.

Revision history for this message
OberonKing (oberonking) wrote :

Yes... at least it's move now, But...... how manage the settings
With Hal it uses .fdi thing, And now........ ???????
If uses Xorg.conf an example please.......
If I try to use xinput set-mode 9 RELATIVE gives me......

mato@R2-D2:~$ xinput set-mode 9 RELATIVE
X Error of failed request: BadMatch (invalid parameter attributes)
  Major opcode of failed request: 143 (XInputExtension)
  Minor opcode of failed request: 5 (X_SetDeviceMode)
  Serial number of failed request: 17
  Current serial number in output stream: 17
mato@R2-D2:~$

I can't.... stay in ABSOLUTE mode. So, moves like a mouse.

I can't find any guide to do that..... only the fdi metod.

Revision history for this message
Bradley Tompkins (bradleytompkins) wrote :

After some further testing, its not really working fully. The pointer works, pressure works, clicking works... but GIMP and other apps with crash after you click around a few times.

Revision history for this message
Takashi Sakamoto (mocchi) wrote :

I reported this bug yesterday. Should I report it here?

Waltop Tablet works but it indicates the absolute point only holding the buttons
https://bugs.launchpad.net/ubuntu/+source/xf86-input-wacom/+bug/569294

This tablet is rebranded and some company produces it at other name such as G-Pen F610 from Genius, KYE Systems Corp., Slim Tablet 12.1 inch USb Tablet from Aiptek, Inc., PTB-ST12 from Princeton Tech., etc etc.

Revision history for this message
stuartmarsden (stuartmarsden) wrote :

Having the same issue as Takashi with the tablet not moving the mouse pointer unless clicking a button or if I take the pen away from the tablet and brig it back.

Revision history for this message
Bryce Harrington (bryce) wrote :

[This is an automatic notification.]

Hi Francis,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker. Instead, to raise the issue through
normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 392825

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 392825 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/392825

Changed in xf86-input-wacom (Ubuntu):
status: In Progress → Incomplete
tags: added: needs-retested-on-lucid-by-june
Revision history for this message
Francis Bacon (fb-launchpad) wrote :

It still doesn't work properly but the crashes are gone so this bug could be considered fixed.
Please see Bug #569294 for how it is still non-functional.

Changed in xf86-input-wacom (Ubuntu):
status: Incomplete → Fix Released
Changed in linux (Ubuntu):
status: In Progress → Fix Released
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