[Hewlett-Packard HP Mini] suspend/resume failure

Bug #386912 reported by Roger Parmenter
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I put the HP mini 1000 into suspend mode for 5 hrs or so. Then tried the front panel on/off switch to bring back the session and this did not work.

I pulled the AC connection from the computer and it kept playing on battery.
I had no choice but to remove the battery and this terminated abruptly the kernel.

There was no problem with a restart of the computer and new boot up session.

It is probably important to you that I was running Ubuntu 9.04 desktop OS from
a San Disk Cruzer Contour 4 Gbyte memory stick in one of the two main USB ports
on this computer.

On the other USB port I had a USB hub expander with a USB wired keyboard Microsoft
Natural 4000 and wireless mouse signal sender/receiver device.

The San Disk Cruzer Contour has a very fast memory read cycle.

This maybe too fast for the USB chips and drivers in this particular computer?

Hope this helps you guys figure out why it does not come out of suspension.

Regards,

Rog Parmenter

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
MachineType: Hewlett-Packard HP Mini
MediaBuild: Ubuntu 9.04 "Jaunty Jackalope" - Release i386 (20090420.1)
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
ProcAttrCurrent: unconfined
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.gz quiet splash --
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: linux
Tags: resume suspend
Title: [Hewlett-Packard HP Mini] suspend/resume failure
UserGroups:

Revision history for this message
Roger Parmenter (rogparm) wrote :
Revision history for this message
^_Pepe_^ (jose-angel-fernandez-freire) wrote :

This bug was reported a while ago and there hasn't been any activity in
it recently. We were wondering if this is still an issue? Can you try
with the latest Karmic 9.10 release of Ubuntu? ISO CD images are
available from http://cdimage.ubuntu.com/releases/ .

If the issue remains, could you run the following command from a
Terminal (Applications->Accessories->Terminal) while running Karmic. It
will automatically gather and attach updated debug information to this
report.

apport-collect -p linux 386912

Thanks in advance

tags: added: jaunty
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Roger Parmenter (rogparm) wrote : Re: [Bug 386912] Re: [Hewlett-Packard HP Mini] suspend/resume failure
Download full text (4.6 KiB)

Dear ^_Pepe_^;

Your email arrived just before the holidays here in the USA.

I did take the time this weekend to experiment with Karmic 9.10 release
on two different San Disk memory sticks and three different computers.

The answer is that in all these tests the "suspense" feature worked
correctly.

In all cases the "Hibernate" feature DID NOT work! I assume that there
are numerous reports about this problem.

Computer #1: HP ze4910US with Intel Celeron 1400 MHz with
                         1 Gbyte of memory and Broadcom 43XX internal
wireless
                         This system has a hardware switch to turn on or off
the
                          wireless system and starts an led when wireless is
                          turned "ON".

  Operating System 9.10 on slow San Disk memory stick.
                   operating system never starts and switch for wireless
comes
                   ON. Screen flashes with startup text seen for a short
moment.

 Operating System 9.10 on Fast San Disk memory stick.
                    operating system never starts and switch for wireless
comes
                    ON. Screen flashes with startup text seen for a short
moment.

                    Change in hardware. I inserted a PCMCIA D-link card that
                    I used for wireless when using 9.04 operating system.
When
                    9.04 system booted it did not "turn ON" the Broadcom
light.
                    This 9.04 system booted and wireless was shown in the
list
                     of ways to connect to the internet. The D-Link card
uses Atheros
                     chipset.

                     So now I tried the 9.10 Fast San Disk memory stick and
same
                     bad results. Broadcom light came on and flashing text
screen
                     boot up did not complete.

Computer #2: HP mini 1000 with Intel Atom N270 1.60 GHz 1 Gbyte of memory
                         and Broadcom 43XX internal wireless

   Operating System 9.10 on slow San Disk memory stick.
                      operating system loads and suspend works. Hibernate
does not work.
                      Networking only shows wired operation. No wireless
shown.

   Operating system 9.10 on fast San Disk memory stick.
                      operating system loads and suspend works. Hibernate
does not work.
                      Networking only shows wired operation. No wireless
shown.

 Computer #3: Acer Netbook Aspire One with Intel Atom N270 1.60 GHz 1 Gbyte
of memory
                         and Broadcom 43XX internal wireless.

   Operating System 9.10 on slow San Disk memory stick.
                      operating system loads and suspend works. Hibernate
does not work.
                      Networking only shows wired operation. No wireless
shown.

   Operating System 9.10 on fast San Disk memory stick.
                      operating system loads and suspend works. Hibernate
does not work.
                      Networking only shows wired operation. No wireless
shown.

I hope this is helpful information. When I use a memory stick with Operating
system 9.04
there is no problem getting Broadcom internal networking to work properly.
The only
problem o...

Read more...

Revision history for this message
^_Pepe_^ (jose-angel-fernandez-freire) wrote :

Roger,

Thank you for your exhaustive test.

So,

1st: Your hibernate problem for a HP mini is very duplicated here bug #348959.
2nd: Your hibernate problem for an Acer Inspire One, is here bug #424877.

So, I think we can mark this bug as duplicate of 348959. Please, feel free to add new bugs including hardware and problem.

Thanks again

Revision history for this message
Roger Parmenter (rogparm) wrote : SV:RE: 5--.

Recently, I bought some presents from a commercial site for Christmas,
all the products can enjoy a big discount, it is worth visiting: cnelebuy.com ,
for the Christmas more one choice. y--.

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