Jaunty laptop Fails to Shut Down when not on battery power

Bug #372563 reported by marcosdsanchez on 2009-05-06
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Using Ubuntu Jaunty 64 bits on Dell inspiron 1520.

The problem happens if I have the battery disconnected.

uname -a
Linux marcos-laptop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:58:03 UTC 2009 x86_64 GNU/Linux

marcosdsanchez (marcosdsanchez) wrote :
marcosdsanchez (marcosdsanchez) wrote :

Seems that I'm not the only one with the problem. --> http://ubuntuforums.org/showthread.php?p=7165201

Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 372563

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Thanks in advance!

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete

Architecture: amd64
Dependencies:

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: linux None [modified: /var/lib/dpkg/info/linux.list]
PackageArchitecture: amd64
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_AR.UTF-8
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare www-data

summary: - laptop does not halt when shutting down the computer
+ Jaunty laptop Fails to Shut Down
description: updated
summary: - Jaunty laptop Fails to Shut Down
+ Jaunty laptop Fails to Shut Down when not on battery power
Brian Murray (brian-murray) wrote :

I'm sorry I gave you the incorrect command. The output of

apport-collect -p linux-image-`uname -r` 372563

is what we need. Thanks again!

marcosdsanchez (marcosdsanchez) wrote :

Architecture: amd64
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=a67a8be6-1a2f-4b02-a4dc-f7575b6f1729
MachineType: Dell Inc. Inspiron 1520
NonfreeKernelModules: nvidia
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
PackageArchitecture: amd64
ProcCmdLine: root=UUID=dad2239e-ce72-4f55-b2c8-15b9538dc0ed ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_AR.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare www-data

Architecture: amd64
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=a67a8be6-1a2f-4b02-a4dc-f7575b6f1729
MachineType: Dell Inc. Inspiron 1520
NonfreeKernelModules: nvidia
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
PackageArchitecture: amd64
ProcCmdLine: root=UUID=dad2239e-ce72-4f55-b2c8-15b9538dc0ed ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_AR.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare www-data

I got the following error while entering the command you told me. I tried again and the same error....

marcos@marcos-laptop:~$ apport-collect -p linux-image-`uname -r` 372563
Logging into Launchpad...
Downloading bug...
Bug title: Jaunty laptop Fails to Shut Down when not on battery power
Collecting apport information for source package linux-image-2.6.28-11-generic...
Uploading additional information to Launchpad bug...
   short text data...
   attachment: BootDmesg.txt...
   attachment: CurrentDmesg.gz...
Traceback (most recent call last):
  File "/usr/bin/apport-collect", line 173, in <module>
    upload(report, bug)
  File "/usr/bin/apport-collect", line 97, in upload
    filename=part.get_filename(), is_patch=False)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/resource.py", line 337, in __call__
    args[key] = simplejson.dumps(value, cls=DatetimeJSONEncoder)
  File "/var/lib/python-support/python2.6/simplejson/__init__.py", line 243, in dumps
    **kw).encode(obj)
  File "/var/lib/python-support/python2.6/simplejson/encoder.py", line 360, in encode
    return encode_basestring_ascii(o)
UnicodeDecodeError: 'utf8' codec can't decode byte 0x8b in position 1: unexpected code byte

Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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