Sound doesn't work after updating, but if I use the version before the updates the sound work.

Bug #367944 reported by Jason Salenga on 2009-04-27
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

I am a beginner when it comes to Ubuntu, so I just click on every update that the update manager presents, not knowing that it might disable one or two of my hardware. In this case the sound seems to be the setting affected by the update. I know it's because of the update because when I revert to the previous version (just when the computer illy s starting-up I hit ESC and select the original installed version from the list) the sounds works fine.

This proves to be irksome sometimes because I have to be constantly watchfull of hitting the ESC key before starting-up. So I would like to ask for your help in this matter. Either I get help from the community in setting up the 'originally installed version' as the one being booted-up, or I get instructions on how to fix my sounds with the current settings of the update. I really would like to fix my sounds with the current updated version as the base, so your help in this would be gladly appreciated.

God Bless to all wjo would be helping, and Blessings to you always.

Computer Information:

1. Ubuntu 8.04 - the Hardy Heron - released in April 2008.
2. There is a PNG pisture attached to this report and it shows the error window that is usually seen after I click on the sound tray icon.

ProblemType: Bug
Architecture: i386
Date: Mon Apr 27 20:25:45 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: hsfengine
Package: yelp 2.22.1-0ubuntu2.8.04.3
PackageArchitecture: i386
SourcePackage: yelp
Uname: Linux 2.6.24-23-generic i686

Jason Salenga (thejenai-gmail) wrote :
affects: ubuntu → linux (Ubuntu)
Jeremy Foshee (jeremyfoshee) wrote :

Hi Jason,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 367944

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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