No Sound - HP Pavilion DV2-1010EA

Bug #367295 reported by optimistique1 on 2009-04-26
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

I am using a HP Pavilion DV2-1010-ea notebook running Ubuntu 9.04 Stable release and I have no sound at all.

I have tried the following with no luck at all -

1. copy-paste the following command into the Terminal:
gksudo gedit /etc/modprobe.d/alsa-base
2. and add this line to the end of the file:
options snd-hda-intel enable_msi=1
3. Then navigate to System>Preferences>Sound and change everything to ALSA
4. reboot and retest sound
AND

1. copy-paste the following command into the Terminal:
gksudo gedit /etc/modprobe.d/alsa-base
2. and add these lines to the end of the file:
# Keep snd-pcsp from beeing loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=dell-m4-1
options snd-hda-intel enable_msi=1
3. Then navigate to System>Preferences>Sound and change everything to ALSA
4. reboot and retest sound

I tried both options and none of them worked I am still without any sound. I used the System Testing thing in Administration and here is what it says about my sound -

/etc/modprobe.d/alsa-base.conf

# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
options snd-usb-caiaq index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from beeing loaded as first soundcard
options snd-pcsp index=-2

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/etc/modprobe.d/blacklist-watchdog.conf

# Watchdog drivers should not be loaded automatically, but only if a
# watchdog daemon is installed.
blacklist acquirewdt
blacklist advantechwdt
blacklist alim1535_wdt
blacklist alim7101_wdt
blacklist booke_wdt
blacklist cpu5wdt
blacklist eurotechwdt
blacklist i6300esb
blacklist i8xx_tco
blacklist ib700wdt
blacklist ibmasr
blacklist indydog
blacklist ixp2000_wdt
blacklist ixp4xx_wdt
blacklist machzwd
blacklist mixcomwd
blacklist mpc8xx_wdt
blacklist mpcore_wdt
blacklist mv64x60_wdt
blacklist pcwd
blacklist pcwd_pci
blacklist pcwd_usb
blacklist s3c2410_wdt
blacklist sa1100_wdt
blacklist sbc60xxwdt
blacklist sb8360
blacklist sc1200wdt
blacklist sc520_wdt
blacklist scx200_wdt
blacklist shwdt
blacklist softdog
blacklist w83627hf_wdt
blacklist w83877f_wdt
blacklist w83977f_wdt
blacklist wafer5823wdt
blacklist wdt
blacklist wdt_pci

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/etc/modprobe.d/blacklist-framebuffer.conf

# Framebuffer drivers are generally buggy and poorly-supported, and cause
# suspend failures, kernel panics and general mayhem. For this reason we
# never load them automatically.
blacklist aty128fb
blacklist atyfb
blacklist radeonfb
blacklist cirrusfb
blacklist cyber2000fb
blacklist cyblafb
blacklist gx1fb
blacklist hgafb
blacklist i810fb
blacklist intelfb
blacklist kyrofb
blacklist lxfb
blacklist matroxfb_base
blacklist neofb
blacklist nvidiafb
blacklist pm2fb
blacklist rivafb
blacklist s1d13xxxfb
blacklist savagefb
blacklist sisfb
blacklist sstfb
blacklist tdfxfb
blacklist tridentfb
blacklist vesafb
blacklist vfb
blacklist vga16fb
blacklist vt8623fb

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/etc/modprobe.d/alsa-base

# Keep snd-pcsp from beeing loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=dell-m4-1
options snd-hda-intel enable_msi=1

Back to Table of Contents
/etc/modprobe.d/blacklist-modem.conf

# Uncomment these entries in order to blacklist unwanted modem drivers
# blacklist snd-atiixp-modem
# blacklist snd-intel8x0m
# blacklist snd-via82xx-modem

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/etc/modprobe.d/blacklist-oss.conf

blacklist ac97
blacklist ac97_codec
blacklist ac97_plugin_ad1980
blacklist ad1848
blacklist ad1889
blacklist adlib_card
blacklist aedsp16
blacklist ali5455
blacklist btaudio
blacklist cmpci
blacklist cs4232
blacklist cs4281
blacklist cs461x
blacklist cs46xx
blacklist emu10k1
blacklist es1370
blacklist es1371
blacklist esssolo1
blacklist forte
blacklist gus
blacklist i810_audio
blacklist kahlua
blacklist mad16
blacklist maestro
blacklist maestro3
blacklist maui
blacklist mpu401
blacklist nm256_audio
blacklist opl3
blacklist opl3sa
blacklist opl3sa2
blacklist pas2
blacklist pss
blacklist rme96xx
blacklist sb
blacklist sb_lib
blacklist sgalaxy
blacklist sonicvibes
blacklist sound
blacklist sscape
blacklist trident
blacklist trix
blacklist uart401
blacklist uart6850
blacklist via82cxxx_audio
blacklist v_midi
blacklist wavefront
blacklist ymfpci
blacklist ac97_plugin_wm97xx
blacklist ad1816
blacklist audio
blacklist awe_wave
blacklist dmasound_core
blacklist dmasound_pmac
blacklist harmony
blacklist sequencer
blacklist soundcard
blacklist usb-midi

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/etc/modprobe.d/blacklist-ath_pci.conf

# For some Atheros 5K RF MACs, the madwifi driver loads buts fails to
# correctly initialize the hardware, leaving it in a state from
# which ath5k cannot recover. To prevent this condition, stop
# madwifi from loading by default. Use Jockey to select one driver
# or the other. (Ubuntu: #315056, #323830)
blacklist ath_pci

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/etc/modprobe.d/blacklist.conf

# This file lists those modules which we don't want to be loaded by
# alias expansion, usually so some other driver will be loaded for the
# device instead.

# evbug is a debug tool that should be loaded explicitly
blacklist evbug

# these drivers are very simple, the HID drivers are usually preferred
blacklist usbmouse
blacklist usbkbd

# replaced by e100
blacklist eepro100

# replaced by tulip
blacklist de4x5

# causes no end of confusion by creating unexpected network interfaces
blacklist eth1394

# snd_intel8x0m can interfere with snd_intel8x0, doesn't seem to support much
# hardware on its own (Ubuntu bug #2011, #6810)
blacklist snd_intel8x0m

# Conflicts with dvb driver (which is better for handling this device)
blacklist snd_aw2

# causes failure to suspend on HP compaq nc6000 (Ubuntu: #10306)
blacklist i2c_i801

# replaced by p54pci
blacklist prism54

# replaced by b43 and ssb.
blacklist bcm43xx

# most apps now use garmin usb driver directly (Ubuntu: #114565)
blacklist garmin_gps

# replaced by asus-laptop (Ubuntu: #184721)
blacklist asus_acpi

# low-quality, just noise when being used for sound playback, causes
# hangs at desktop session start (Ubuntu: #246969)
blacklist snd_pcsp

# EDAC driver for amd76x clashes with the agp driver preventing the aperture
# from being initialised (Ubuntu: #297750). Blacklist so that the driver
# continues to build and is installable for the few cases where its
# really needed.
blacklist amd76x_edac

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/etc/modprobe.d/alsa-base~

# Keep snd-pcsp from beeing loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=dell-m4-1
options snd-hda-intel enable_msi=1

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/etc/modprobe.d/libpisock9.conf

blacklist visor

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/etc/modprobe.d/blacklist-firewire.conf

# Select the legacy firewire stack over the new CONFIG_FIREWIRE one.

#blacklist ohci1394
#blacklist sbp2
#blacklist dv1394
#blacklist raw1394
#blacklist video1394

blacklist firewire-ohci
blacklist firewire-sbp2

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/etc/modules

# /etc/modules: kernel modules to load at boot time.
#
# This file contains the names of kernel modules that should be loaded
# at boot time, one per line. Lines beginning with "#" are ignored.

loop
lp

ALSA Timer Device
Property Value
info.category alsa
info.subsystem sound
info.product ALSA Timer Device
info.parent /org/freedesktop/Hal/devices/computer
info.capabilities alsa access_control
info.udi /org/freedesktop/Hal/devices/computer_alsa_timer
info.callouts.add hal-acl-tool --add-device
info.callouts.remove hal-acl-tool --remove-device
linux.device_file /dev/snd/timer
linux.hotplug_type 2
linux.subsystem sound
linux.sysfs_path /sys/devices/virtual/sound/timer
access_control.type sound
access_control.file /dev/snd/timer
alsa.device_file /dev/snd/timer
alsa.type timer

OSS Sequencer Device
Property Value
info.category oss
info.subsystem sound
info.product OSS Sequencer Device
info.parent /org/freedesktop/Hal/devices/computer
info.capabilities oss access_control
info.udi /org/freedesktop/Hal/devices/computer_oss_sequencer_0
info.callouts.add hal-acl-tool --add-device
info.callouts.remove hal-acl-tool --remove-device
oss.device_file /dev/sequencer2
oss.type sequencer
access_control.type sound
access_control.file /dev/sequencer2
linux.device_file /dev/sequencer2
linux.hotplug_type 2
linux.subsystem sound
linux.sysfs_path /sys/devices/virtual/sound/sequencer2
OSS Sequencer Device
Property Value
info.category oss
info.subsystem sound
info.product OSS Sequencer Device
info.parent /org/freedesktop/Hal/devices/computer
info.capabilities oss access_control
info.udi /org/freedesktop/Hal/devices/computer_oss_sequencer
info.callouts.add hal-acl-tool --add-device
info.callouts.remove hal-acl-tool --remove-device
oss.device_file /dev/sequencer
oss.type sequencer
access_control.type sound
access_control.file /dev/sequencer
linux.device_file /dev/sequencer
linux.hotplug_type 2
linux.subsystem sound
linux.sysfs_path /sys/devices/virtual/sound/sequencer
ALSA Sequencer Device
Property Value
info.category alsa
info.subsystem sound
info.product ALSA Sequencer Device
info.parent /org/freedesktop/Hal/devices/computer
info.capabilities alsa access_control
info.udi /org/freedesktop/Hal/devices/computer_alsa_sequencer
info.callouts.add hal-acl-tool --add-device
info.callouts.remove hal-acl-tool --remove-device
linux.device_file /dev/snd/seq
linux.hotplug_type 2
linux.subsystem sound
linux.sysfs_path /sys/devices/virtual/sound/seq
access_control.type sound
access_control.file /dev/snd/seq
alsa.device_file /dev/snd/seq
alsa.type sequencer

affects: ubuntu → linux (Ubuntu)
scotta3234 (scott-anderson) wrote :

Have no sound except through the headphones on HP Dv2-1030 notebook. Is this the same hardware that's in the dv2-1010?? Tried various workarounds.

I am running Jaunty amd64..

LSPCI Output:

00:00.0 Host bridge: ATI Technologies Inc RS690 Host Bridge
00:02.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Graphics Port 0)
00:06.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 2)
00:07.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 3)
00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA
00:13.0 USB Controller: ATI Technologies Inc SB600 USB (OHCI0)
00:13.1 USB Controller: ATI Technologies Inc SB600 USB (OHCI1)
00:13.2 USB Controller: ATI Technologies Inc SB600 USB (OHCI2)
00:13.3 USB Controller: ATI Technologies Inc SB600 USB (OHCI3)
00:13.4 USB Controller: ATI Technologies Inc SB600 USB (OHCI4)
00:13.5 USB Controller: ATI Technologies Inc SB600 USB Controller (EHCI)
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 14)
00:14.1 IDE interface: ATI Technologies Inc SB600 IDE
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB600 PCI to LPC Bridge
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
01:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
02:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)

Johan (johan-andersson-78) wrote :

Same problem with HP dv2 1010eo.

No sound in loudspeakers but sound in headphones.

Hardware info (lspci -v):

00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
 Subsystem: Hewlett-Packard Company Device 3054
 Flags: bus master, slow devsel, latency 64, IRQ 16
 Memory at f0300000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

Khaled Khalil (khaled-khalil) wrote :

same here with dv2-1015ee (probably they are the same model for different markets).
sound only work with headphones.
shouldn't this report be moved to alsa package ?

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