9.04 flash player no sound with play

Bug #367173 reported by kingaaronj on 2009-04-26
46
This bug affects 2 people
Affects Status Importance Assigned to Milestone
NULL Project
Undecided
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linux (Ubuntu)
Undecided
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Bug Description

After upgrading to Ubuntu 9.04 64 bit from Ubuntu 8.10 64 bit, flash will no longer play sound. I am using the most recent flashplugin-nonfree from the Ubuntu repositories. The machine I am having trouble on is a Dell Vostro 200. I also have a Dell XPS 1530 laptop that I upgraded to Ubuntu 9.04 64 bit and flash works perfectly on it. I started a thread on the Ubuntu forums at http://ubuntuforums.org/showthread.php?t=1135978 and it appears that several other people are having the same problem.

affects: ubuntu → linux (Ubuntu)
gijo paul (pole77) wrote :

i can confirm this bug.it is there when i am using the flashplugin-nonfree from the Ubuntu repositories and even with the 64 bit flash player from adobe

ferrarix (ferrarix) wrote :

I have this same bug with whatever version of Flash I install. I am running Kubuntu 9.04 x64 on my Acer Core2Duo Laptop. Running Firefox 3.0.9.

ferrarix (ferrarix) wrote :

Forgot to mention that in my case I installed this under Wubi, and it's a fresh install and not a distro upgrade.

DS (david-smitmanis) wrote :

I had the same problem. Removing the flashplugin-nonfree package and installing it again seems to have solved it.

gijo paul (pole77) wrote :

i have also noticed that using the 64 bit plugin the videos get stuck after the 3-4 seconds and the upload speed dramatically increases in conky..

gijo paul (pole77) wrote :

the upload speed increases and chokes the network traffic.i can confirm this occurs with 64 bit flash, and swfdec plugin also.i can get sound and video playback in gnash with youtube.i did a fresh install of jaunty 64 bit with / as ext4 and retained my ext3 home partition from the previous install, i am also using nvidia proprietary drivers from the repo.

Stacium (stacium) wrote :

Reinstaller the flash plugin, and restarting firefox solved this issue for me.
I'm using Ubuntu 9.04 64 bit and upgraded from Ubuntu 8.10 64 bit too.

$ sudo apt-get remove --purge flashplugin-installer flashplugin-nonfree
$ sudo apt-get install flashplugin-installer flashplugin-nonfree

kingaaronj (kingaaronj) wrote :

I tried this exactly as described by Stacium but it didn't fix anything unfortunately.

Martin Holmes (mholmes) wrote :

I have seen this problem with 8.10 and 9.04, and I think the heart of it is that there's nowhere you can tell Flash what output device to send its audio to. In (for instance) Skype, I can choose the USB headphones/microphone as an output device, but Flash doesn't have any such configuration option, and I think it's quite simply defaulting to the wrong output device. There seem to be thousands of options in the system these days, with OSS, ALSA, Pulse and Jack, and I must admit I'm utterly confused about what they all are and how they interact. Even when I try to set the default output device in Preferences / Sound, I have at least three entries for the same set of USB headphones, and I have no idea which to choose.

So I don't know if this is a problem with Jaunty or with Flash, but I really think some helpful info and tutorials would go a long way here.

gynoid (gynoid) wrote :

I'm using Jaunty 9.04 32-bit and found a solution that worked for me where all others failed. I followed the instructions in this thread - http://ubuntuforums.org/showthread.php?t=1130384 - to set up PulseAudio, and while playing a Flash video in Firefox, was able to switch the stream with Pulse to the correct output device (in my case, USB audio, which wasn't selected). I had to do the same thing with VLC player.

lidermanrony (lidermanrony) wrote :

Stacium's solution worked for me!

kingaaronj (kingaaronj) wrote :

Thanks to the thread gynoid pointed out I was able to solve my problem. I am using a usb headphone adapter for my headset for recording purposes. Using the pulse audio tools mentioned in the thread he links to I was able to find out that the flash stream was simply pushing sound into the wrong device.

Kenotic (ken-kenswain) wrote :

I have tried the fixes described and it did not solve my issues. I am running 32bit 9.04 on an HP MINI 1030 that I upgraded.

Leah Cunningham (leah-heinous) wrote :

Also seeing this issue on an Thinkpad R500

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

Sound works fine elsewhere.

Ed Covert (ebcovert3) wrote :

I am having the same issue on my brand-spanking new Acer Aspire 1/Ubuntu 9.04. I hear my music and radio fine in Rhythmbox. Just no sound on YouTube. I have tried the above solutions and no joy.

Ed Covert (ebcovert3) wrote :

Just to add an level of intrigue, I used the Firefox Video Downloadhelper extension to download a video from Youtube. It defaults to a .flv file. Downloaded it and played it back from my hard drive...

DRUM ROLL

It worked. With sound.

Jonson (jonson2) wrote :

Same here. I just installed (clean install) kubuntu 9.04 and no sound in flashplayer. Generally sound works in amarok, dragon player etc, but no so in flashplayer.

I tried everything: reinstall flashplayer, downloading adobe-flashplayer ....

When I tested kubuntu (and ubuntu) Live CD it worked normally after installing flashplugin-nonfree package.

But after I installed kubuntu on my computer it didn't work though I did the same procedure as in Live CD.

Please fix that, because it is annoying.

ttp (human-ttp) wrote :

sound card: creative x-fi, drivers: XFiDrv_Linux_Public_US_1.00

Same problem. The intresting that I had sound after upgrade from 8.10 to 9.04 but now I don't have sound(after reinstall system from scratch).

Aldemir Akpinar (aldemir-a) wrote :

My problem has been solved by linking /tmp/.esd-uid to /tmp/.esd

Uid is your user id, so you can see something like /tmp/.esd-1000 under /tmp.

ttp (human-ttp) wrote :
tz (thomas-mich) wrote :

Similar problem, but what I needed to do (after something half-fried my internal sound chip - I get a squeaky sound only on the right side) was to rename the kernel module - it was *snd*intel ("find /lib/modules/... | grep snd\*intel") so it would not load and the USB headphone device would then become the ONLY sound card. There is probably a way to reload the main sound.

But either Flash, vlc, etc. need to be fixed, or there needs to be a virtual sound device that implements the "first" device in such a way it can be switched between physical hardware.

xlynx (xlynx) wrote :

This is a very ambiguous topic and I suspect it is actually two or more bugs.
However, it seems to me that one fix (mentioned bygynoid, kingaaronj, ttp and which also helped me) is definitive and would be as follows.

When choosing a default sound device in gnome-sound-properties, it should also change the default PulseAudio device as does the padevchooser package.

xlynx (xlynx) wrote :

I wonder - would the flashplugin-nonfree-extrasound package help?

Perhaps. I am really not sure though. I haven't played around with this
since I figured out how to manage my sound devices in pulse.

On Tue, Jun 2, 2009 at 4:33 PM, xlynx <email address hidden> wrote:

> I wonder - would the flashplugin-nonfree-extrasound package help?
>
> --
> 9.04 flash player no sound after upgrade
> https://bugs.launchpad.net/bugs/367173
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in gnome-control-center: New
> Status in “linux” source package in Ubuntu: New
>
> Bug description:
> After upgrading to Ubuntu 9.04 64 bit from Ubuntu 8.10 64 bit, flash will
> no longer play sound. I am using the most recent flashplugin-nonfree from
> the Ubuntu repositories. The machine I am having trouble on is a Dell
> Vostro 200. I also have a Dell XPS 1530 laptop that I upgraded to Ubuntu
> 9.04 64 bit and flash works perfectly on it. I started a thread on the
> Ubuntu forums at http://ubuntuforums.org/showthread.php?t=1135978 and it
> appears that several other people are having the same problem.
>

summary: - 9.04 flash player no sound after upgrade
+ 9.04 flash player no sound with play
LimCore (limcore) wrote :

Many people confirmed this problem here;

I can also confirm, freshly installed ubuntu 9.04 amd64, installed flash via https://help.ubuntu.com/community/RestrictedFormats/Flash link for 9.04 [Install flash]

Youtube plays, but no sound. Sound works in other programs. On same hardware sound worked in youtube on 8.10 afair.

Changed in linux (Ubuntu):
status: New → Confirmed
Robert Navarro (crshman) wrote :

I too confirm this bug report on ubuntu 9.05 amd64. =(

Jean-Paul (jeanpaul145) wrote :

I can also confirm it. I'm using Kubuntu 9.04 AMD64 with the KDE 4.3 backports installed.

Thomas Nygreen (nygreen-gmail) wrote :

I had the same problem on a fresh install (but with a copy of my home directory from the previous install), using the adobe flash plugin from apt (flashplugin-installer). All other sound applications were working, but not flash.

I noticed that pulseaudio did not start, but complaining about the pulse user not being in the pulse-rt group, so I just fixed that in /etc/group and now it works. You can also do that by running

sudo usermod -aG pulse-rt pulse

In the process I also deleted my old .pulse directory and .pulse-cookie. Don't know if that is necessary.

Jean-Paul (jeanpaul145) wrote :

I now have sound with flash. Note that I dumped the inferior nspluginwrapper solution (why does Canonical insist on using that anyway?) and went straight to the source - I installed Adobe's 64 bit plugin. Works like a charm.

On Wed, Sep 16, 2009 at 4:41 AM, Jean-Paul <email address hidden> wrote:
> I now have sound with flash. Note that I dumped the inferior
> nspluginwrapper solution (why does Canonical insist on using that
> anyway?) and went straight to the source - I installed Adobe's 64 bit
> plugin. Works like a charm.

I believe a stable adobe 64 bit flash player for linux has only been
around a short time. I have been running 64 bit linux for over a year
and the only alternative earlier was the wrapper or at best unstable
beta versions. It was not so much Canonical insisting on it, it was
that it was the only solution v.s. nothing. Even for Jaunty.

I suspect if it proves stable, Karmic would include it and you should
make an effort to insure it is included in Karmic (i.e. you've tested
and it is stable - which it might not be in all installs).

Even now I have to do 32 bit for other multimedia stuff (mplayer in medibuntu).

lukyluke (luca-tagliacozzo) wrote :

I had the same problem.
I solved it by running alsamixer in a terminal window.

It looks that by default the PCM line of the sound card is muted. You can change the volume with the arrows, you select the PCM column and use the up arrow to increase the volume,
this explains why the other applications work.

Hope this help.
Regads

adunn (adunn10495) wrote :

lukyluke was right! After trying almost everything, I found that my PCM was muted and it took a few seconds to fix running alsamixer from the command prompt. Hope this solves everyone elses problem also.

marek (jersey0) on 2010-01-31
Changed in gnome-control-center:
status: New → Confirmed

kingaaronj, this bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

tags: added: jaunty needs-upstream-testing regression-release
affects: gnome-control-center → null
Changed in null:
status: Confirmed → Invalid
Changed in linux (Ubuntu):
status: Confirmed → Invalid
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