Message "unable to enumerate USB device on port 8" spammed on command line.

Bug #367060 reported by Tillanz on 2009-04-26
92
This bug affects 17 people
Affects Status Importance Assigned to Milestone
Linux
New
Undecided
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linux (Ubuntu)
Undecided
Unassigned

Bug Description

In the last few days I upgraded from 8.04 to 8.10 to 9.04. This bug definitely did not occur under 8.04.

During startup, when all the normal [ Starting GNOME Display Manager ] type messages appear, they are interspersed with the repeated complaint:

[ <number>] hub 1-0:1.0: unable to enumerate USB device on port 8

where <number> is of the form ##.###### e.g. 85.013541 and increases by approximately 01.000000 every 4 messages.

I am able to log into Ubuntu normally, and my system is essentially functional - in particular, my USB devices function normally.

HOWEVER, when I press 'Ctrl+Alt+F1' to go to the command prompt the messages continue making this form of accessing a command prompt near-unusable.

I am reasonably certain this message is the result of a hardware failure somewhere along the line. The bug I am reporting is the software's inability to recover gracefully from the hardware error.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=ed5dd6ac-3f03-410d-b51c-d4a493e0780a
MachineType:

Package: linux-image-2.6.28-11-generic 2.6.28-11.42
ProcCmdLine: root=UUID=ff4c5b7d-ba9c-454f-a63d-86c84fe06604 ro quiet splash
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: linux

Tillanz (lyndon-darcy) wrote :
Antonio Navarro (anavarrog) wrote :

I'm having the same problem after updating to kubuntu karmic koala 9.10. When I press 'Ctrl+Alt+F1' i can always see this message:
"Unable to enumerate USB device on port 2".

Tillanz (lyndon-darcy) wrote :

I also upgraded to Karmic Koala, and am still getting the same problem.

Antonio Navarro (anavarrog) wrote :

I've also the same problem with latest updates from karmic koala.

Antonio Navarro (anavarrog) wrote :
Download full text (11.6 KiB)

An example of the execution of dmesg in my machine:
[ 145.124555] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 145.316324] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 145.504476] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 145.692368] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 145.885018] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 146.073539] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 146.260309] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 146.504290] usb 1-2: new high speed USB device using ehci_hcd and address 14
[ 146.572335] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 146.816163] usb 1-2: new high speed USB device using ehci_hcd and address 15
[ 146.885870] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 147.128051] usb 1-2: new high speed USB device using ehci_hcd and address 16
[ 147.196411] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 147.384813] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 147.572835] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 147.764365] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 147.960260] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 148.148459] hub 1-0:1.0: unable to enumerate USB device on port 2
[ 148.336317] hub 1-0:1.0: unable to enumerate USB device on port 2 ...

Matt Ryan (matt-mdryan) wrote :

This definitely only seems to be an issue for me on 9.10 and not 9.4. As well as the symptoms here I have a few USB devices which worked before upgrading and don't now - am looking for specific bug reports now.

affects: ubuntu → linux (Ubuntu)
Jeremy Foshee (jeremyfoshee) wrote :

Hi Tillanz,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 367060

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zindine 1440 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'CK804'/'NVidia CK804 with ALC850 at irq 22'
   Mixer name : 'Realtek ALC850 rev 0'
   Components : 'AC97a:414c4790'
   Controls : 42
   Simple ctrls : 27
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=41d16a8a-a45d-492e-aab9-10cfba23bf02
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 045e:006a Microsoft Corp. Wireless Optical Mouse (IntelliPoint)
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=a9f6df8e-8742-4c98-9fac-c86ee0bff0e2 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1511): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1520): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:1740): GLib-WARNING **: g_set_prgname() called multiple times
dmi.bios.date: 02/16/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: NF-CK804
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/16/2006:svn:pn:pvr:rvn:rnNF-CK804:rvr:cvn:ct3:cvr:

Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eshabe 1560 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x5a500000 irq 31'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:111d76b2,103c3607,00100302 HDA:80862802,80860101,00100000'
   Controls : 17
   Simple ctrls : 9
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=75f4464a-b54e-4de0-a6cc-79923f12d48b
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406.1)
MachineType: Hewlett-Packard Compaq Presario CQ40 Notebook PC
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-21-generic root=UUID=031782e7-0116-4697-a647-d4551ba1bba4 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: No
RfKill:

Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/12/2010
dmi.bios.vendor: Insyde
dmi.bios.version: F.65
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3607
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 99.C2
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsyde:bvrF.65:bd02/12/2010:svnHewlett-Packard:pnCompaqPresarioCQ40NotebookPC:pvrF.65:rvnHewlett-Packard:rn3607:rvr99.C2:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ40 Notebook PC
dmi.product.version: F.65
dmi.sys.vendor: Hewlett-Packard

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Chris Webb (chwebb) wrote :

Hello All,
I was having the same issue, but I wanted to let you all know how I fixed it. I hope that this will fix your issue as well. I had a defective USB hub plugged into my computer, which caused Ubuntu to display the "unable to enumerate" error. You all might want to check for defective USB devices.

Tillanz (lyndon-darcy) wrote :

Chris - I always assumed there was a hardware problem. The point of this bug report was to suggest that Ubuntu deal sensibly with the hardware problem by posting a single error message somewhere, rather than getting stuck in an infinite loop of error-message posting.

But yes, anyone seriously troubled by this error would probably be advised to check their hardware.

Matt Ryan (matt-mdryan) wrote :

I think the original reporter, Tillanz and myself are both fairly confident that the root cause is defective USB hardware in some way. The problem is really that the defective hardware makes the console unusable.

At least in my case removing the defective hardware is not really an option since it's a laptop with internal usb hardware.

Uncommenting 'kernel.printk = 4 4 1 7' in /etc/sysctl.conf doesn't seem to have any effect on silencing the messages, but a bit more googling on my part might come up with another way of silencing them I guess.

The same problem is still there with the lucid RC btw. I'm also finding that having lots of messages printed to the console also seems to affect suspending the machine, but not consistently.

Adam Traub (astraub-fuse) wrote :

Not that it will do anything to fix the bug, but you can always just press Ctrl+Alt+F2, etc., to access other command prompts that shouldn't receive this default output.

I've just installed Ubuntu 10.04 on my media pc, and this is making it completely unusable. Is there no way I can bypass this error message and boot Ubuntu without taking the USB ports out?

Björn Kruggel (bkruggel) wrote :

I don't think this is a duplicate with 256767. As far as I get it, this bug report is about disabling the messages, not getting the device to work.
In my case, I have an sdcard reader on a laptop - since I don't use the SD storage anyway, I turn it off in the BIOS (or in /sys/devices/platform/eeepc/cardr, same thing).
HAL does not need to tell me constantly that it can't communicate with a device that certainly exists, but that is disfunctional (in this case, turned off). Once is completely sufficient.

Mahdi Fattahi (mfat) wrote :

I had this problem but typing in the command "sudo rmmod floppy" solved it!

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