LG cell phone mass storage connection hangs usb (it worked great in intrepid)

Bug #366699 reported by scott flynn on 2009-04-25
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: yelp

When you connect a LG 9100 phone, the phone asks if you want to connect the mass storage, and when you say yes, the usb connection seems to hang. It won't mount. lsusb seems to confirm this with no report while the phone is in mass storage mode - it hangs the terminal window. lsusb reports the correct phone connected if it is not in mass storage mode (or you cancel the phones mass storage mode selection). This worked flawlessly in Intrepid. Also, while using Intrepid, when the usb connection was made the phone modem would try to install. It doesn't under Jaunty (This made me suspicious of a problem almost right away). lsusb reports the phone as a LG Electronics, Inc. vx4400/vx6000 Cellphone (which I believe is correct driver wise...).

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: nvidia
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-11-generic i686
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: scotty 1589 F.... pulseaudio
 /dev/snd/controlC1: scotty 1589 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'ICH5'/'Intel ICH5 with AD1888 at irq 17'
   Mixer name : 'Analog Devices AD1888'
   Components : 'AC97a:41445368'
   Controls : 39
   Simple ctrls : 28
Card1.Amixer.info:
 Card hw:1 'Camera'/'Sonix Technology Co., Ltd. USB 2.0 Camera at usb-0000:00:1d.7-2, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0c45:62e0'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3328
   Mono: Capture 2430 [73%] [27.49dB] [on]
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=8aede603-b7f6-45d7-8eb6-e013a37945f9
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=0b98a40d-e64f-45e8-8d3d-538b8f51602c ro quiet splash
ProcEnviron:
 LANG=en_CA.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: Yes
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
Tags: lucid filesystem regression-potential needs-upstream-testing
Uname: Linux 2.6.32-19-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/23/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1201
dmi.board.name: P5PE-VM
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 1.00
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1201:bd11/23/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerInc.:rnP5PE-VM:rvrRev1.00:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

scott flynn (scottdavidflynn) wrote :
Pedro Villavicencio (pedro) wrote :

That's not a yelp bug the report needs to be reassigned.

affects: yelp (Ubuntu) → ubuntu

I have the same problem as described with same LG cell phone 9100. Connection worked OK in Intrepid and I was able to get my photographs from mass storage via usb connection, but not in Jaunty. I just upgraded to Jaunty. I really like it. Mike

Chris Cowan (agentme49) wrote :

I just got a voyager, which shows up in lsusb as "LG Electronics, Inc. VX4400/VX6000 Cellphone", that doesn't show up otherwise in Jaunty when connected.

affects: ubuntu → linux (Ubuntu)
Jeremy Foshee (jeremyfoshee) wrote :

Hi scott,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 366699

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete

Jeremy,

I am still having this problem trying to connect to my LG ENV VX-9100M
cell phone. I will gather the information that you request. I have
installed BitPim 1.06 and it does not work. I am running Karmic 32 bit.

Thanks!

Mike Downing

Jeremy Foshee wrote:
> Hi scott,
>
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu? ISO CD images are
> available from http://cdimage.ubuntu.com/releases/lucid.
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux 366699
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

Jeremy,

I entered the command in terminal, but it said that i could not complete
because I was not the original submitter.

I would be glad to do anything you need.

Mike

Jeremy Foshee wrote:
> Hi scott,
>
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu? ISO CD images are
> available from http://cdimage.ubuntu.com/releases/lucid.
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux 366699
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

apport information

tags: added: apport-collected
description: updated

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Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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