Ubuntu 9.04 beta desktop fails to boot from usb-stick

Bug #350946 reported by Daniel
66
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
High
Stefan Bader
Jaunty
High
Stefan Bader

Bug Description

There were no problems to boot ubuntu 9.04 alpha 6 64-bit desktop from usb stick for me, but the beta fails (both 32-bit and 64-bit).

At first everything seems to be normal, till the boot splash appears. Than there are multiple HDD actions (on my internal HDD, not on the USB-stick).

Using alt + F1 I get the following error message:

modprobe: FATAL: Could not load /lib/modules/2.6.28-11-generic/modules.dep: No such file or directory

After waiting some time (about one or two minutes) without any changes I come to a console. The file mentioned in the error message is available from that console.

Thanks for trying to solve that issue.

What other information I can provide you with?

Daniel (daniel-jacobs)
description: updated
Revision history for this message
bwashed (kjartan-hoie) wrote :

This happens on my AMD64 compaq 6715b notebook as well, when trying to boot from a SD-card. The symptoms are exactly as described above. It also happens if I try to install kubuntu beta or xubuntu beta.

The ISO is put on the SD-card using the System->Administration->Create USB startup disk

Daniel (daniel-jacobs)
affects: ubuntu → usb-creator (Ubuntu)
Revision history for this message
Daniel Rozo (dani-rolo7) wrote :

Also happens in my Dell Inspiron 1501 with both 32 and 64 bits isos and a pen-drive.

Didn't happen with Alphas.

Revision history for this message
auslander (nate-protomatter) wrote :

Also happens on an AMD Athlon 64 x2 desktop booting from a USB CDROM.

Revision history for this message
Daniel (daniel-jacobs) wrote :

Due to auslander's post it seems, that I chose the wrong package.
But which package could this error be related to? Any ideas?

My system is a Dell Inspiron 1501 (AMD Turion 64 X2) as well.
So everybody how mentioned his computer's architecture has an AMD-machine, right?
On my brother's Samsung R40 (Intel) there were no problems. (I tried it without recreating the USB-stick!)

affects: usb-creator (Ubuntu) → ubuntu
Revision history for this message
Matthew Incorvia (mincorvia) wrote :

I had submitted a dupe to this, the relevant details seems to be the processor, an Athlon 64 X2 5000+ (brisbane).

Revision history for this message
Daniel (daniel-jacobs) wrote :

Perhaps the error is relateted to the south bridge?
Daniel Rozo and I have a Dell Inspiron 1501 having SB600 from ATI.
The south bridge of bwashed's compaq 6715b is SB600, too, if the informations I found using google are right.
If that is true, at least three of us have the same south bridge.

What about the others? Do you have the same south bridge?

You can find it out by running

lspci

from a terminal.

And look for "SB600" in the output.

I attach the hole output of lspci, perhaps there are other similarities in our hardware.

Revision history for this message
Bryce Harrington (bryce) wrote :

[Guessing this is a kernel issue?]

tags: added: regression-potential
affects: Ubuntu Jaunty → linux (Ubuntu Jaunty)
Revision history for this message
Kees Cook (kees) wrote :

Might be related to modinit-utils too.

Changed in linux (Ubuntu Jaunty):
status: New → Triaged
Revision history for this message
Daniel Rozo (dani-rolo7) wrote : RE: [Bug 350946] Re: Ubuntu 9.04 beta desktop fails to boot from usb-stick
Download full text (3.2 KiB)

Daniel Rozo here. Alpha 5 and 6 booted normally with the usb. Here is my lspci for common hardware:

00:00.0 Host bridge: ATI Technologies Inc RS480 Host Bridge (rev 10)
00:01.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:05.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:06.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA
00:13.0 USB Controller: ATI Technologies Inc SB600 USB (OHCI0)
00:13.1 USB Controller: ATI Technologies Inc SB600 USB (OHCI1)
00:13.2 USB Controller: ATI Technologies Inc SB600 USB (OHCI2)
00:13.3 USB Controller: ATI Technologies Inc SB600 USB (OHCI3)
00:13.4 USB Controller: ATI Technologies Inc SB600 USB (OHCI4)
00:13.5 USB Controller: ATI Technologies Inc SB600 USB Controller (EHCI)
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 13)
00:14.1 IDE interface: ATI Technologies Inc SB600 IDE
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB600 PCI to LPC Bridge
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS482 [Radeon Xpress 200M]
05:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01)
08:00.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02)
08:01.0 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19)
08:01.1 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 01)

> Date: Wed, 15 Apr 2009 17:57:35 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 350946] Re: Ubuntu 9.04 beta desktop fails to boot from usb-stick
>
> Might be related to modinit-utils too.
>
> --
> Ubuntu 9.04 beta desktop fails to boot from usb-stick
> https://bugs.launchpad.net/bugs/350946
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “linux” source package in Ubuntu: Triaged
> Status in linux in Ubuntu Jaunty: Triaged
>
> Bug description:
> There were no problems to boot ubuntu 9.04 alpha 6 64-bit desktop from usb stick for me, but the beta fails (both 32-bit and 64-bit).
>
> At first everything seems to be normal, till the boot splash appears. Than there are multiple HDD actions (on my internal HDD, not on the USB-stick).
>
> Using alt + F1 I get the following error message:
>
> modprobe: FATAL: Could not load /lib/modules/2.6.28-11-generic/modules.dep: No such file or directory
>
> After waiting some time (about one or two minutes) without any changes I come to a console. The file mentioned in the error message is available from that console.
>
> Thanks for trying to solve that issue.
>
> What other information I can provide you with?

_______________________...

Read more...

Revision history for this message
Tim Gardner (timg-tpi) wrote :

One thing I've noticed lately is that I have to delete the partitions on my removable device before running usb-creator, thereby forcing usb-creator to format from scratch before applying the ISO image. Can you guys try that? If it makes a difference, then the issue is likely not kernel related (though I can't say for sure what it might be).

Revision history for this message
Manoj Iyer (manjo) wrote :

I had this problem like an hour ago, Tim set me straight. Yes please format and re-create the USB flash, also I selected "discard settings on shutdown". Please remember to click on the "QUIT" button when USB flash creator is done, only then unmount/eject device.

Revision history for this message
Mitchell (mitchellvc) wrote :

I have a Toshiba a215-s4767, the same problem, maybe it's related to hardware as commented
mitchell@ubuntu:~$ lspci
00:00.0 Host bridge: ATI Technologies Inc RS690 Host Bridge
00:01.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (Internal gfx)
00:05.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 1)
00:06.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 2)
00:07.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 3)
00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA
00:13.0 USB Controller: ATI Technologies Inc SB600 USB (OHCI0)
00:13.1 USB Controller: ATI Technologies Inc SB600 USB (OHCI1)
00:13.2 USB Controller: ATI Technologies Inc SB600 USB (OHCI2)
00:13.3 USB Controller: ATI Technologies Inc SB600 USB (OHCI3)
00:13.4 USB Controller: ATI Technologies Inc SB600 USB (OHCI4)
00:13.5 USB Controller: ATI Technologies Inc SB600 USB Controller (EHCI)
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 14)
00:14.1 IDE interface: ATI Technologies Inc SB600 IDE
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB600 PCI to LPC Bridge
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS690M [Radeon X1200 Series]
0e:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 01)
14:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
1a:04.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
1a:04.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
1a:04.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
1a:04.3 SD Host controller: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller

Revision history for this message
Matthew Incorvia (mincorvia) wrote :

I'm on an ECS A780GM-A motherboard with an SB700. lspci attached. FWIW, I'm using Unetbootin to write the image off of my torrented file. If someone will point me at a partitioner/formatter, I'd be happy to try that as well.

Revision history for this message
Mitchell (mitchellvc) wrote :

I guess it would be a kernel related problem?, I have tried creating the bootable usb from Intrepid usind usb-creator, also tried on jaunty (on a virtual machine with usb support), after that tried to do it deleting the partition and forcing usb-creator to format and also selecting "discard settings on shutdown".
Nothing worked, it always showed the same message.
Do you know how can I attach the dmesg output from booting the usb (since it stop booting and show a initram console)?
Does it would help?

Steve Langasek (vorlon)
Changed in linux (Ubuntu Jaunty):
milestone: ubuntu-9.04 → jaunty-updates
Revision history for this message
Daniel (daniel-jacobs) wrote :

@Tim Gardner:
I tried deleting the partion before running usb-creator. I'm not using persistend memory.
It doesn't make any difference.

@Everybody:
Yesterday I tried it again.
While the system tries to read from my internal HDD, I removed the usb-stick and repluged it 1 second later.
And then the system boots up correctly!
I tried it several times and it works all the time.

After booting as explained above, I had a look at gnome-system-log.
I think the attached casper.log is related to this bug.

Revision history for this message
bwashed (kjartan-hoie) wrote :

Daniels workaround worked on Compaq 6715b. Removed and inserted the sd-card as described and that seemed to get it out of the cycle. I did only test the first "try-without-installing option" from the menu.

Revision history for this message
Adal Alom Rodríguez (arpia49) wrote :

Thanks Daniel. It's weird but it works :)

Revision history for this message
Nicolas Boulesteix (noxx-free) wrote :

I confirm this method works too.

I have a SB700 based motherboard, and with beta and RC I have exactly the same issue if I try to boot with a live USB key.

And the first time I try to unplugged/repluged USB key when the upslash appears was the good one !

Just before the upslash, it seems I have get a message invoking a "ata1 softreset" or something like that, and during the upslah (if I do nothing), Jaunty seems to look on other disk but not on the USB key (no LED activity).

Anyway, thanks for this temporary solution !

Nicolas

Revision history for this message
Steve OBrien (anya-pcisys) wrote :

I created a bootable USB Flash Drive using the Jaunty RC .iso. It begins to boot normally, but before it finishes it drops to an initramfs prompt. If I enter "exit" it goes to another initramfs prompt. After entering exit again and getting another initramfs prompt, and then one more time (four total), it boots normally and brings Jaunty up. Unfortunately it does NOT remember any changes that I make to Jaunty or any of the programs under Jaunty, but otherwise all the programs work and it connects to the network, etc.

8.04, 8.10, and Jaunty's Beta version worked fine from a USB Flash Drive, and things like changing the background, adding links to Firefox, or whatever were sticky from boot-to-boot. It appears to be only the RC that works differently.

Please let me know if I can provide any additional information on this issue.

Revision history for this message
Kim Tyler (ktyler) wrote :

I have the same problem as Steve. If I remove "persistent" from the kernel string, it works OK. (but no persistence of course). With persistence, symptoms identical. It seems to timeout after mounting squashfs. If you wait for USB data reads to stop, then exit shell, it mounts further disks, and after 4th exit it continues on to full desktop. (but no persistent storage) I have tried the usb-creator with 4GB memory stick and 80GB 2.5" usb (laptop) disk. Identical in both situations.

Using usb-creator without persistent storage boots/works as advertised. (no persistent storage)

Revision history for this message
Daniel (daniel-jacobs) wrote :

@Steve OBrien and Kim Tyler:
I think the bug you described is not the one this bug report deals with.

Have a look at
https://bugs.launchpad.net/ubuntu/+source/casper/+bug/363038
I believe that is your bug.
And it is already solved in the daily builds (http://cdimage.ubuntu.com/daily-live/current/).

Revision history for this message
Matthew Incorvia (mincorvia) wrote :

@Daniel
These bugs seem connected to me, I described both errors in https://bugs.launchpad.net/ubuntu/+bug/356288. I will try the nightly when I get home from work and see if it changes anything.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Just curious if anyone here may actually be experiencing bug 363038 in which a fix was confirmed with the latest daily images - http://cdimage.ubuntu.com/daily-live/current/

Revision history for this message
Matthew Incorvia (mincorvia) wrote :

Just tried the 20 April daily and am experiencing the same symptom:
[ 1.588014] ata1: softreset failed (device not ready)
modprobe: FATAL: Could not load /lib/modules/2.6.28-11-generic/modules.dep: No such file or directory

The workaround of doing a hard reset of the flash drive was successful.

Revision history for this message
Kim Tyler (ktyler) wrote :

I have downloaded the latest overnight build (20th April) and installed to usb disk via usb-creator. It now works as advertised with peristence. PROBLEM SOLVED (persistent storage not working - not booting correctly)

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

@daniel-jacobs, since you are the original bug reporter, can you test the latest daily image http://cdimage.ubuntu.com/daily-live/current/ and confirm if this was resolved for you? ie this is a duplicate of bug 363038.

@confusador, thanks for testing and the feedback. I believe you may be seeing bug 364538. One of our kernel devs will be uploading a fix shortly. If you could test and provide your feedback that would be great.

If anyone else still has issues after testing the latest daily image please also see bug 364538 in case you may be experiencing that issue instead.

@ktyler, thanks for testing. Glad to hear it's resolved for you.

Stefan Bader (smb)
Changed in linux (Ubuntu Jaunty):
assignee: nobody → stefan-bader-canonical
Revision history for this message
bwashed (kjartan-hoie) wrote :

I tried the release. The install bug still remains. These are my experiences with RC and release:

* RC Xubuntu (normal install) -> Fails. Symptoms as reported by first poster

* RC Xubuntu (with "re-insert sd card"-workaround) -> Works. The "FATAL: Could not load /lib/modules..." appears on every boot but system appears to work fine.

* RC Xubuntu(with "exit initram"-workaround) -> Fails.

* RC Ubuntu (any workaround) -> Fails. I had multiple attempts using either of the workarounds. Never got this iso to install.

* Release Ubuntu (normal install) -> Fails:
  - After the initial modprobe-error, this is what I get:

    [4.427107] powernow-k8:ph2 null fid transition 0xc
    Loading please wait
    Busybox
    (initramfs)
        <(I type exit)>
    cp:cannot create 'root/var/log': No such file or directory
    mount:mounting /dev on root/dev failed: No such file or directory
    mount:mounting /sys on root/sys failed: No such file or directory
    mount:mounting /proc on root/proc failed: No such file or directory
    target filesystem doesn't have /sbin/init
    No init found. Try passing init=bootarg
    (initramfs)
        <(I type exit)>
    Init line 258: cannot open /root/dev/console: no such file
    [326.760624] Kernel panic - not syncing: Attempted to kill init

* Release Ubuntu ("re-insert SD card"-workaround) -> Works
    -After the initial modprobe- and powernow-message, this is what I get:
    Loading please wait
        <( I remove and insert the SD card)>
    sd: 6:0:0:0: [sdb] Assuming drive cache write through
    sd: 6:0:0:0: [sdb] Assuming drive cache write through

    (It then proceeds to normal boot. As with RC Xubuntu, after install to harddisk the modprobe-message is shown on every boot but system appears to be fine..)

Choosing persistent storage or discard data when creating usb-disk doesn't make any difference in any of the installs. Neither does it make a difference whether I format the SD-card before create the USB-disk or not.

Let me know if there is any other information I can provide..

Revision history for this message
Fernando Carlos de Sousa (fernandoanatomia) wrote :

I have the same problem with a Dell Vostro 1000 laptop with the SB600 ATI southbridge, R482 northbridge and Sempron 3600+ cpu.

The boot stops with the message about modules.dep when I try to use an USB key.

The use of noacpi=off and related options don't solve the problem.

The trick of removing the USB key and replugging it 1 second after worked.

Revision history for this message
aleg (alwin-vanegmond-samuel) wrote :

I have this same problem with a USB-stick containing a LUKS-key.

The problem occurs only with kernel 2.6.28-11-server but not with kernel 2.6.27-11-server both with Ubuntu 9.04 Server Edition. Bothe kernels are present on same disk.

During boot a get this message "modprobe FATAL could not load li/modules/2.6.8-11-server/modules.dep", but the file is present on the disk.

The Boot-proces does continue but loading of early encrypted files does not succeed because it cannot find the USB-device with the LUKS keys.

Hardware is Gigabyte board MA78GM-D2SH with AMD 4850e CPU

Revision history for this message
jape41 (jape41) wrote :

Same problem here installing mythbuntu 9.04 from USB DVD drive. Unplugging/pluging workaround worked for me.

myth@vcr7:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [IDE mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc Radeon HD 3200 Graphics
01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
03:05.0 PCI bridge: Hint Corp HB6 Universal PCI-PCI bridge (non-transparent mode) (rev 11)
03:06.0 Multimedia video controller: Internext Compression Inc iTVC16 (CX23416) MPEG-2 Encoder (rev 01)
03:07.0 Multimedia video controller: Conexant Systems, Inc. CX23880/1/2/3 PCI Video and Audio Decoder (rev 05)
03:07.1 Multimedia controller: Conexant Systems, Inc. CX23880/1/2/3 PCI Video and Audio Decoder [Audio Port] (rev 05)
03:07.2 Multimedia controller: Conexant Systems, Inc. CX23880/1/2/3 PCI Video and Audio Decoder [MPEG Port] (rev 05)
03:07.4 Multimedia controller: Conexant Systems, Inc. CX23880/1/2/3 PCI Video and Audio Decoder [IR Port] (rev 05)
04:08.0 Multimedia video controller: Internext Compression Inc iTVC16 (CX23416) MPEG-2 Encoder (rev 01)
04:09.0 Multimedia video controller: Internext Compression Inc iTVC16 (CX23416) MPEG-2 Encoder (rev 01)

myth@vcr7:~$ cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 15
model : 107
model name : AMD Athlon(tm) 64 X2 Dual Core Processor 5000+

MB is Asus M3A78 pro

Revision history for this message
Daniel (daniel-jacobs) wrote :

@Leann Ogasawara:
I'm very sorry to answer so late, but my only Internet connection was a 3G connection this week. And that is too slow and too costly to download an .iso image.
I checked the final release, but it did not work. (Unplugging and plugging the device still works.)
Bug https://bugs.launchpad.net/ubuntu/+source/casper/+bug/363038 appears for me, too. But only if I tried the RC with persistent file system enabled. The bug described here appears with all version since beta even without persistent file system.
Thanks for your effort.

@Everybody:
Perhaps it will be a good idea to install Jaunty on an USB-device and then try if this will boot up correctly.
If so we will know that this bug is not related to casper.
Sorry that I can't do this on my own, but I have no large enough USB-device.

Revision history for this message
ChrisC (chris-ct) wrote :

Hello,
I reproduced this issue on my Desktop. (with the Jaunty Desktop iso and a 2Go USB stick)
In my point of view, it is a hardware issue, as :
With my Desktop [AMD64 + HardDrive S-ATA] , I reproduce BusyBox every time.
With my Dell Laptop : Never got any issue with the same USB stick.
Note : the workaround worked for me too with the Desktop : The USB Led stopped flashing just after the splash-screen. then a USB hard reset makes the USB-Live work.

Thanks all.

Revision history for this message
bojo42 (bojo42) wrote :

same issue and daniel's fix working here with a SB700 southbridge and the final release here and after reading all reports it seems to be pretty hardware dependent to newer AMD chipsets. so anyone who can falsificate this suspicion with his/her hardware please step up. meaning if you suffer from this bug and have nvidia, intel, whatever chipsets do a posting here right now ;)

Revision history for this message
Martin Samesch (ubuntu-theraphosidae) wrote :

And one more with the same problem (after upgrade, Gigabyte MA78GM-D2SH, booting from USB disk).

With 2.6.27-11-generic from Intrepid it works fine.

Cheers,
Martin

Steve Beattie (sbeattie)
tags: added: jaunty regression-release
removed: regression-potential
Revision history for this message
Anton Gladky (gladky-anton) wrote :

Same problem Dell Inspiron 1501 (usb external drive does not detect during booting). Intrepid works fine.

Revision history for this message
Manoj Iyer (manjo) wrote :

can you please post the output of lspci -vvnn ?

Revision history for this message
dannyp32 (dannyp32) wrote :

hello i am new to linux and i want to try out ubuntu but i dont want my changes to be erased every time i reboot

i did a persistent install on a 2 gb usb using the tool in the live cd
i have already checked my live cd for error and it says that there are no errors

when the usb persistent install tool finished i rebooted using the usb ( the live cd was no longer inside)
the ubuntu menu that says
"try without any changes to your computer
install ubuntu
check for defects" (something like that)
this menu comes up fine

but the problem starts when i choose try without any changes to your computer
after a little while of loading the screen turns black and i get exactly this:

[ 2.572013] ata3: softreset failed (device not ready)
[ 3.408016] ata4: softreset failed (device not ready)

modprobe: could not load /lib/modules/2.6.28-11-generic/
modules.dep: no such fie or directory

Loading please wait...

Busybox v1.10.2 (Ubuntu 1:1.10.2-2ubuntu7) built-in
shell (ash)

enter 'help' for a list of built in commands

(initramfs)_
---------------------------------------------------------------------------------
i am pretty sure the problem is not my usb drive because i was able to install ubuntu 8.10 and use it by doing the same method
before i installed i tried formatting my usb drive to fat32 and fat
please help me out i really want this work because i love ubuntu 9.04 but i cant install it on my computer due to other issues
i forgot to mention i have tried reformatting it and installin it again with the same cd but i got the same problem
i also used the method in pendrivelinux.com but i got an error aswell ( i dont remember if it was exactly the same but i think it was)
does it matter if the cd is amd64 or i386 because mine is amd64 and my computer has a amd athlon x 2 5200 processor so i know it supports it
thanks

i tried doing a full installation to an 8 gb usb but i had the same problem so it is not the casper loop file

computer specs:
amd athlon x 2 5200
4 gb ram
160 gb hard drive
gigabyte motherboard http://www.newegg.com/Product/Product.aspx?Item=N82E16813128342

Revision history for this message
aleg (alwin-vanegmond-samuel) wrote :

My output created by lspci -vvnn on the failing kernel 2.6.28-11-server is attached

Revision history for this message
exactt (giesbert) wrote :

My output created by lspci -vvnn

Revision history for this message
Stefan Bader (smb) wrote :

I just uploaded kernel 2.6.28-12.43 to proposed. As this kernel includes some changes that affect the access of usb storage devices at boot, could someone affected try to upgrade the kernel of the usb installation with the one from proposed and let us know about the outcome? Thanks.

Revision history for this message
aleg (alwin-vanegmond-samuel) wrote :

Hi Stefan

I just tried your new kernel and it worked for me.
The USB-stick is found and my LUKS-key also and all encrypted disks are unlocked.

"uname -a
Linux ubusrv 2.6.28-12-server #43-Ubuntu SMP Fri May 1 20:28:32 UTC 2009 i686 GNU/Linux"

So thank you for this.

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dannyp32 (dannyp32) wrote :

is there any way to use this kernel without having a full installation on my computer

i really want to use it

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Daniel (daniel-jacobs) wrote :

@dannyp32:
Did you try unplugging and then replugging the usb-device as described in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/350946/comments/15
This should work. It's not a real solution, but you are able to try Ubuntu this way.

@aleg:
Output of lspci -vvnn is attached.

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aleg (alwin-vanegmond-samuel) wrote :

@dannyp32

I'm only familiar with the commandline which I use on my server installs.

First you need to add the jaunty proposal repository to your /etc/apt/sources.list and do an update of your cache.
You can then search your cache for available images using "sudo apt-cache search linux-image-2.6.28-12".

Next "sudo apt-get install linux-image-2.6.28-12-xxxxx" (where xxxxx = server or general or any of the other types) will install a new kernel image and add it to your grub-menu where you can select it during startup.

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dannyp32 (dannyp32) wrote :

@daniel: yes i tried unplugging and replugging several times but it never worked for me
i tried doing it in different periods but it didnt work

@ aleg: sorry but its still not clear to me where to insert these commands
do i do them when i get the black screen with the error message or using a live cd?
(i am not experienced so please help make it easy for me)

this is just a general question

i have already reformatted my usb device many times because the usb install was not successful so will that be bad to my usb flash drive? (about 10 times maybe a little more)

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aleg (alwin-vanegmond-samuel) wrote :

@dannyp32
I'm sorry Danny, but my comments are of no use to you. I thought you already had a functional ubuntu installation running and were having trouble after the upgrade.
So I'm afraid you have to wait until a new installer becomes available or otherwise revert to 8.10 Intrepid first and do an upgrade from there and making sure you keep a working old kernel and install this new kernel beside the old one.

I'm only a little bit familiar with server commandlines and no expert on Linux at all, so please search the forum and documents section for information on other type of installs.

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Daniel (daniel-jacobs) wrote :

@Stefan Bader:
I don't know how to change the kernel the live usb-stick boots from. I can't find anything about that on the net, sorry.
If you know how do to this, let me know and I'll try if the bug is fixed in kernel 2.6.28-12.43.
Thus I can't confirmed that the bug is fixed in kernel 2.6.28-12.43, yet.

Today I noticed that my installed version of Jaunty did not mount an usb-stick, which is plugged in before turning on the computer. I believe this is due to the same issue.
With the kernel from proposed the usb-stick is mounted correctly! Therefore the bug seems to be fixed in the new kernel.

Thanks for your effort so far.

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dannyp32 (dannyp32) wrote :

Is it possible to use this kernel on a virtual machine and then install ubuntu to the usb with the new kernel?
i have ubuntu 9.04 installed on virtualbox and the host operating system is windows 7 beta rc

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Daniel (daniel-jacobs) wrote :

The kernel 2.6.28-12.43 from proposed fixes this bug!

Thank you Stefan Bader!

To create the live cd image having the new kernel installed, I used uck from my installed system.
And this boots up properly, from my usb-stick.

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Stefan Bader (smb) wrote :

I am marking this as a duplicate of bug #364538 as both are caused by the same problem. One (manual) work-around for me was to "modprobe usb-storage" on the initrd shell when the boot fails. But this should not be needed anymore with the latest kernel. I hopefully gets to updates soon.

Changed in linux (Ubuntu Jaunty):
status: Triaged → Fix Committed
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Robin.He (hechu) wrote :

I got the same problem on my DELL 1501 laptop computer.
and solved the this issue by the method mentioned above:

1 ) I changed the kernel boot options by removing "quiet splash" and adding "debug break=mount".

2) Once the busy box prompt appeared, unplugged the USB drive.

3) I then plugged the USB drive back in, and it was recognized. then exit the busybox.

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