[NEC Computers International POWERMATE VL350] suspend/resume failure

[Steve Holmes]

Failure on first test in checkbox test for suspend and resume in 9.04 Beta.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
CurrentDmesg:
 [ 50.164428] r8169: eth1: link up
 [ 60.580029] eth1: no IPv6 routers present
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: NEC Computers International POWERMATE VL350
Package: linux-image-2.6.28-11-generic 2.6.28-11.37
ProcAttrCurrent: unconfined
ProcCmdLine: root=UUID=9e39c1f0-13a6-44a4-a1ac-8b37a20b2df1 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-11.37-generic
SourcePackage: linux
Tags: resume suspend
Title: [NEC Computers International POWERMATE VL350] suspend/resume failure
UserGroups:

[^_Pepe_^ (jose-angel-fernandez-freire)]

This bug was reported a while ago and there hasn't been any activity in
it recently. We were wondering if this is still an issue? Can you try
with the latest Karmic 9.10 release of Ubuntu? ISO CD images are
available from http://cdimage.ubuntu.com/releases/ .

If the issue remains, could you run the following command from a
Terminal (Applications->Accessories->Terminal) while running Karmic. It
will automatically gather and attach updated debug information to this
report.

apport-collect -p linux 349533

Thanks in advance

[Steve Holmes (bouncysteve)]

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: IXP [ATI IXP], device 0: ATI IXP AC97 [ATI IXP AC97]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bouncysteve 1893 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 1 with ALC655 at 0xff6ff400, irq 17'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 41
   Simple ctrls : 26
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=b126e7f3-4934-416d-b551-52261ef5f572
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
Lsusb:
 Bus 002 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: NEC Computers International POWERMATE VL350
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-16-generic root=UUID=fa46724a-fcdb-407b-babd-167d3612f35c ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-16-generic N/A
 linux-firmware 1.25
RfKill:

Uname: Linux 2.6.31-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/11/2005
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080012
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7168
dmi.board.vendor: NEC COMPUTERS INTERNATIONAL
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080012:bd08/11/2005:svnNECComputersInternational:pnPOWERMATEVL350:pvrND991799201:rvnNECCOMPUTERSINTERNATIONAL:rnMS-7168:rvr1.0:cvn:ct3:cvr:
dmi.product.name: POWERMATE VL350
dmi.product.version: ND991799201
dmi.sys.vendor: NEC Computers International

[^_Pepe_^ (jose-angel-fernandez-freire)]

Hi Steve,

Thanks for your logs.

Please, can you test with 2.6.32 kernel, locatet on http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.32/?

Thanks in advance

[Steve Holmes (bouncysteve)]

Machine still hangs on restart (no graphics). Do you want another set of logs against the new kernel?

[^_Pepe_^ (jose-angel-fernandez-freire)]

Yes, please. It will be needed to fix the bug.

[Steve Holmes (bouncysteve)]

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: IXP [ATI IXP], device 0: ATI IXP AC97 [ATI IXP AC97]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bouncysteve 1790 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 1 with ALC655 at 0xff6ff400, irq 17'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 41
   Simple ctrls : 26
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=b126e7f3-4934-416d-b551-52261ef5f572
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: NEC Computers International POWERMATE VL350
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-020632-generic root=UUID=fa46724a-fcdb-407b-babd-167d3612f35c ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_GB.UTF-8
RfKill:

Uname: Linux 2.6.32-020632-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/11/2005
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080012
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7168
dmi.board.vendor: NEC COMPUTERS INTERNATIONAL
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080012:bd08/11/2005:svnNECComputersInternational:pnPOWERMATEVL350:pvrND991799201:rvnNECCOMPUTERSINTERNATIONAL:rnMS-7168:rvr1.0:cvn:ct3:cvr:
dmi.product.name: POWERMATE VL350
dmi.product.version: ND991799201
dmi.sys.vendor: NEC Computers International

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.