[TOSHIBA Satellite A200] suspend/resume failure

[Benjamin Humphrey]

Description: Ubuntu jaunty 64 bit
Release: 9.04

EDIT: Seems the problem only occurs when the open source radeon drivers are used. I had been using the Catalyst 9.4 drivers for the last few months with no issues, but now I have switched to the open source drivers to fix some other issues I had.

Upon suspend, the sleep light will "snooze" and the computer will properly suspend, but when resume is attempted, the screen will not turn on again and there is no HDD access. I think it's definitely a problem with the graphics card drivers, as I think it might be resuming but just not turning on the screen.

EDIT #2: I'm going to report a new bug, as this one pertains to older images and an alpha release.

NEW BUG REPORT: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/438470

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The computer ran out of battery and went into suspend mode. Plugged into AC and then tried to resume and the computer started up and accessed the drives but the monitor remained blank.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: amd64
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
MachineType: TOSHIBA Satellite A200
Package: linux-image-2.6.28-9-generic 2.6.28-9.31
ProcAttrCurrent: unconfined
ProcCmdLine: root=UUID=52EA9296EA9275C7 loop=/hostname/disks/root.disk ro ROOTFLAGS=syncio quiet splash vga=791
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-9.31-generic
SourcePackage: linux
StressLog: Error: [Errno 2] No such file or directory: '/var/lib/pm-utils/stress.log'
Tags: resume suspend
Title: [TOSHIBA Satellite A200] suspend/resume failure
UserGroups:

[Stevi (stevi)]

Same here with Toshiba Satellite Pro A100. Resume doesn't work.

I'm also using jaunty (ati graphic card with default jaunty driver). A few weeks ago it worked with jaunty. At the moment it doesn't.

[Stevi (stevi)]

It's working again. Something in todays updates fixed it for me :)

[Nikos Efthimiou (nikos-efthimiou)]

mine A200 doesn't work :((

[Stevi (stevi)]

Mmmh, strange. It worked three days ago but today resume didn't work. I attached the crash report. Btw I'm using the 32bit jaunty.

[Julian Zeidler (julian-zeidlers)]

Also having problems with an A100, might be due to the fact that i boot from usb hdd.

[Leann Ogasawara (leannogasawara)]

Hi Benjamin,

This may be related to the fact that the battery ran out. Can you comment when the battery is charged does suspend/resume work? Similarly when plugged into AC is it successful? https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume also contains some general information that may be interesting. Thanks.

[Andreas Modinos (blueturtl)]

Confirmed bug on Jaunty beta with today's updates.

[Leann Ogasawara (leannogasawara)]

@Andreas, assuming you have the same hardware are the original bug reporter Benjamin, can you run the following command to automatically gather and attach debug information. Otherwise you should open a new bug report. Thanks.

apport-collect -p linux-image-2.6.28-11-generic 343318

[Leann Ogasawara (leannogasawara)]

Having not heard back from Benjamin the original bug reporter I'm closing this bug. If anyone else is still experiencing issue against the latest Karmic 9.10 Alpha release please file a new bug. Thanks.

http://cdimage.ubuntu.com/releases/karmic/

[Nikos Efthimiou (nikos-efthimiou)]

I experience the exact same problem. But only when I activate the desktop effects I have tried many times to fix the problem - but no luck..

Has anybody find any solution?

[Benjamin Humphrey (humphreybc)]

Problem was fixed for a few months while I used the Catalyst closed-source drivers, but now I have switched to the open-source radeon driver and the bug is back.

[Benjamin Humphrey (humphreybc)]

New bug report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/438470

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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