Comment 2 for bug 340889

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YoBoY (yoboy-leguesh) wrote : Re: I am new to Linux and can't get my Logitech Quickcam to work. Do you have any suggestions? I get this error message when I open Ekiga to test my camera: "Error while opening video device /dev/video0 There was an error while opening the device. Please check your permissions and make sure that the appropriate driver is loaded." I have used Synaptic Package Manager to install qc-usb-source, but that hasn't enabled my Logitech Quickcam. Thanks!

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

You can also give us the exact model of your webcam.

One more thing, the qc-usb-source is a package who give the source code of the module and need to be compiled (it's a bit difficult), it's dedicated to Logitech's QuickCam Express webcam and similar webcams.