[TOSHIBA Satellite L300] suspend/resume failure

[Willem Kan]

Toshiba L300 just hangs on resume, giving a blinking cursor.

** Workaround **
rmmod rtl8187

When I do that, laptop suspends fine. To also be able to get correctly out of suspend, I have to do

pm-suspend --quirk-s3-mode --quirk-vbe-post

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.5
MachineType: TOSHIBA Satellite L300
Package: linux-image-2.6.28-8-generic 2.6.28-8.26
ProcAttrCurrent: unconfined
ProcCmdLine: User Name=UUID=b996cc9b-50d9-42d1-93b7-06a0ecf2946e ro quiet splash acpi_osi="Linux"
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-8.26-generic
SourcePackage: linux
StressLog: Error: [Errno 2] No such file or directory: '/var/lib/pm-utils/stress.log'
Tags: resume suspend
Title: [TOSHIBA Satellite L300] suspend/resume failure
UserGroups:

[stephen schwetz (stephen-schwetz)]

I can confirm that this also occurs on 64bit release of the same kernel

[Leann Ogasawara (leannogasawara)]

*This is an automated response*

Could you please take a look the triage and debugging guide at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume, specifically the Information Gathering section. Please provide any answers to the additional questions outlined there. Thanks.

[Alfonso Cepeda (cepeda)]

Toshiba L300 just hangs on resume.

Did the machine break while going to sleep or waking up?
   I think it breaks while going to sleep because the screen light never switchs out (the screen blanks out but the light is
   always on)

Is it reproducible?
   It breaks every time I suspend, either with sudo pm-suspend or with /usr/share/checkbox/scripts/suspend_test

Did it work before?
   Sorry I can't know I have upgraded from 8.10 but I have never suspended before

Do you end up with flashing caps-lock or similar?
   No. Caps Lock key works, because when you press it (while "suspended") it switchs, but it doesn't flash.

I can't suspend from text mode because I have lost VT1-7 while upgrading (i mean, they are, but screen shows nothing, I can login and execute commands but I can't see the output), when I recover them I'll see if it also happends in text mode.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
Date: Sat Mar 28 15:07:53 2009
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
Package: linux-image-2.6.28-11-generic
ProcAttrCurrent: unconfined
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron: PATH=(custom, no user)

[Attila Hammer (hammera)]

I confirm this problem with clean Installed Jaunty Beta (vmlinuz-2.6.28-11-generic kernel).
I have got a similar Toshiba Satellite L300 notebook.
See my bugreport with https://bugs.launchpad.net/bugs/349641, but I think my bugreport is a duplicated report.

Attila

[Frank (godfrank)]

Hangs on resume on 64bits, and I do not see a blinking cursor at all.

Linux LAPTOP 2.6.28-11-generic #38-Ubuntu SMP Fri Mar 27 10:01:17 UTC 2009 x86_64 GNU/Linux

[Leann Ogasawara (leannogasawara)]

This looks like it might be a duplicate of bug 324808. Can anyone confirm the comment posted there: https://bugs.edge.launchpad.net/ubuntu/+bug/324808/comments/21 . Thanks.

[Willem Kan (wrkan-deactivatedaccount)]

What helps with my Toshiba L300 and which may give a clue, is to rmmod (remove) the driver for my network card RTL8187.

so: rmmod rtl8187

When I do that, laptop suspends fine. To also be able to get correctly out of suspend, I have to do

pm-suspend --quirk-s3-mode --quirk-vbe-post

That does the trick. However I don't know how to get this done properly automatically when clicking "suspend" in gnome.

[chemamartin (chemamartin)]

Confirmed that by removing the module rtl8187 computer go to sleep, but then does not recover from it.

[tonycore (tonycore)]

Confirmed for an L305 under 32bit 9.04

[Brian Marshall (bmars)]

On a Satellite L305, I can fix suspend by adding

        <match key="system.hardware.product" contains_outof="L305">
          <merge key="power_management.quirk.vbe_post" type="bool">true</merge>
          <merge key="power_management.quirk.s3_bios" type="bool">false</merge>
        </match>

to /usr/share/hal/fdi/information/10freedesktop/20-video-quirk-pm-toshiba.fdi. Suspend worked without any configuration in 8.10.

[Brian O'Keefe (okeefe)]

The fix works on my L305 just as posted. Thanks!!

[Adrian Nye (adrian-nye)]

Worked for me too on L305-S5921. However, the fix must be placed *after* the existing <match> for "L30". I missed that the first time since there is not existing line for "L305" which is what I have.

Even suspends when I close the cover. Finally it's usable! A laptop without suspend is like cereal without milk!

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Triaged a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]