Plugging in Sony Ericsson W350i walkman phone causes kernel oops and kills usb

[Simon Booth]

I've just bought a Sony Ericsson W350i mobile phone / mp3 player.

When I plug it in, I'm briefly asked to configure the phone as a new wireless broadband modem, but the dialog goes away almost immediately. After that, no USB devices work, and lsusb just hangs.

Looking in the output of dmesg, there's a kernel oops just after the phone is plugged in.

[Simon Booth (sgb-ubuntu)]

Could this be related to this kernel bug: http://bugzilla.kernel.org/show_bug.cgi?id=12332 ?

[Johnathon (kirrus)]

I think it probably is related. Linking to upstream bug report.

[nicklondon28 (nicklondon28)]

I have the same problem on Jaunty, but it is OK if you put the phone in file transfer mode when rebooting; I have to do this each time I want to access the phone...

[Maxime (maxime-etienne-gmx)]

Unfortunately I got the same problem! Ubuntu 8.04 is all right in that matter but then I cannot use the phone for Internet connection, only thus as usb disc. Ubuntu 8.10 same problem, I am afraid.
For this reason I switched back to Fedora 10. Although Fedora 10 too seems to have a kernel failure the system however does not hang. And Fedora 10 got also automatic wireless broadband connection.
I love to use Mark Shuttleworth's system though I do not at the moment. Great guy!

[John Peach (john-launchpad)]

The same problem here; I plug in the phone and get the OOPS. Red Hat appear to have fixed it:
https://bugzilla.redhat.com/show_bug.cgi?id=481741

[Andy Whitcroft (apw)]

Ok it looks very much like RedHat applied the commit below and the issue was resolved:

  commit e13c594f3a1fc2c78e7a20d1a07974f71e4b448f
  Author: Oliver Neukum <email address hidden>
  Date: Sat Apr 4 09:25:15 2009 +0200

    USB: fix oops in cdc-wdm in case of malformed descriptors

    cdc-wdm needs to ignore extremely malformed descriptors.

    Signed-off-by: Oliver Neukum <email address hidden>
    Cc: stable <email address hidden>
    Signed-off-by: Greg Kroah-Hartman <email address hidden>

This commit is already applied to the Jaunty kernel in 2.6.28-13.44, which should be in -updates now. Could you confirm whether this issue is still present there.

[Flups Baumann (flups)]

i just installed the latest jaunty kernel, but the problem still extist ;-(

[Maxime (maxime-etienne-gmx)]

I use Fedora 10 and the problem is to my knowledge solved, with Fedora
thus.

Regards.

On Sun, 2009-07-05 at 09:11 +0000, Flups Baumann wrote:
> i just installed the latest jaunty kernel, but the problem still extist
> ;-(
>

[Tomas Gustavsson (tomplast)]

My mother had this problem until today when I installed kernel version 2.6.28-14.46, from jaunty-proposed. I have tried it 2-3 times and it works flawless! No kernel oops here anymore :).

[Vasyl Stashuk (vasyl-stashuk)]

Problem persists in latest Ubuntu Jaunty kernel.
$ uname -a
Linux vasyas-laptop 2.6.28-14-generic #47-Ubuntu SMP Sat Jul 25 00:28:35 UTC 2009 i686 GNU/Linux

Also see attached dmesg log.

[Vasyl Stashuk (vasyl-stashuk)]

Problem disappeared in 2.6.28-15-generic #49

[Johnathon (kirrus)]

Hello All,

Can you please try testing with the #49 kernel version in Jaunty?

Kind regards,

Johnathon

[Flups Baumann (flups)]

The problem disapeared with the latest Jaunty kernel, but it still persists in Intrepid Ibex.

Regards,
Florian

[vin (vinifera)]

The Problem is still in karmic koala

see my dmesg output - if you need any further information let me know.

[ 2217.390036] usb 4-1: new full speed USB device using uhci_hcd and address 2
[ 2217.613223] usb 4-1: configuration #2 chosen from 1 choice
[ 2217.669392] cdc_acm 4-1:2.1: ttyACM0: USB ACM device
[ 2217.673220] usbcore: registered new interface driver cdc_acm
[ 2217.673228] cdc_acm: v0.26:USB Abstract Control Model driver for USB modems and ISDN adapters
[ 2217.674086] cdc_wdm: probe of 4-1:2.5 failed with error -22
[ 2217.674121] usbcore: registered new interface driver cdc_wdm

[Eugene Zakharov (ze0)]

I confirm the existence of the problem in karmic koala.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.