[intrepid/jaunty] wireless keeps dropping out when using high bandwidth on atheros 5007

Bug #315438 reported by xteejx
30
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Medium
Unassigned

Bug Description

Using Atheros 5007 internal wireless card on HP/Compaq Presario CQ50-110EM
Network connection keeps dropping out, although the status in the Gnome panel does not change. This only _seems_ to happen during high bandwidth usage. I haven't noticed it happening during normal usage unless its reconnecting and I'm not noticing it.

Attaching usual files as per Kernel Team policies.

Update: This is still a problem in the latest Jaunty daily (18th Jan)
con'td: Also a problem in Karmic, and now Lucid.

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: teej 1880 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
   Mixer name : 'Nvidia MCP78 HDMI'
   Components : 'HDA:14f15051,103c360a,00100000 HDA:10de0002,10de0101,00100000'
   Controls : 18
   Simple ctrls : 8
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=c95d4670-ef52-455d-ad0f-baf9cdb5911d
MachineType: Hewlett-Packard Compaq Presario CQ50 Notebook PC
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: root=UUID=9edd5b20-1528-4154-9780-d4cdf401ad41 ro quiet splash
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-10.14-generic
Regression: No
RelatedPackageVersions: linux-firmware 1.28
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing
TestedUpstream: No
Uname: Linux 2.6.32-10-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/23/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.3E
dmi.board.name: 360A
dmi.board.vendor: Wistron
dmi.board.version: 08.60
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.3E:bd06/23/2009:svnHewlett-Packard:pnCompaqPresarioCQ50NotebookPC:pvrF.3E:rvnWistron:rn360A:rvr08.60:cvnWistron:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ50 Notebook PC
dmi.product.version: F.3E
dmi.sys.vendor: Hewlett-Packard

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xteejx (xteejx) wrote :
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xteejx (xteejx) wrote :
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xteejx (xteejx) wrote :
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xteejx (xteejx) wrote :
xteejx (xteejx)
description: updated
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Ric Flomag (ricflomag) wrote :

Confirmed here on Acer 4520:
07:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter [168c:001c] (rev 01)

Works fine under intrepid using madwifi-hal-0.10.5.6 from source.

Changed in linux:
status: New → Confirmed
Revision history for this message
xteejx (xteejx) wrote :

Using ath5k as the default Ubuntu driver, still a problem in Jaunty alpha, 11th March 2009, all updates.

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razor7 (ghiamar) wrote :

Hello..installed rsync ubuntu 9.04 image synced on 4/1/2009 and the atheros 5007eg wireless card of my acer aspire 4520 was detected ok, but after installing and rebooting because of envyng nvidia installation, the wireless card was not detected anymore!

Be advised!

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samuli64 (samuli64) wrote :

I have this issue on a brand new Acer Aspire 5536 using 9.04 with all updates as of 17-may-2009. The issue only seems to occur when there is significant traffic such as downloading updates or transferring files from the network. the card is reported as an Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01).

Output of 'sudo lshw -C net':

  *-network
       description: Wireless interface
       product: AR928X Wireless Network Adapter (PCI-Express)
       vendor: Atheros Communications Inc.
       physical id: 0
       bus info: pci@0000:06:00.0
       logical name: wmaster0
       version: 01
       serial: 00:24:2c:33:25:de
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list logical ethernet physical wireless
       configuration: broadcast=yes driver=ath9k ip=192.168.1.156 latency=0 module=ath9k multicast=yes wireless=IEEE 802.11bgn

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Keng-Yu Lin (lexical) wrote :

Can you please try installing the linux-backports-modules-jaunty package. The linux-backports-modules-jaunty package contains and updated compat-wireless stack which may help. Be sure to reboot after installing this package in order to test. Please let us know your results.

If the issue remains even after installing and testing linux-backports-modules-jaunty, could you then please try the latest upstream compat-wireless stack. See http://wireless.kernel.org/en/users/Download for more info. If the issue exists upstream, we'll want to work with the upstream developers to try to get this resolved. Also, after confirming the issue remains with the latest upstream compat-wireless stack, be sure to also run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux-image-2.6.28-11-generic <bug #>

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: compat-wireless needs-kernel-logs
Revision history for this message
xteejx (xteejx) wrote : apport-collect data

Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
Uname: Linux 2.6.28-15-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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xteejx (xteejx) wrote :

Still a problem in Jaunty kernel 2.6.28-15.

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xteejx (xteejx) wrote :

STILL a problem in Karmic beta. Any chance someone can look into this please?

xteejx (xteejx)
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
xteejx (xteejx) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
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xteejx (xteejx) wrote : AplayDevices.txt

apport information

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xteejx (xteejx) wrote : BootDmesg.txt

apport information

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xteejx (xteejx) wrote : CRDA.txt

apport information

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xteejx (xteejx) wrote : Card0.Amixer.values.txt

apport information

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xteejx (xteejx) wrote : Card0.Codecs.codec.0.txt

apport information

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xteejx (xteejx) wrote : Card0.Codecs.codec.3.txt

apport information

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xteejx (xteejx) wrote : CurrentDmesg.txt

apport information

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xteejx (xteejx) wrote : IwConfig.txt

apport information

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xteejx (xteejx) wrote : Lspci.txt

apport information

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xteejx (xteejx) wrote : Lsusb.txt

apport information

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xteejx (xteejx) wrote : PciMultimedia.txt

apport information

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xteejx (xteejx) wrote : ProcCpuinfo.txt

apport information

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xteejx (xteejx) wrote : ProcInterrupts.txt

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xteejx (xteejx) wrote : ProcModules.txt

apport information

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xteejx (xteejx) wrote : UdevDb.txt

apport information

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xteejx (xteejx) wrote : UdevLog.txt

apport information

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xteejx (xteejx) wrote : WifiSyslog.txt

apport information

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xteejx (xteejx) wrote : WpaSupplicantLog.txt

apport information

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xteejx (xteejx) wrote :

Still a problem in Lucid, changing bug report to state this.

tags: added: karmic lucid
removed: needs-kernel-logs
description: updated
Changed in linux (Ubuntu):
importance: Undecided → Medium
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