Maxtor DiamondMax 10 model 6L200R0 PATA 133 HDD, 3.5 Series external HDD not detected by Ubuntu.
Bug #310034 reported by
Nate
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
The drive works in Windows and Mac OS, and on multiple computers including the Windows partition of the one I have Ubuntu installed on. I tried manually mounting and force mounting through the terminal to no avail. It was safely removed from Windows, so that isn't the problem. There's a full chronology of things I've done at the Ubuntu forums here:
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Thank you for submitting this bug and taking the time to help make Ubuntu better. Please assist us in gathering information about this bug by performing the following steps:
1) Unplug the problematic device from the USB port, and restart your computer. udevadm_ monitor- e.log" dmesg.log" VersionInfo. log" VersionInfo. log" lsusb-v. log" lspci-vvnn. log" monitor- e.log
2) Login to Ubuntu, and wait until all startup processes have completed (usually less than a minute, but more if you have a lot of programs scheduled to run on startup) A good indication this process is complete is that CPU is idling without significant (20%+ load)
3) Start a terminal, and run the following command:
"sudo udevadm monitor --e >> ~/Desktop/
Leave this terminal running, as it is logging some stuff for us.
4) Make sure the hard drive is powered, then plug it back into your USB port.
5) Immediately start a NEW instance of the terminal, and enter the following commands, one at a time:
"cp /var/log/dmesg ~/Desktop/
"cp /var/log/kern.log ~/Desktop/kern.log"
"uname - a >> ~/Desktop/
"lsb_release -a >> ~/Desktop/
"lsusb -v > ~/Desktop/
"lspci -vvnn > ~/Desktop/
6) Close the terminal you just entered these commands into.
7) Stop udevadm by selecting the first terminal and holding "ctrl+c". You can now close this terminal.
8) Attach the following text files to this bug report as separate attachments (they are all on the desktop). Please don't compress them into a single file, as it makes them very difficult to triage from launchpad:
VersionInfo.log
dmesg.log
kern.log
lspci-vvnn.log
lsusb-v.log
udevadm_
8) You can go ahead and delete the logs after you have uploaded them all to launchpad.
Thanks in advance! After this, our developers should have enough information to properly diagnose your problem.