20549 Sound is gone on resume from suspend

[v17al]

Exact same problem for 2.6.27-9-generic an IBM T30 Thinkpad and an Acer AspireOne.

 /*This is using 2.6.27-7-generic, and I had the same problem in Hardy which is the only other version of ubuntu i've tried*/

My sound card is a Conexant cx20459(venice), or Intel 82801GB (ICH7 Family) HDA Audio. My laptop is a P105-s9337.
Everything runs perfectly until I suspend and then resume, which causes my sound to disappear. At first I thought that the sound was gone, but one day I turned the Master volume and PCM to 100% and put my ear on the speaker while playing music and I could just barely hear the music playing. I cannot hear anything when my ear is not physical on the speaker.
alsa force-reload, /etc/init.d/alsa-utils (stop|start|restart), CTRL+ALT+F6 then CTRL+ALT+F7 are some of the methods that do not work. Any help would be greatly appreciated. Thanks

I would also like to point out that this can be fixed by restarting or hibernating, until the next suspend.
Also, I added 'options snd-hda-intel model=laptop-micsense' to my /etc/modprobe.d/alsa-base file in order to fix the headphone problem.

I did a clean install of ubuntu 8.10 yesterday and this did not fix the sound

[v17al (mattdentremont)]

shoot i didnt mean to change that part

[Wolfgang Bein (wwbein)]

Exact same problem for 2.6.27-9-generic an IBM T30 Thinkpad and an Acer AspireOne.

[Leann Ogasawara (leannogasawara)]

Hi v17al,

Care to test the latest pre-release of Jaunty 9.04 (currently Alpha4) - http://cdimage.ubuntu.com/releases/jaunty/ . It contains an updated 2.6.28 based kernel. It would be good to know if this issue remains. You should be able to test suspend via a LiveCD. Please let us know your results. Thanks.

[v17al (mattdentremont)]

Hello Leann,

I tried out Jaunty and I wasn't able to resume from suspend. It suspends and then when I try to resume the fans and leds start up but not the screen.

[Daniel T Chen (crimsun)]

Can you reproduce either symptom (failure to resume/inaudible audio post-resume) using the vanilla kernel build at http://kernel.ubuntu.com/~apw/mainline/v2.6.29-rc5/ ?

[v17al (mattdentremont)]

The new kernel couldn't resume from suspend whatsoever.

On Tue, Feb 17, 2009 at 2:49 PM, Daniel T Chen <email address hidden> wrote:

> Can you reproduce either symptom (failure to resume/inaudible audio
> post-resume) using the vanilla kernel build at
> http://kernel.ubuntu.com/~apw/mainline/v2.6.29-rc5/ ?
>
> --
> 20549 Sound is gone on resume from suspend
> https://bugs.launchpad.net/bugs/300099
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” source package in Ubuntu: Incomplete
>
> Bug description:
> Exact same problem for 2.6.27-9-generic an IBM T30 Thinkpad and an Acer
> AspireOne.
>
> /*This is using 2.6.27-7-generic, and I had the same problem in Hardy
> which is the only other version of ubuntu i've tried*/
>
> My sound card is a Conexant cx20459(venice), or Intel 82801GB (ICH7 Family)
> HDA Audio. My laptop is a P105-s9337.
> Everything runs perfectly until I suspend and then resume, which causes my
> sound to disappear. At first I thought that the sound was gone, but one day
> I turned the Master volume and PCM to 100% and put my ear on the speaker
> while playing music and I could just barely hear the music playing. I cannot
> hear anything when my ear is not physical on the speaker.
> alsa force-reload, /etc/init.d/alsa-utils (stop|start|restart), CTRL+ALT+F6
> then CTRL+ALT+F7 are some of the methods that do not work. Any help would be
> greatly appreciated. Thanks
>
> I would also like to point out that this can be fixed by restarting or
> hibernating, until the next suspend.
> Also, I added 'options snd-hda-intel model=laptop-micsense' to my
> /etc/modprobe.d/alsa-base file in order to fix the headphone problem.
>
> I did a clean install of ubuntu 8.10 yesterday and this did not fix the
> sound
>

[v17al (mattdentremont)]

Hey, I am currently using Jaunty and it's still the same. I never got to trying out the vanilla kernel, was busy with school and never got to it. I've been looking for solutions (again) and I cannot seem to find anything new, I'm guessing most users have just done like me and gotten used to restarting instead of sleeping their laptops. Anyways if anyone has anything new to suggest that would be awesome!

Thanks,

Matt

[v17al (mattdentremont)]

Oh shoot I forgot, I did try vanilla and resume was non-functional.

[Leann Ogasawara (leannogasawara)]

Just want to try to keep this report up to date. Care to test and confirm this issue remains with the latest development release of Ubuntu (ie Karmic). ISO CD images are available from http://cdimage.ubuntu.com/releases/ . You should be able to test suspend using a LiveCD if you didn't want to install/upgrade just yet. Please let us know your results. Thanks.

[nakakimi (middleville1)]

I have a similar problem with thinkpad R32. Hibernate and resume cause my sound to disappear.

[Ralf-Peter (ralfpeter-rohbeck)]

Same here. Dell Precision M4400, clean 9.10 x86_64 Desktop install and updated. Sound works after a fresh boot and is gone after hibernation. /etc/init.d/pulseaudio restart doesn't fix it. Check out the complaints about ALSA in the logs below.

Linux rrohbeck-nb 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux

lspci:
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
        Subsystem: Dell Device 0250
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 21
        Region 0: Memory at f6fdc000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [50] Power Management version 2
                Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
                Address: 0000000000000000 Data: 0000
        Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
                DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
                        ExtTag- RBE- FLReset+
                DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
                        RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
                        MaxPayload 128 bytes, MaxReadReq 128 bytes
                DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
                LnkCap: Port #0, Speed unknown, Width x0, ASPM unknown, Latency L0 <64ns, L1 <1us
                        ClockPM- Suprise- LLActRep- BwNot-
                LnkCtl: ASPM Disabled; Disabled- Retrain- CommClk-
                        ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
                LnkSta: Speed unknown, Width x0, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
        Capabilities: [100] Virtual Channel <?>
        Capabilities: [130] Root Complex Link <?>
        Kernel driver in use: HDA Intel
        Kernel modules: snd-hda-intel

root@rrohbeck-nb:~# fgrep -i audio /var/log/*
/var/log/dpkg.log:2009-10-27 17:59:30 install libaudiofile0 <none> 0.2.6-7ubuntu2
/var/log/dpkg.log:2009-10-27 17:59:30 status half-installed libaudiofile0 0.2.6-7ubuntu2
/var/log/dpkg.log:2009-10-27 17:59:30 status unpacked libaudiofile0 0.2.6-7ubuntu2
/var/log/dpkg.log:2009-10-27 17:59:30 status unpacked libaudiofile0 0.2.6-7ubuntu2
/var/log/dpkg.log:2009-10-27 18:03:19 install libportaudio2 <none> 19+svn20090620-0ubuntu1
/var/log/dpkg.log:2009-10-27 18:03:19 status half-installed libportaudio2 19+svn20090620-0ubuntu1
/var/log/dpkg.log:2009-10-27 18:03:19 status unpacked libportaudio2 19+svn20090620-0ubuntu1
/var/log/dpkg.log:2009-10-27 18:03:19 status unpacked libportaudio2 19+svn20090620-0ubuntu1
/var/log/dpkg.log:2009-10-27 18:04:24 install gstreamer0.10-pulseaudio <none> 0.10.16-1ubuntu3
/var/log/dpkg.log:2009-10-27 18:04:24 status half-instal...

[Ralf-Peter (ralfpeter-rohbeck)]

Works now after I upgraded to 2.6.31-15, after suspend as well as hibernation :)

[Chris (bridgeriver)]

That's strange: I think it was that same kernel that *caused* the problem on my ASUS EEE 900A.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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