No Sound with VIA 8237 (snd-via82xx) using pulseaudio

[itsme]

My system is Ubuntu 8.10 with kernel 2.6.27-7-generic. Since I installed Ubuntu 8.10 sound is not working. My Chipset is VIA 8237 and the correct module is loaded (snd-via82xx). I even reinstalled the module and killed the pulseaudio process.
I also tried every step on the following website:
http://ubuntuforums.org/showthread.php?t=205449
Nothing mentioned above worked to fix the problem.

Thanks for help.

Kind regards

Konstantin Wolff

[Arnaud Soyez (weboide)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Can you post (as a file attachement to this bug) the output of each following command:

cat /proc/asound/cards

lspci

aplay -l

[Vladimir Hidalgo (vlad88sv)]

I can confirm this for a Biostar U8668-D on Ubuntu 8.10.

Same V8237 audio chipset. No sound at all. I can't say if it worked in other Ubuntu version.

[Tayroni Alves (tay-fisica)]

For me too. I have the same V8237 chipset

[kernel-janitor (kernel-janitor)]

Hi itsme,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 297744

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[py06jab (py06jab)]

Architecture: i386
Dependencies:

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: ath_hal
Package: linux None [modified: /var/lib/dpkg/info/linux.list]
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
Uname: Linux 2.6.28-16-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video

[Bas (stokey)]

I had the same problem and solved it by adding the following line in my /etc/modules.conf:

options snd-via82xx dxs_support=2

Then, of course, `modprobe -r snd-via82xx` and `modprobe snd-via82xx` to reload module

[jay armstrong (jayarmstrong)]

I've had the same issue going back to 8.10, though the versions have gotten better at detecting the hardware, just not producing any audio.

VIA 8237
xubuntu 9.10 karmic, ubuntu 9.04, xubuntu 8.10

apport-collect forthcoming ... then I'm going to try Bas' fix above.

[jay armstrong (jayarmstrong)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jay 2217 F.... xfce4-mixer-plu
                      jay 2253 F.... xfce4-volumed
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with ALC250 at 0x1000, irq 22'
   Mixer name : 'Realtek ALC250 rev 2'
   Components : 'AC97a:414c4752'
   Controls : 40
   Simple ctrls : 24
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=289eff07-29b9-4c1c-8a87-40ffdab35db7
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Gateway MX3210
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-14-generic root=/dev/mapper/lvm-root ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare
WifiSyslog:

dmi.bios.date: 01/06/2006
dmi.bios.vendor: Phoenix
dmi.bios.version: 73.03
dmi.board.vendor: Gateway
dmi.board.version: Rev1.73.03
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Gateway
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvr73.03:bd01/06/2006:svnGateway:pnMX3210:pvr73.03:rvnGateway:rn:rvrRev1.73.03:cvnGateway:ct8:cvrN/A:
dmi.product.name: MX3210
dmi.product.version: 73.03
dmi.sys.vendor: Gateway

[Bertrand (bertrandchauvin)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bertrand 1648 F.... pulseaudio
 /dev/snd/controlC2: bertrand 1648 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with AD1980 at 0xc800, irq 22'
   Mixer name : 'Analog Devices AD1980'
   Components : 'AC97a:41445370'
   Controls : 53
   Simple ctrls : 35
Card2.Amixer.info:
 Card hw:2 'Camera'/'Camera at usb-0000:00:10.4-4.1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:08f6'
   Controls : 3
   Simple ctrls : 2
CheckboxSubmission: aba02b0248313346725c977b5e3eaf00
CheckboxSystem: edda5d4f616ca792bf437989cb597002
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=e62f98a5-7989-4d30-a015-378af509443d
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-15-generic root=UUID=63ca5053-27f5-453c-a010-7c5a83118866 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=fr_FR.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-15-generic N/A
 linux-firmware 1.25
RfKill:

Uname: Linux 2.6.31-15-generic i686
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:1704): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1704): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1739): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1752): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
dmi.bios.date: 10/09/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1005.001
dmi.board.name: K8V-X
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 2.00
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1005.001:bd10/09/2004:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnK8V-X:rvrRev2.00:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

[DeadTOm (alleninmt)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: aseelye 1497 F.... knotify4
                      aseelye 1520 F.... pulseaudio
                      aseelye 1531 F.... kmix
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with ALC658D at 0xec00, irq 22'
   Mixer name : 'Realtek ALC658D'
   Components : 'AC97a:414c4781'
   Controls : 45
   Simple ctrls : 27
Card1.Amixer.info:
 Card hw:1 'UART'/'MPU-401 UART at 0x330, irq 10'
   Mixer name : ''
   Components : ''
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=48ee3023-4230-4bd4-8567-f53b3ed42ec3
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: VIA Technologies, Inc. KT880-8237
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-16-generic root=UUID=1d68684e-9381-40b0-8cdd-ada146db2a85 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 LANGUAGE=
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-16-generic N/A
 linux-firmware 1.25
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-16-generic i686
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (firefox:1535): GLib-WARNING **: g_set_prgname() called multiple times
 (polkit-gnome-authentication-agent-1:1541): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
dmi.bios.date: 10/01/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: KW7(VIA KT880-8237)
dmi.board.vendor: http://www.abit.com.tw/
dmi.board.version: 1.x
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd10/01/2004:svnVIATechnologies,Inc.:pnKT880-8237:pvr:rvnhttp//www.abit.com.tw/:rnKW7(VIAKT880-8237):rvr1.x:cvn:ct3:cvr:
dmi.product.name: KT880-8237
dmi.sys.vendor: VIA Technologies, Inc.

[migel628 (migel628-xsmail)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: turion64 1488 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with VIA1617A at 0xe500, irq 22'
   Mixer name : 'VIA Technologies VIA1617A'
   Components : 'AC97a:56494170'
   Controls : 55
   Simple ctrls : 35
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=8c3df66f-79f6-4f4a-871f-36b51b57e77c
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: MICRO-STAR INTERNATIONAL CO., LTD MS-7142
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=bced4ffd-3473-4841-8df4-06fb3e4e2b78 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:1531): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:1587): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1566): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
dmi.bios.date: 06/27/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7142
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 1.00
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/27/2006:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7142:pvr1.00:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7142:rvr1.00:cvn:ct3:cvr:
dmi.product.name: MS-7142
dmi.product.version: 1.00
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

[migel628 (migel628-xsmail)]

Seeing this on a MSI K8MM-V (MS-7142) w/ fresh install of Ubuntu 9.10 x64.

[Nick Jenkins (nickpj)]

I have an ASUS K8V-MX motherboard, which had never been used to play sounds previously (was previously a headless development box). Recently re-purposed it, and installed MythBuntu 10.04, and could not sound to work at all, using the onboard VIA 8237, with the snd_via82xx module (this was using ALSA though, not pulseaudio). Had tried everything in software (mixers, checked modules, etc), and had begun to conclude it was this bug. But after many hours finally saw this post: http://ubuntu-virginia.ubuntuforums.org/showthread.php?t=919634&page=2 , and added a jumper to pins 5-6 and 9-10 on the motherboard's FP_AUDIO block. Then after undoing some of the software changes I had made, sound "just worked". So, this hardware seems to be fully capable of sound in Linux, just make sure that it's not a hardware problem - by either using the front audio connectors, or have the 2 jumpers on the motherboard's FP_AUDIO block if you want to use the rear connectors.

[jay armstrong (jayarmstrong)]

This is now solved for me with 10.04.

Using 10.04 live CD on the laptop I was having this issue with, I can get sound by switching the "Connector" in the "Output" section of sound preferences to "Analog Output / No Amplifier".

Thanks!

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.