[hardy] laptop overheating

Bug #293375 reported by xteejx
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

Ubuntu 8.04.1 32 bit

All updates 3 Nov 08

Compaq Presario CQ50-110EM overheats after about 20-30 mins of normal usage and the thermal cutout onboard turns it off for safety.
Believe this may be an ACPI problem as closing the lid does not suspend the laptop either.

Revision history for this message
Ian Weisser (ian-weisser) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

I have since upgraded to Intrepid, still having the same problems:
uname: Linux teej-laptop 2.6.27-7-generic #1 SMP Tue Nov 4 19:33:20 UTC 2008 i686 GNU/Linux

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :
Changed in linux:
status: Incomplete → New
Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

Have tried recently again with Intrepid, it seems ok now, but it is still running hotter than I would like....
Also I still have a suspend problem. The laptop goes into suspend but will not wake from it, screen stays turned off and need to do a hard reset, although the hard drive spins up and flashes a little bit as if it is trying? Xorg problem?

Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi Teej,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 293375

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

Don't know what it was but it's ok now in Jaunty, might have been an update, don't know. Invalidated.

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
status: Fix Released → Invalid
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