Ibex (8.10) crash on suspend on Shuttle XPC SN21G5

Bug #290842 reported by Nicholas E. Walker
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Ubuntu 8.10 (up to date as of 2008-10-29 12:40PM PDT)

Update: bug is still present in 8.10 final (updated 11:00AM PDT on October 30)

on System > Shut Down... > Suspend system goes to a blinking cursor on console, powers down hard drives, and becomes non-responsive. The display remains lit and the cursor continues to blink.

This problem was not present in 8.04.1.

Alt-SysRq-1 + AltSysRq-t produced no output after the crash.
monitoring 'sudo cat /proc/kmsg' and 'sudo tail -f /var/log/syslog' via SSH produced no output resulting from the crash.

Following https://wiki.ubuntu.com/DebuggingKernelSuspend:

System turned off after executing 'sync; echo 1 > /sys/power/pm_trace; /etc/acpi/sleep.sh force' with no glowing LEDs. Pressing the power button caused the screen to awaken and the fan to resume, but the computer was unresponsive. From the subsequent 'dmesg' I got:

[9.718399] Magic number: 0:953:349
[9.718402] hash matches /build/buildd/linux-2.6.27/drivers/base/power/main.c:390

There were no other 'hash matches' lines.

description: updated
Revision history for this message
Nicholas E. Walker (enduser) wrote :
description: updated
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Nicholas E. Walker (enduser) wrote :
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Nicholas E. Walker (enduser) wrote :
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Nicholas E. Walker (enduser) wrote :
Changed in linux:
assignee: nobody → ubuntu-kernel-team
importance: Undecided → Medium
status: New → Triaged
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Revision history for this message
gdselzer (geoff-selzers) wrote :

Can anyone help me figure out where to go from here? I have this exact issue as well. Does this last message mean that bug has been officially forgotten about? Because I am unable to find it in the kernel bugzilla. Thanks

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Triaged a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage
Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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