8.10 RC LiveCD install hangs - press power button to resume

[DEFHol]

The Live CD of Ubuntu 8.10 'Intrepid Ibex' Release Candidate hangs during boot on my Compaq Presario F700 laptop. I am using the RC version for AMD64 on a Compaq Presario f750us laptop. It has the linux kernel version 2.6.27-7.13.

When I press the power button, it starts up, and begins booting from the CD. I choose English as my language. I press 'Enter' to boot without changing my computer. The splash screen appears, with the progress bar scrolling back and forth. Soon, the progress bar stops scrolling, and nothing else happens until I press the power button TWICE. Then it resumes booting up as if nothing were wrong. It boots up fine, with no apparent after-effects.

Shutting down the computer works as expected, pausing to eject the CD, and resuming shut-down after I press 'Enter'. Also, if I press 'Ctrl' instead of the power button, at the point where it hangs on boot, the progress bar will resume scrolling as long as I continue to hold down the 'Ctrl' button, or if I intermittently press it, until boot-up is complete. This causes the laptop to boot considerably more slowly than pressing the power button at the point of hang.

Booting without the splash screen, the last line that appears before it hangs is:

[ 2.874771] ehci_hcd 0000:00:04.1: irq 22, io mem 0xf6489400

I press the power button, and it hangs immediately again, after posting only this line:

173.615792 Clocksource tsc unstable (delta = 4398046091428 ns)

When I press the power button again, the boot-up process continues to completion. I have a usb mouse that I use with my laptop. All of the above was with the mouse plugged in to a usb port. When I start the laptop without the mouse plugged in, the above is the same, except that it doesn't hang at the line about ehci_hcd. Instead, it hangs at this line:

[ 2.769120] forcedeth 000:00:0a.0: PCI INT A -> Link[LMAC] -> GSI 20 (level, low) -> IRQ 20

Then immediately again at:

173.615792 Clocksource tsc unstable (delta = 4398046091428 ns)

[JR henry (inwo23)]

on my HP dv9600 I have the same problem both when booting from cd (ubuntu 8.10 AMD64) or DVD (kubuntu 8.10 AMD64) and also when I boot the laptop after being installed (from either method) I have not checked error messages yet. except I only need to push the power button once.

[DEFHol (dfleener)]

After installing using the Wubi program on the disc, the computer hangs while booting, just as above. I press the power button, it continues booting. But, then it crashes. It flashes some lines on the screen containing error messages regarding xserver, then reverts to a console with ubuntu@ubuntu prompt. The error messages are only on the screen for about a second before it is cleared. One of the messages says there is no device found. I have nvidia onboard graphics. Perhaps the generic driver is failing?

In the console, I am now running "sudo apt-get upgrade" which reports that there are 143 packages to upgrade. It's working on downloading them now. Maybe my laptop will boot after that. I'm glad I didn't waste time messing with partitioning and such yet. Wubi is an easier way to see if an install will work or not. It would be better if Wubi could pull down updated packages before installing, though.

[DEFHol (dfleener)]

The updates failed with an error message about not enough room on device, after downloading all 143 of them and installing over 100 of them. I know I have enough hard drive space. Perhaps it means the RAM got full. So, I decided to try a full install. I booted up with the live CD and partitioned my drive to make a little room for an install, to try things out. Then, I made the mistake of messing with trying to get the nvidia driver working with Restricted Drivers Manager, while still in live mode. It locked up the Synaptic package manager, so I rebooted the laptop.

The Ubuntu disc would not boot! It failed three or four times with the error messages about xserver and no device found. I don't understand why having an empty ext3 partition and a swap partition on the hard drive would make the live CD not boot at all, when it did (reluctantly) boot before. So, this morning I downloaded the i386 version of Ubuntu 8.10 final and burned it to CD. I started it up, and it still has the issue of having to press the power button (once) to continue booting. After it was running, I double-clicked the install icon. It installed without any problems. When I rebooted after install, it still required that I press the power button to complete the boot process. So, the AMD64 and i386 versions both have this issue, whether in live mode, or installed to hard drive.

[AlanB66 (apbuys)]

I installed the update of 8.10 on my F750US as prescribed by: http://www.ubuntu.com/getubuntu/upgrading#Network%20Upgrade%20for%20Ubuntu%20Desktops%20(Recommended)

Though it fixes a bug with the touchpad, I am also seeing the boot-up freeze.

I've found that hitting the <Enter> button over and over and over and over eventually gets it to boot.

I've changed the bootup from "ro quiet splash" to just "ro" and watch the full transcript. There are NO ERRORS mentioned each step of the boot ... NONE.

I'm about to restore my 8.04 image I created just before this upgrade. Unless someone provides a fix, very soon.

BTW, I used the 32-Bit version of 8.04 originally. I suspect the Network Upgrader uses the same bit-count version?

[AlanB66 (apbuys)]

I just tested the 32-bit 8.10 Live CD and have to do the same thing as I found on my upgraded system ... keep hitting the <Enter> key 'til it boots up.

I'm done. Going back to 8.04LTS.

[DEFHol (dfleener)]

I have just changed the 'Summary' line of this bug, in order to better reflect the nature of the problem.

BTW - I now cannot even boot my laptop into the Intrepid install. After my last post, I ran update-manager and also installed envyng from Synaptic to get nvidia drivers working because Restricted Drivers Manager wouldn't do it. Then, when I tried to boot it again later, it kept hanging. I pressed the power button several times to get it to 'continue' until the boot status bar got to the end - then it proceeded to shut down gracefully without ever going to the login screen. I did that a couple of times, same result. Maybe I will try pressing <Enter> or another button to get it to actually boot up. But the problem needs to be fixed. I don't have any problems at all with my two older desktops at home - just this laptop. I, too, may go back to 8.04 on this laptop, if it doesn't get resolved soon.

[AlanB66 (apbuys)]

I'll test any future version of 8.x over 8.10, but I'm done with 8.10. Done!
I'm writing this back on 8.04.

I also found this interesting article that might send you back to 8.04 sooner than later:
http://www.intranetjournal.com/articles/200810/ij_10_30_08a.html

[Ian Weisser (ian-weisser)]

I am limiting this bug to the initial reported symptom of problematic boot from 8.10 RC LiveCD - need to push power button to continue booting. For other issues, please check the bug reports at launchpad.net to see if someone else has already reported your problem. If not, please describe your problem in enough detail for us to reproduce it.

Once you have successfully booted from a LiveCD, please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.
4. Please attach the file "/var/log/syslog" to this bug report.
5. Please attach the file "/var/log/installer/syslog" to this bug report.

Thanks in advance!

[DEFHol (dfleener)]

dmeg.log

[DEFHol (dfleener)]

lspci-vvnn.log

[DEFHol (dfleener)]

The file /var/log/syslog attached here. There is no /var/log/installer/ directory on this live cd.

The output of uname -a is:

Linux ubuntu 2.6.27-7-generic #1 SMP Wed Oct 22 01:30:40 UTC 2008 x86_64 GNU/Linux

[DEFHol (dfleener)]

IanW,

The above information was taken from the running environment of the Release Candidate LiveCD. Are you sure you don't want to see this information from my current install? It is still causing problems for me, even with the latest updates. There is a difference, in fact. As AlanB66 wrote above, I hit <Enter> multiple times to get it to fully boot. It actually doesn't seem to matter (much, at least) which button is pressed, just that something gets pressed - repeatedly now. Before I partitioned my hard drive with an ext3 partition and a swap partition, it only needed the Power button pressed once or twice to get it to finish booting. I don't know how partitioning could have made it worse, but it did.

[Paul Kehle (pgkehle)]

FWIW:
I am running Ubuntu Intrepid, released version, on my F762NR Compaq. I have had the same issue, but after a little searching on the net, I found a workaround.

I was able to add 'acpi=noirq' to the kernel boot command line, and the computer boots normally. So, you would have something like 'quiet splash acpi=noirq' on that line in the boot menu.

Give that a try...

[DEFHol (dfleener)]

Adding 'acpi=noirq' made no change on my system, neither with the LiveCD, nor my installed system. It still will not continue booting unless I press <Enter> repeatedly, or hold the <Enter> button down the whole time. I'm glad it is a workaround for you, pgkehle. My problem must be different than yours. Thanks anyway. I do think it could have something to do with ACPI, but I'm not sure. Hardy booted fine for me on this laptop.

[DEFHol (dfleener)]

Just checking in. I have kept my Intrepid install up-to-date with Update-manager. I still have the same problem. My laptop boots to a certain point, then it won't go any further unless/until I hold down the <Enter> key. Let me know if there is any more information you need from me. I would like to get this issue resolved. It is a regression since Hardy. Thanks.

[Stig (fele-stig)]

I'm experiencing the same issue on a Presario F700. This occurs with kernel versions 2.6.27-XX. My workaround is to use kernel version 2.6.24-21, which seems to work without any problems.

[Stig (fele-stig)]

A comment to my previous post. When using the older kernel version, and at the same time updating the system to the latest versions, the graphic driver aren't working properly. It might be because of the new DKMS which got updated.

[penalvch (penalvch)]

DEFHol, thank you for reporting this and helping make Ubuntu better. Intrepid reached EOL on April 30, 2010.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue on a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]