Ubuntu

ASUS X50Z (F5) ALC662 NO SOUND

Reported by Radzian on 2008-10-12
20
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

no sound in notebook asus x50z (f5z) probably in alsa, os ubuntu 8.04 , 8.10

lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 Network controller: Atheros Communications Inc. AR5418 802.11abgn Wireless PCI Express Adapter (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)

cat /etc/modprobe.d/alsa-base
# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd && { /sbin/modprobe --quiet snd-ioctl32 ; : ; }
install snd-pcm /sbin/modprobe --ignore-install snd-pcm && { /sbin/modprobe --quiet snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer && { /sbin/modprobe --quiet snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq && { /sbin/modprobe --quiet snd-seq-midi ; /sbin/modprobe --quiet snd-seq-oss ; : ; }
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi && { /sbin/modprobe --quiet snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe -Qb snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe -Qb snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe -Qb saa7134-alsa ; : ; }

# Load snd-seq for devices that don't have hardware midi;
# Ubuntu #26283, #43682, #56005; works around Ubuntu #34831 for
# non-Creative Labs PCI hardware
install snd /sbin/modprobe --ignore-install snd && { /sbin/modprobe -Qb snd-seq ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-usx2y index=-2
options snd-usb-caiaq index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388

Radzian (mc-radzian) on 2008-10-12
description: updated
Radzian (mc-radzian) on 2008-10-12
description: updated
Leonardo Corato (leocor) on 2008-10-19
description: updated
Leonardo Corato (leocor) wrote :

It seems to be somehow related to the kernel, as Takashi Iwai asked Linus to "please pull yet another ALSA updates for 2.6.28 from:

  git://git.kernel.org/pub/scm/linux/kernel/git/tiwai/sound-2.6.git for-linus "

See the updates and diffs in "http://groups.google.com/group/linux.kernel/browse_thread/thread/28cf31415dfcf172"

Peter Klotz (peter-klotz) wrote :

Same problem here with an Asus B50A notebook (Ubuntu 8.10 amd64).

lspci | grep Audio:

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

aplay -l:

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC662 Analog [ALC662 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC662 Digital [ALC662 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Audio drivers are loaded, mixer volume is up but there is no sound.

Melstar (olivier-melcher) wrote :

Same problem with a Packard-bell Easynote BG (Ubuntu 8.10, kernel 2.6.27-7-generic, CPU Intel Core 2 Duo 2.5 GHz)

uname -a
Linux PBBG47-laptop 2.6.27-7-generic #1 SMP Thu Oct 30 04:18:38 UTC 2008 i686 GNU/Linux

lspci | grep Audio
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC662 Analog [ALC662 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

Alsa drivers installed and loaded, no channel's muted, but there no sound.

Also, i have PulseAudio appearing as my card and chip in AlsaMixer:

┌──────────────────[AlsaMixer v1.0.17 (Press Escape to quit)]──────────────────┐
│ Card: PulseAudio
│ Chip: PulseAudio
│ View: [Playback] Capture All
│ Item: Master

Any idea?

DataMatrix (datamatrixbg) wrote :
Download full text (3.5 KiB)

I'm having the same problem on ASUS X71A notebook (Ubuntu 8.10 kernel 2.6.27-7-generic, Intel Pentium T3200 (core duo) )

System->Preferences->Sound->Sound playback: HDA Intel ALC622 Analog (ALSA) -> Test
shows the folloing error message: "audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink: Could not open audio device for playback."

No mixers are muted, yet no sound.

Here is some data dump:

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC662 Analog [ALC662 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC662 Digital [ALC662 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:2928] (rev 03)
00:1f.5 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:292d] (rev 03)
02:00.0 Network controller [0280]: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) [168c:002a] (rev 01)
05:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller ...

Read more...

villofish (villofish) wrote :

i have the same problem on HP 6735 s with amd 64 rm70 Ubuntu 8.10/64 infact

$lspci
*****
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
*****
$hwinfo --sound
18: PCI 14.2: 0403 Audio device
  [Created at pci.310]
  UDI: /org/freedesktop/Hal/devices/pci_1002_4383
  Unique ID: 5Dex.0Ep7wYQzpXA
  SysFS ID: /devices/pci0000:00/0000:00:14.2
  SysFS BusID: 0000:00:14.2
  Hardware Class: sound
  Model: "ATI SBx00 Azalia"
  Vendor: pci 0x1002 "ATI Technologies Inc"
  Device: pci 0x4383 "SBx00 Azalia"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x3613
  Driver: "HDA Intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0x94400000-0x94403fff (rw,non-prefetchable)
  IRQ: 16 (3163 events)
  Module Alias: "pci:v00001002d00004383sv0000103Csd00003613bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

ANY IDEA?????

susu (asusu) wrote :

Completely the same problem (=> villofish), and same laptop :)
HP 6735s Ubuntu 8.10 i386

Completely same infos:
$ lspci | grep Audio
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
and so on and on.

The sound works perfectly on 8.04 (but there are problems with the processor [AMD Athlon(tm)X2 DualCore QL-60])

I tried:

- recompile the latest alsa-driver ... (beep works, no mixer, and no loaded kernel module [snd_hda_intel])
- copy module files from 8.04 (at the moment i've got two ubuntus on my laptop: 8.04 and 8.10) (beep works, nothing else)
- install the previous alsa-driver; has the same (beep works, but nothing else)
- set so many option in /etc/modprobe.d/alsa-base - doesn't work

OFF, but it is also a bug: wireless(802.11)...8.10 dont know anything about my wireless...lspci does not list this device. Bluetooth works very well, but nothing about "wifi"...chipset: Broadcom 4322 (a/b/g/draft-n 2.0)

Peter Klotz (peter-klotz) wrote :

With a self compiled 2.6.28-rc3 kernel the sound works in Ubuntu 8.10 amd64.

blink38 (matthieu-marc) wrote :

I have an HP 6735s too, and to make my speaker working, I had the following line to the /etc/modprobe.d/options file :

options snd-hda-intel model=laptop

Levon (terentiev-alexey) wrote :

Hi, I have HP dv4-1120. In kernel 2.6.27-7-generic i'm using parameter ircpoll and sound works.

After upgrade kernel to Ubuntu 8.10, kernel 2.6.27-9-generic I lost sound and irqpoll does not working. pci=noacpi does not working too

lspci -v | grep Audio:
 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
 Subsystem: Hewlett-Packard Company Device 30f7
 Flags: bus master, fast devsel, latency 0, IRQ 22
 Memory at dc800000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

susu (asusu) wrote :

Hi all!

Whoaa, it's really working blink83! Thank you so much!

Ubuntu 8.10
Current kernel version: 2.6.27-9-generic

lspci |grep Audio:
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
 Subsystem: Hewlett-Packard Company Device 3613
 Flags: bus master, slow devsel, latency 64, IRQ 16
 Memory at 94400000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

Thank you blink83!

Peter Klotz (peter-klotz) wrote :

The "model=laptop" option did not work for me.

After an upgrade to Jaunty Alpha 2 (kernel 2.6.28-3-generic) the sound works. However I would not recommend this update on a production machine since bugs like #310345 (freezing GUI) are worse than no sound.

Daniel T Chen (crimsun) on 2008-12-25
Changed in alsa-driver:
assignee: nobody → ubuntu-audio
Area Europa (john-area-europa) wrote :

nice one blink83 !!
I now have sound on HP 6735s after adding the following line to the end of /etc/modprobe.d/options:

options snd-hda-intel model=laptop

Heres some output if its of help to anyone googling:

lspci -vnn
------------
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
 Subsystem: Hewlett-Packard Company Device [103c:3613]
 Flags: bus master, slow devsel, latency 64, IRQ 16
 Memory at 54400000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

uname -r
-----------
2.6.27-9-generic

Thanks blink83

pippo0164 (paolo-dionisivici) wrote :

Thank you blink83!
Your suggestion worked perfectly for me,
hp 6735s ubuntu 8.10 x64

great idea!

Changed in linux (Ubuntu):
assignee: Ubuntu Audio Team (ubuntu-audio) → nobody
Timo Jyrinki (timo-jyrinki) wrote :

I've ALC662 and works out-of-the-box in 9.04. Default mixer settings could be better, though, now it's silent at first.

Changed in linux (Ubuntu):
status: New → Fix Released
Keith Patton (fubofo) wrote :

I have just installed (fresh) Kubuntu 9.10. Sound worked perfectly. Then I installed VLC and plugged in my external HDD to listen to music. after playing 1 song the devices fails to respond

keith@Zoostorm-KDE:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC662 rev1 Digital [ALC662 rev1 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Keith Patton (fubofo) wrote :

···forcing alsa to reload worked. I'll try to narrow it down to why its stopping.

keith@Zoostorm-KDE:~$ sudo /sbin/alsa force-reload
Unloading ALSA sound driver modules: snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-seq-device snd-pcm-oss snd-mixer-oss snd-hda-intel snd-hda-codec-realtek snd-hda-codec snd-hwdep snd-pcm snd-timer snd-page-alloc.
Loading ALSA sound driver modules: snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-seq-device snd-pcm-oss snd-mixer-oss snd-hda-intel snd-hda-codec-realtek snd-hda-codec snd-hwdep snd-pcm snd-timer snd-page-alloc.

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