Comment 54 for bug 27037

Jeffrey,
   As it is clear you do not understand the way the Ubuntu Kernel Team works, I'd like to explain a little bit. The Ubuntu Kernel Team regularly pull stable updates from the upstream kernel. As such, quite a number of bugs do not get active work in Launchpad but do get resolved due to the upstream bugs filed against the same type of issue. So you see, it is imperative that I ask for updates from bug reporters. This necessitates the need to move a bug to the incomplete state so that I can track what of the over 6,000 open bugs I have requested information on. Additionally, if you are not the original bug reporter, it is preferable that you open your own bug to address the possibility that your hardware has an impact on the way we address your particular issue since it is entirely possible that a fix for Ian doesn't resolve your issue.

I hope this helps. I'm resetting this bug to Incomplete pending a response to the inquiry that I put forth to Ian.

Thanks!

~JFo