Cd drive doesn't respond

Bug #262113 reported by raminaghrobis
2
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I've just updated to Hardy from Gutsy and the cd drive suddenly doesn't work: I can't open it, no light flashes etc.

I tried opening it at startup, before kernel launches - which worked - so I got a cd in ; however, once logged in I only had a "Blank Disc" icon on the desktop.

I've had this problem before under Kubuntu 8.04 (which is why I switched to Ubuntu) and have no idea how to solve it.

description: updated
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James Collier (james-collier412) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!

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raminaghrobis (raminaghrobis) wrote :

"uname -a" gives :
Linux toughnut 2.6.24-19-generic #1 SMP Wed Aug 20 22:56:21 UTC 2008 i686 GNU/Linux

The dmesg.log file is attached.

Revision history for this message
raminaghrobis (raminaghrobis) wrote :
Revision history for this message
James Collier (james-collier412) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 223780, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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