No sound on Toshiba Equium with fresh install 8.0.4 Kubuntu

Bug #254588 reported by Klas Karlsson
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I don't know if this is a bug or not but I get no error messages, and all controls seems to be working fine, but there's no sound from the speakers.

(Kubuntu 8.0.4)

/Klas

<<<<<<<<<<<<<<<<<Info>>>>>>>>>>>>>>>>>>>

aplay -l
**** Lista över PLAYBACK hårdvaruenheter ****
kort 0: SB [HDA ATI SB], enhet 0: ALC861VD Analog [ALC861VD Analog]
  Underordnade enheter: 0/1
  Underordnad enhet nr. 0: subdevice #0

lspci -v
********************
00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)
        Subsystem: Toshiba America Info Systems Unknown device ff31
        Flags: bus master, slow devsel, latency 64, IRQ 19
        Memory at d0400000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
********************

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add the output requested in the Reporting Sound Bugs section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments? Thanks in advance.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Jonathan Thomas (echidnaman) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux:
status: Incomplete → Invalid
Revision history for this message
Andy (andy-xillean) wrote :

This bug IS present in Intrepid Ibex (8.10)

2.6.27-11-generic

00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)

 description: Computer
    product: Ferrari 5000
    vendor: Acer, inc.
    version: Not Applicable
    serial: LXFR50U0597090FF142500
    width: 32 bits
    capabilities: smbios-2.4 dmi-2.4 smp-1.4 smp
    configuration: boot=oem-specific cpus=2 uuid=20F207B2-EE56-D811-B25A-001636D8D007
  *-core
       description: Motherboard
       product: Ferrari5
       vendor: Acer, Inc.
       physical id: 0
       version: Not Applicable
       serial: LXFR50U0597090FF142500
       slot: PCI2
     *-firmware
          description: BIOS
          vendor: Acer
          physical id: 0
          version: v1.3225 (01/11/07)
          size: 109KiB
          capacity: 960KiB
          capabilities: isa pci pcmcia pnp upgrade shadowing escd cdboot acpi usb biosbootspecification

Revision history for this message
Andy (andy-xillean) wrote :

Re opening this bug because it still exists

Changed in linux:
status: Invalid → New
Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi Klas,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux-image-`uname -r` 254588

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Brian Murray (brian-murray) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and feel free to submit bug reports in the future.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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