Comment 1 for bug 254326

Revision history for this message
Chris Coulson (chrisccoulson) wrote : Re: BUG: soft lockup - CPU #1 stuck for 11s -- Ubuntu 8.04.1 Kernel 2.6.24-19

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description does not yet have enough information. The message you describe is a very generic message as the result of many possible different problems.

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.
4. Please attach your /var/log/kern.log and /var/log/kern.log.0 files to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!