BCM4401 Ethernet card stopped working

Bug #252560 reported by Calabacin on 2008-07-28
6
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Hi

I've been using my Dell Dimension 5000 with Ubuntu for a while now, but when this Monday I turned the PC on, I couldn't get network connection. If I starting with the boot cd, network works ok. Network was working last Thursday.

After some digging I have found out that lspci can see my network card, but lshw says this: "network UNCLAIMED" (booting with boot cd does not say UNCLAIMED). I'm guessing it's a driver problem, probably after some update I may have done last week. Since my PC only has one network card, I cannot try and update my Ubuntu to see if has been fixed.

I have looked on many forums and bug reports, but all I can see is networking problems after a while, or wireless problems solved with ndiswrapper. I really do not want to use ndiswrapper, specially because I probably do not need it.

I'm attaching all the data I have gathered. Please tell me if you need anything else, for example, these same commands on my running boot cd (which I am using now).

Thank you for your time.

lsb_release -rd:
Description: Ubuntu 7.10
Release: 7.10

uname -a:
Linux peel 2.6.24-20-generic #1 SMP Thu Jul 17 16:29:46 UTC 2008 i686 GNU/Linux

lspci:
00:00.0 Host bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL Memory Controller Hub (rev 04)
00:01.0 PCI bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL PCI Express Root Port (rev 04)
00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d3)
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 03)
00:1f.2 IDE interface: Intel Corporation 82801FB/FW (ICH6/ICH6W) SATA Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: ATI Technologies Inc RV610 video device [Radeon HD 2400 PRO]
04:03.0 Ethernet controller: Broadcom Corporation BCM4401 100Base-T (rev 01)

Calabacin (raulgarciag) wrote :
Calabacin (raulgarciag) wrote :
Calabacin (raulgarciag) wrote :

BTW, I found someone with the same problem:

http://sudan.ubuntuforums.com/showthread.php?t=765461

Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

Brian Murray (brian-murray) wrote :

Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

Calabacin (raulgarciag) wrote :
Calabacin (raulgarciag) wrote :
Calabacin (raulgarciag) wrote :

Hi

I've just added all requested information (lspci -vvnn and dmesg). And here is the result of uname -a:
Linux peel 2.6.24-20-generic #1 SMP Thu Jul 17 16:29:46 UTC 2008 i686 GNU/Linux

I will try to get a workmate's PCI NIC card and see if it works and if upgrading fixes it, but I'm not sure of when this will happen. I am currently working from home.

Wether this is fixed or not, thank you for your time (although I hope it gets fixed ofx xD).

Brian Murray (brian-murray) wrote :

Could you please add the full output of 'modinfo b44'? There seems to be some issue with that driver version working with your kernel.

Calabacin (raulgarciag) wrote :
Calabacin (raulgarciag) wrote :

Hi again.

Just added modinfo b44 as requested.

Thanks again.

Hi Calabacin,

Thanks for the report. I've found another bug report - bug 251538 - reporting the same exact issue. I'm going to go ahead and mark your report a duplicate of that one. Please continue to track this bug there. I've brought this to the attention of the Ubuntu kernel team. We're currently trying to track down a broadcom 44xx card to try to reproduce and get this resolved. Thanks.

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