Installer freeze on Asus P5Q while examining harddisks (step 4)

[kaiszy]

Hi!

I try to install ubuntu-8.04.1-desktop-amd64.iso on my Computer. The installer freeze at step 4 (seeking for partitions). I have to make a hard reset (ctrl-alt-del did'nt work). The famous last lines are (syslog):

end_request: I/O error, dev fd0 (2 times)

So i unplug the floppy...but without effect.

My System:

Asus P5Q
Intel E6600 (Quad)
8 GB Ram
2 x Western Digital Greenpower 1 TB

I tried out several configurations for the controller (ide, raid, ahci) but without effect.

Best regards,
  Kai.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in ubiquity.

[Evan (ev)]

Can you please attach /var/log/syslog following the instructions in http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs . Thanks!

[kaiszy (kai-szymanski)]

Hi!

I get it installed when i do the following:

Attach a USB-DVD-Rom to to computer an Boot the Ubuntu-Installcd from it. Then the Installer doesn't crash. I try also with kubuntu to see if this works: Same effect (witu usb-dvdrom: Yes, from the internal attached dvd-rom: Freeze). Also i try to install debian netinstall (4.x)...without attached dvdrom the instaler say's, that there is no dvd to install from installed...with usb-dvdrom it works.

This evening i attach logfiles to thuis report (it's my computer at home ;)

Thanks for your afford!

Best regards,
  Kai.

[Colin Watson (cjwatson)]

Complete system hangs like this are typically kernel bugs rather than installer bugs, so reassigning to linux.

That said, you might be able to work around the problem by using the alternate install CD (thereby tickling a different set of bugs).

[Luigi Maselli (grigio)]

I had less problems with Intrepid iso. Hardy ended with initramfs and busybox

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[xcorex (xcorex)]

It also happen in the new intrepid!

ASUS P5Q Deluxe LGA 775 Intel P45
Intel Core 2 Quad Q9300 / 2.5 GHz processor
OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
ASUS EN9800GT ULTIMATE/HTDP/512M GeForce 9800 GT 512MB 256-bit GDDR3
Seagate ST3640323AS 640GB 7200 RPM 32MB Cache SATA 3.0Gb/s Hard Drive
ASUS Black 20X
CoolerMaster Real Power Pro 750 Watt

Can't install ubuntu!

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[Brad Figg (brad-figg)]

Unfortunately it seems this bug is still an issue. Can you confirm this issue exists with the most recent Jaunty Jackalope 9.04 release - http://www.ubuntu.com/news/ubuntu-9.04-desktop . Please let us know your results. Thanks.

I have this motherboard with an internal SATA cdrom and SATA drives. I've successfully installed both Intrepid as well as Jaunty on it without issue.

[Brad Figg (brad-figg)]

No response since last query for information. Please change status to "new" if this is still an issue.

[Klonos (klonos)]

Still an issue in 13.04 / 12.10 / 12.04 :/

Please let me know how I can help solve this.

PS: The only thing that works is to install from a USB optical drive.

PPS: How do I change the issue status back to "new"? It seems I don't have the permission to do so.