Activity log for bug #238292

Date Who What changed Old value New value Message
2008-06-08 08:51:41 R Barakat bug added bug
2008-06-08 08:51:41 R Barakat bug added attachment 'WD' (The full error log from today)
2008-06-08 08:51:41 R Barakat bug added attachment 'Dependencies.txt' (Dependencies.txt)
2008-06-08 08:51:41 R Barakat bug added attachment 'ProcMaps.txt' (ProcMaps.txt)
2008-06-08 08:51:41 R Barakat bug added attachment 'ProcStatus.txt' (ProcStatus.txt)
2008-06-12 01:38:32 R Barakat description Binary package hint: gnome-utils When connecting a Western Digital External USB drive only the first partition of three is mounted after much effort from the system. The nautilus window then pops up, and browsing seems to work, although very slowly. After closing the window (and all other open nautilus windows) it becomes impossible to start up again. Unplugging the drive causes all previously request actions ot be performed (so if you clicked "Computer" three times in the Places menu then you'll suddenly have three windows open to "Computer"). Note that below the drive is listed as sdb, yet entering -$ sudo fdisk -l only returns the host drive (this is a Wubi install): Disk /dev/sda: 119.8 GB, 119834104320 bytes 255 heads, 63 sectors/track, 14569 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x1e6c7f98 Device Boot Start End Blocks Id System /dev/sda1 * 1 14569 117025461 7 HPFS/NTFS On the external drive itself two partitions (the first and last) are in NTFS and one is in FAT32. Similar hangs are happening when I try to mount it in Windows, so there could be a problem with the drive itself. I have tried it on two USB ports out of four, and it sometimes works on one of them (which I think again suggests a problem with the drive itself rather than the computer or the OS). The computer in question is a Toshiba Satellite M55-S351. Note that the drive shows activity while it is plugged in and continues to do so if unplugged. Jun 8 01:37:22 rayad-laptop kernel: [ 3237.921502] usb 5-5: reset high speed USB device using ehci_hcd and address 4 Jun 8 01:37:22 rayad-laptop kernel: [ 3238.070590] sd 2:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK Jun 8 01:37:22 rayad-laptop kernel: [ 3238.070603] end_request: I/O error, dev sdb, sector 58636011 Jun 8 01:37:22 rayad-laptop kernel: [ 3238.185441] usb 5-5: reset high speed USB device using ehci_hcd and address 4 Jun 8 01:37:22 rayad-laptop kernel: [ 3238.334558] sd 2:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK And (this line come up after unplugging the drive) Jun 8 01:40:54 rayad-laptop kernel: [ 3491.966382] lost page write due to I/O error on sdb2 Ubuntu 8.04 Good night all! ProblemType: Bug Architecture: i386 Date: Sun Jun 8 01:26:31 2008 DistroRelease: Ubuntu 8.04 ExecutablePath: /usr/bin/gnome-system-log Package: gnome-utils 2.20.0.1-1ubuntu5 PackageArchitecture: i386 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-utils Uname: Linux 2.6.24-18-generic i686 Binary package hint: gnome-utils When connecting a Western Digital External USB drive only the first partition of three is mounted after much effort from the system. The nautilus window then pops up, and browsing seems to work, although very slowly. After closing the window (and all other open nautilus windows) it becomes impossible to start up again. Unplugging the drive causes all previously request actions ot be performed (so if you clicked "Computer" three times in the Places menu then you'll suddenly have three windows open to "Computer"). Note that below the drive is listed as sdb, yet entering -$ sudo fdisk -l only returns the host drive (this is a Wubi install): Disk /dev/sda: 119.8 GB, 119834104320 bytes 255 heads, 63 sectors/track, 14569 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x1e6c7f98 Device Boot Start End Blocks Id System /dev/sda1 * 1 14569 117025461 7 HPFS/NTFS On the external drive itself two partitions (the first and last) are in NTFS and one is in FAT32. Similar hangs are happening when I try to mount it in Windows, so there could be a problem with the drive itself. I have tried it on two USB ports out of four, and it sometimes works on one of them (which I think again suggests a problem with the drive itself rather than the computer or the OS). The computer in question is a Toshiba Satellite M55-S351. Note that the drive shows activity while it is plugged in and continues to do so if unplugged. Jun 8 01:37:22 rayad-laptop kernel: [ 3237.921502] usb 5-5: reset high speed USB device using ehci_hcd and address 4 Jun 8 01:37:22 rayad-laptop kernel: [ 3238.070590] sd 2:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK Jun 8 01:37:22 rayad-laptop kernel: [ 3238.070603] end_request: I/O error, dev sdb, sector 58636011 Jun 8 01:37:22 rayad-laptop kernel: [ 3238.185441] usb 5-5: reset high speed USB device using ehci_hcd and address 4 Jun 8 01:37:22 rayad-laptop kernel: [ 3238.334558] sd 2:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK,SUGGEST_OK And (this line come up after unplugging the drive) Jun 8 01:40:54 rayad-laptop kernel: [ 3491.966382] lost page write due to I/O error on sdb2 Ubuntu 8.04 Good night all! ProblemType: Bug Architecture: i386 Date: Sun Jun 8 01:26:31 2008 DistroRelease: Ubuntu 8.04 ExecutablePath: /usr/bin/gnome-system-log Package: gnome-utils 2.20.0.1-1ubuntu5 PackageArchitecture: i386 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-utils Uname: Linux 2.6.24-18-generic i686 Edit: I'm now pretty sure that the problem is with the hard drive because of similar behaviour in Windows. Nonetheless, it would be nice if the system handled this a little better.
2008-08-29 01:46:12 Leann Ogasawara bug added subscriber Leann Ogasawara
2009-07-15 00:58:54 kernel-janitor tags apport-bug cft-2.6.27 apport-bug cft-2.6.27 needs-kernel-logs
2009-07-15 00:58:57 kernel-janitor tags apport-bug cft-2.6.27 needs-kernel-logs apport-bug cft-2.6.27 needs-kernel-logs needs-upstream-testing
2009-07-15 00:59:00 kernel-janitor tags apport-bug cft-2.6.27 needs-kernel-logs needs-upstream-testing apport-bug cft-2.6.27 kj-triage needs-kernel-logs needs-upstream-testing
2009-07-15 00:59:04 kernel-janitor linux (Ubuntu): status New Incomplete
2010-03-13 00:36:52 Jeremy Foshee tags apport-bug cft-2.6.27 kj-triage needs-kernel-logs needs-upstream-testing apport-bug cft-2.6.27 kj-expired kj-triage needs-kernel-logs needs-upstream-testing
2010-03-13 00:36:55 Jeremy Foshee linux (Ubuntu): status Incomplete Invalid