wireless quit working

Bug #221045 reported by Jeff
8
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Running Hardy 8.04 on Dell Inspiron m600 with Network controller: Intel Corporation PRO/Wireless LAN 2100 3B Mini PCI Adapter (rev 04) for a built in wireless card.

Ubuntu correctly installs the ipw2100 kernel module and give me a list of wireless networks in range and signal strength for each of them. I select one of them and enter my WEP key and after a while of trying to connect it fails and I'm again prompted to enter my key.

I notice when attempting to make a connection the icon that appears in the notification area telling me that is is trying to connect but neither of the gray circles turn green. On my other laptop, a Dell Inspiron 8600, the lower grey circle turns green then the upper one turns green and I have internet. That rules out the network being wrongly configured as well.

Where shall I go from here?

Thank you all in advanced.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi Jeff,

Per the kernel team's bug policy, can you please attach the following information. Please be sure to attach each file as a separate attachment.

* cat /proc/version_signature > version.log
* dmesg > dmesg.log
* sudo lspci -vvnn > lspci-vvnn.log

It would be good to also wait to capture your dmesg output until after you see you are unable to connect. For more information regarding the kernel team bug policy, please refer to https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks again and we appreciate your help and feedback.

Changed in linux:
status: New → Incomplete
Revision history for this message
Jeff (la3875) wrote : Re: [Bug 221045] Re: wireless quit working

Leann Ogasawara wrote:
> Hi Jeff,
>
> Per the kernel team's bug policy, can you please attach the following
> information. Please be sure to attach each file as a separate
> attachment.
>
> * cat /proc/version_signature > version.log
> * dmesg > dmesg.log
> * sudo lspci -vvnn > lspci-vvnn.log
>
> It would be good to also wait to capture your dmesg output until after
> you see you are unable to connect. For more information regarding the
> kernel team bug policy, please refer to
> https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks again and we
> appreciate your help and feedback.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

Leann,

I apologize for the delayed response and overall failure to respond. In
my impatience, I went back to 7.10 rather than continue to fuss with
8.04. I hope you all find a solution soon.

Best regards and great work!

Revision history for this message
Guillaume Radde (guillaumeradde) wrote :

Same thing here on my Inspiron 1420 N
I attached my logs.

Revision history for this message
Guillaume Radde (guillaumeradde) wrote :
Revision history for this message
Guillaume Radde (guillaumeradde) wrote :
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Thanks Jeff. I'll keep this report open for a while longer. When the Intrepid kernel is available it would be helpful if you could test to see if there are any improvements.

Guillaume, care to open a new bug report. You seem to have a different wireless card than the original bug reporter and are likely using the iwl3945 driver. Before opening a new report though, care to first try installing the linux-backports-modules package. It containes an updated version of the iwlwifi drivers, version 1.2.25. You can check the version you have installed by running "modinfo iwl3945". Thanks.

Revision history for this message
Jeff (la3875) wrote :

Leann,

I'd be happy to test! I really appreciate the thoughtful wiiling to help I find in you and the rest of the Ubuntu community. Please keep me posted on a fix.

Best,

Jeff
----- Original message -----
From: Leann Ogasawara <email address hidden>
To: <email address hidden>
Sent: Wed May 28 2008 10:29:35 AM PDT
Subject: [Bug 221045] Re: wireless quit working
Thanks Jeff. I'll keep this report open for a while longer. When the
Intrepid kernel is available it would be helpful if you could test to
see if there are any improvements.

Guillaume, care to open a new bug report. You seem to have a different
wireless card than the original bug reporter and are likely using the
iwl3945 driver. Before opening a new report though, care to first try
installing the linux-backports-modules package. It containes an updated
version of the iwlwifi drivers, version 1.2.25. You can check the
version you have installed by running "modinfo iwl3945". Thanks.

--
wireless quit working
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Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi Jeff,

Just posting the email you had sent me directly:

"Sorry for the delayed response. I tried Alpha 5 but would not complete
boot. Might have been a bad burn on my part and being short on time, I
did not trouble shoot the disc or try another burn.

Regardless, I did get Alpha 6 to boot and wireless card must have been
recognized as when I entered the details of my wireless network it
promptly connected and I was able to surf from the Live User session. If
this experience will be consistent in the final release of 8.10 in about
5 weeks, I will likely commit to the upgrade.

Thanks for the extra effort. Best regards to all!"

Based on your feedback that Alpha6 appears to have resolved this issue, it's likely this should indeed also be resolved for the Intrepid final releas at the end of October. I'm going to tentatively mark this "Fix Released" for now. However, If you notice any regressions regarding this issue prior to Intrepid's final release, please feel free to reopen by setting the status back to "New". Thanks.

Changed in linux:
status: Incomplete → Fix Released
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